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#   Blank screen after pressing "Next" in Checkout

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14 years 8 months ago [\#39007](#39007) by [pamolade](/forum/user/4398-pamolade "View pamolade's Profile")  *[Blank screen after pressing "Next" in Checkout](/forum/2-general-talk-about-hikashop/39007-blank-screen-after-pressing-next-in-checkout#39007 "Hi.  I have a problem. Hikashop as working perfektly undtil at few hours ago. Suddenly i get a white page when pressing next in the checkout :(  I have Hikashop 1.5.6 and php 5.2.17  Can anybody help? I Have tried everything :(")* was created by *[pamolade](/forum/user/4398-pamolade "View pamolade's Profile")*

Hi.

I have a problem. Hikashop as working perfektly undtil at few hours ago. Suddenly i get a white page when pressing next in the checkout ![:(](/media/kunena/emoticons/22.png ":(")

I have Hikashop 1.5.6 and php 5.2.17

Can anybody help? I Have tried everything ![:(](/media/kunena/emoticons/22.png ":(")

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- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
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14 years 8 months ago [\#39031](#39031) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: Blank screen after pressing "Next" in Checkout](/forum/2-general-talk-about-hikashop/39007-blank-screen-after-pressing-next-in-checkout#39031 "Hi.  I have a problem. Hikashop as working perfektly undtil at few hours ago. Suddenly i get a white page when pressing next in the checkout :(  I have Hikashop 1.5.6 and php 5.2.17  Can anybody help? I Have tried everything :(")*

Hi,

Can you please give a link to your hikashop website ?
We will need to make some tests and an access to your backend may be necessary to check your configuration (You could send it by the contact form or by private message).

Best regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [pamolade](/forum/user/4398-pamolade "View pamolade's Profile")

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14 years 8 months ago [\#39318](#39318) by [pamolade](/forum/user/4398-pamolade "View pamolade's Profile")  Replied by *[pamolade](/forum/user/4398-pamolade "View pamolade's Profile")* on topic *[Re: Blank screen after pressing "Next" in Checkout](/forum/2-general-talk-about-hikashop/39007-blank-screen-after-pressing-next-in-checkout#39318 "Hi.  I have a problem. Hikashop as working perfektly undtil at few hours ago. Suddenly i get a white page when pressing next in the checkout :(  I have Hikashop 1.5.6 and php 5.2.17  Can anybody help? I Have tried everything :(")*

Ive sent login details in PM. Thanks for offering your help

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14 years 8 months ago [\#39326](#39326) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: Blank screen after pressing "Next" in Checkout](/forum/2-general-talk-about-hikashop/39007-blank-screen-after-pressing-next-in-checkout#39326 "Hi.  I have a problem. Hikashop as working perfektly undtil at few hours ago. Suddenly i get a white page when pressing next in the checkout :(  I have Hikashop 1.5.6 and php 5.2.17  Can anybody help? I Have tried everything :(")*

Hi,

If you have other "blank page error", you can activate the joomla debug mode and change the "error reporting" level (change "system default" to "maximum").
At this moment, some blank pages (error 500) would display the PHP error problem.

In your case, it was a error in an override email notification.
We removed the error line but there is still the "error reporting" level in your server. Please remove it after your tests.

Best regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [pamolade](/forum/user/4398-pamolade "View pamolade's Profile")

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14 years 8 months ago [\#39327](#39327) by [pamolade](/forum/user/4398-pamolade "View pamolade's Profile")  Replied by *[pamolade](/forum/user/4398-pamolade "View pamolade's Profile")* on topic *[Re: Blank screen after pressing "Next" in Checkout](/forum/2-general-talk-about-hikashop/39007-blank-screen-after-pressing-next-in-checkout#39327 "Hi.  I have a problem. Hikashop as working perfektly undtil at few hours ago. Suddenly i get a white page when pressing next in the checkout :(  I have Hikashop 1.5.6 and php 5.2.17  Can anybody help? I Have tried everything :(")*

Thanks alot! Its working perfect now.
Great help!

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