[Skip to main content](#vessel-content) # Is 2.5 supported? ## - **[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")** - [![teleactive's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5632-teleactive "View teleactive's Profile") Topic Author - [ Offline](/forum/user/5632-teleactive) Less More - Posts: 53 - Thank you received: 0 - - 14 years 9 months ago [\#37922](#37922) by [teleactive](/forum/user/5632-teleactive "View teleactive's Profile") *[Is 2.5 supported?](/forum/2-general-talk-about-hikashop/37922-is-2-5-supported#37922 "Is the latest version supported? Any issues? Getting ready to install...")* was created by *[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")* Is the latest version supported? Any issues? Getting ready to install... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzM3OTIyLWlzLTItNS1zdXBwb3J0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 9 months ago [\#37927](#37927) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Is 2.5 supported?](/forum/2-general-talk-about-hikashop/37922-is-2-5-supported#37927 "Is the latest version supported? Any issues? Getting ready to install...")* YES. No issues reported so far. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzM3OTIyLWlzLTItNS1zdXBwb3J0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")** - [![teleactive's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5632-teleactive "View teleactive's Profile") Topic Author - [ Offline](/forum/user/5632-teleactive) Less More - Posts: 53 - Thank you received: 0 - - 14 years 9 months ago [\#37951](#37951) by [teleactive](/forum/user/5632-teleactive "View teleactive's Profile") Replied by *[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")* on topic *[Re: Is 2.5 supported?](/forum/2-general-talk-about-hikashop/37922-is-2-5-supported#37951 "Is the latest version supported? Any issues? Getting ready to install...")* I am unable to install in 2.5 No error message just does not install. Would like some one from support to review. Will provide admin log in via PM. Thanks, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzM3OTIyLWlzLTItNS1zdXBwb3J0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 9 months ago [\#37959](#37959) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Is 2.5 supported?](/forum/2-general-talk-about-hikashop/37922-is-2-5-supported#37959 "Is the latest version supported? Any issues? Getting ready to install...")* Sure. Please use our contact form to send that along with a link to this thread. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzM3OTIyLWlzLTItNS1zdXBwb3J0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")** - [![teleactive's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5632-teleactive "View teleactive's Profile") Topic Author - [ Offline](/forum/user/5632-teleactive) Less More - Posts: 53 - Thank you received: 0 - - 14 years 9 months ago [\#37988](#37988) by [teleactive](/forum/user/5632-teleactive "View teleactive's Profile") Replied by *[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")* on topic *[Re: Is 2.5 supported?](/forum/2-general-talk-about-hikashop/37922-is-2-5-supported#37988 "Is the latest version supported? Any issues? Getting ready to install...")* I did get it installed with direct FTP. Now the site is down with the following error. Fatal error: Cannot redeclare class JDocumentHTML in /home/aadvance/public_html/plugins/system/jat3/jat3/core/joomla/documenthtml.php on line 514 You have FTP info from previous contact Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzM3OTIyLWlzLTItNS1zdXBwb3J0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 9 months ago [\#37995](#37995) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Is 2.5 supported?](/forum/2-general-talk-about-hikashop/37922-is-2-5-supported#37995 "Is the latest version supported? Any issues? Getting ready to install...")* Hi, That's an error which apparently comes from your template: [ www.joomlart.com/forums/archive/index.php/t-50851.html](http://www.joomlart.com/forums/archive/index.php/t-50851.html) An easy way to try to solve it is to add the line: if(class_exists('JDocumentHTML')) return true; before that line 514 of that file. But I'm not sure it will make your template work as you might get another error after that. The best is of course to ask your template provider support for help on that issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzM3OTIyLWlzLTItNS1zdXBwb3J0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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