[Skip to main content](#vessel-content) # Unable to install hikashop ## - **[paul@rm2u](/forum/user/4530-paul-rm2u "View paul@rm2u's Profile")** - [![paul@rm2u's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4530-paul-rm2u "View paul@rm2u's Profile") Topic Author - [ Offline](/forum/user/4530-paul-rm2u) Less More - Posts: 10 - Thank you received: 0 - - 14 years 8 months ago [\#38819](#38819) by [paul@rm2u](/forum/user/4530-paul-rm2u "View paul@rm2u's Profile") *[Unable to install hikashop](/forum/2-general-talk-about-hikashop/38819-unable-to-install-hikashop#38819 "Hello: I am having a problem installing hikashop. I did actually install it yesterday, but during the configuration process, I deleted too many tax zones. So, I tried to reinstall hikashop to add them back. The system worked for several minutes, then came back to the joomla extension installation screen. No changes were made. I then tried uninstalling hikashop to start over and received several errors about not being able to delete several modules and menus. Next, I deleted all hikashop tables from the database and any reference in the extension table. Upon reinstallation, the system worked for several minutes, then came back to the installation screen. Hikashop is not installed, and no changes are made to the joomla database. Thank you in advance for helping me :)")* was created by *[paul@rm2u](/forum/user/4530-paul-rm2u "View paul@rm2u's Profile")* Hello: I am having a problem installing hikashop. I did actually install it yesterday, but during the configuration process, I deleted too many tax zones. So, I tried to reinstall hikashop to add them back. The system worked for several minutes, then came back to the joomla extension installation screen. No changes were made. I then tried uninstalling hikashop to start over and received several errors about not being able to delete several modules and menus. Next, I deleted all hikashop tables from the database and any reference in the extension table. Upon reinstallation, the system worked for several minutes, then came back to the installation screen. Hikashop is not installed, and no changes are made to the joomla database. Thank you in advance for helping me ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzM4ODE5LXVuYWJsZS10by1pbnN0YWxsLWhpa2FzaG9wP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 8 months ago [\#38821](#38821) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Unable to install hikashop](/forum/2-general-talk-about-hikashop/38819-unable-to-install-hikashop#38821 "Hello: I am having a problem installing hikashop. I did actually install it yesterday, but during the configuration process, I deleted too many tax zones. So, I tried to reinstall hikashop to add them back. The system worked for several minutes, then came back to the joomla extension installation screen. No changes were made. I then tried uninstalling hikashop to start over and received several errors about not being able to delete several modules and menus. Next, I deleted all hikashop tables from the database and any reference in the extension table. Upon reinstallation, the system worked for several minutes, then came back to the installation screen. Hikashop is not installed, and no changes are made to the joomla database. Thank you in advance for helping me :)")* Hi, Try to delete the hikashop tables (if they are there), then activate joomla's debug mode in the configuration and try an install via FTP as explained there: [ www.hikashop.com/en/support/documentatio...-install.html#errors](http://www.hikashop.com/en/support/documentation/59-hikashop-how-to-install.html#errors) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzM4ODE5LXVuYWJsZS10by1pbnN0YWxsLWhpa2FzaG9wP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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