[Skip to main content](#vessel-content) # Shadowbox stoped showing ## - **[oleg1411](/forum/user/5266-oleg1411 "View oleg1411's Profile")** - [![oleg1411's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5266-oleg1411 "View oleg1411's Profile") Topic Author - [ Offline](/forum/user/5266-oleg1411) Less More - Posts: 17 - Thank you received: 0 - - 14 years 8 months ago [\#40693](#40693) by [oleg1411](/forum/user/5266-oleg1411 "View oleg1411's Profile") *[Shadowbox stoped showing](/forum/2-general-talk-about-hikashop/40693-shadowbox-stoped-showing#40693 "Hello, Today, the shadowbox on the product pages stoped showing. Out of the blue sky. The only thing that i did with my web site in the last 2 days is updating the list of products. What could get wrong?")* was created by *[oleg1411](/forum/user/5266-oleg1411 "View oleg1411's Profile")* Hello, Today, the shadowbox on the product pages stoped showing. Out of the blue sky. The only thing that i did with my web site in the last 2 days is updating the list of products. What could get wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQwNjkzLXNoYWRvd2JveC1zdG9wZWQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 8 months ago [\#40896](#40896) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shadowbox stoped showing](/forum/2-general-talk-about-hikashop/40693-shadowbox-stoped-showing#40896 "Hello, Today, the shadowbox on the product pages stoped showing. Out of the blue sky. The only thing that i did with my web site in the last 2 days is updating the list of products. What could get wrong?")* Hard to say. It usually comes from a JS error on your pages. We would need a link to one of the pages where you have the problem in order to look at it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQwNjkzLXNoYWRvd2JveC1zdG9wZWQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[oleg1411](/forum/user/5266-oleg1411 "View oleg1411's Profile")** - [![oleg1411's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5266-oleg1411 "View oleg1411's Profile") Topic Author - [ Offline](/forum/user/5266-oleg1411) Less More - Posts: 17 - Thank you received: 0 - - 14 years 8 months ago [\#40909](#40909) by [oleg1411](/forum/user/5266-oleg1411 "View oleg1411's Profile") Replied by *[oleg1411](/forum/user/5266-oleg1411 "View oleg1411's Profile")* on topic *[Re: Shadowbox stoped showing](/forum/2-general-talk-about-hikashop/40693-shadowbox-stoped-showing#40909 "Hello, Today, the shadowbox on the product pages stoped showing. Out of the blue sky. The only thing that i did with my web site in the last 2 days is updating the list of products. What could get wrong?")* [ k-lev.co.il/index.php?option=com\_hikasho...&category\_pathway=14](http://k-lev.co.il/index.php?option=com_hikashop&ctrl=product&task=show&cid=37&name=%D7%97%D7%98%D7%99%D7%A3-HEALTHY-MAX-%D7%9C%D7%98%D7%99%D7%A4%D7%95%D7%9C-%D7%91%D7%91%D7%A2%D7%99%D7%95%D7%AA-%D7%94%D7%A9%D7%9E%D7%A0%D7%94-%D7%9C%D7%9B%D7%9C%D7%91%D7%99%D7%9D&Itemid=87&category_pathway=14) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQwNjkzLXNoYWRvd2JveC1zdG9wZWQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 8 months ago [\#40919](#40919) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shadowbox stoped showing](/forum/2-general-talk-about-hikashop/40693-shadowbox-stoped-showing#40919 "Hello, Today, the shadowbox on the product pages stoped showing. Out of the blue sky. The only thing that i did with my web site in the last 2 days is updating the list of products. What could get wrong?")* You have javascript errors caused by the jquery library of your template. Please try to install and configure the plugin jquery easy and that should hopefully solve the problem. More infos on all that here: [ www.hikashop.com/en/support/documentatio...ty-issues.html#modal](http://www.hikashop.com/en/support/documentation/61-hikashop-compatibility-issues.html#modal) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQwNjkzLXNoYWRvd2JveC1zdG9wZWQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[oleg1411](/forum/user/5266-oleg1411 "View oleg1411's Profile")** - [![oleg1411's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5266-oleg1411 "View oleg1411's Profile") Topic Author - [ Offline](/forum/user/5266-oleg1411) Less More - Posts: 17 - Thank you received: 0 - - 14 years 8 months ago [\#40921](#40921) by [oleg1411](/forum/user/5266-oleg1411 "View oleg1411's Profile") Replied by *[oleg1411](/forum/user/5266-oleg1411 "View oleg1411's Profile")* on topic *[Re: Shadowbox stoped showing](/forum/2-general-talk-about-hikashop/40693-shadowbox-stoped-showing#40921 "Hello, Today, the shadowbox on the product pages stoped showing. Out of the blue sky. The only thing that i did with my web site in the last 2 days is updating the list of products. What could get wrong?")* just guessing, could it be wrong file or directory permission? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQwNjkzLXNoYWRvd2JveC1zdG9wZWQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 8 months ago [\#40922](#40922) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shadowbox stoped showing](/forum/2-general-talk-about-hikashop/40693-shadowbox-stoped-showing#40922 "Hello, Today, the shadowbox on the product pages stoped showing. Out of the blue sky. The only thing that i did with my web site in the last 2 days is updating the list of products. What could get wrong?")* No. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQwNjkzLXNoYWRvd2JveC1zdG9wZWQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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