[Skip to main content](#vessel-content) # problem with social plugin ? ## - **[pr325xi](/forum/user/6534-pr325xi "View pr325xi's Profile")** - [![pr325xi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6534-pr325xi "View pr325xi's Profile") Topic Author - [ Offline](/forum/user/6534-pr325xi) Less More - Posts: 4 - Thank you received: 0 - - 14 years 7 months ago [\#42152](#42152) by [pr325xi](/forum/user/6534-pr325xi "View pr325xi's Profile") *[problem with social plugin ?](/forum/2-general-talk-about-hikashop/42152-problem-with-social-plugin#42152 "maybe its not the plugin, but why would this error happens? developers.facebook.com/tools/debug/og/o...tractable-stylus-pen when i like a product in Facebook, sometimes it says "error" and the error says the it couldnt upload the picture because it points to an empty location, and when i run the url in Facebook debugger i get the above error. thanks")* was created by *[pr325xi](/forum/user/6534-pr325xi "View pr325xi's Profile")* maybe its not the plugin, but why would this error happens? [ developers.facebook.com/tools/debug/og/o...tractable-stylus-pen](http://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fwww.desbloqueamelo.com%2Fproductos%2Fproduct%2F1-retractable-stylus-pen) when i like a product in Facebook, sometimes it says "error" and the error says the it couldnt upload the picture because it points to an empty location, and when i run the url in Facebook debugger i get the above error. thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQyMTUyLXByb2JsZW0td2l0aC1zb2NpYWwtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[pr325xi](/forum/user/6534-pr325xi "View pr325xi's Profile")** - [![pr325xi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6534-pr325xi "View pr325xi's Profile") Topic Author - [ Offline](/forum/user/6534-pr325xi) Less More - Posts: 4 - Thank you received: 0 - - 14 years 7 months ago [\#42212](#42212) by [pr325xi](/forum/user/6534-pr325xi "View pr325xi's Profile") Replied by *[pr325xi](/forum/user/6534-pr325xi "View pr325xi's Profile")* on topic *[Re: problem with social plugin ?](/forum/2-general-talk-about-hikashop/42152-problem-with-social-plugin#42212 "maybe its not the plugin, but why would this error happens? developers.facebook.com/tools/debug/og/o...tractable-stylus-pen when i like a product in Facebook, sometimes it says "error" and the error says the it couldnt upload the picture because it points to an empty location, and when i run the url in Facebook debugger i get the above error. thanks")* anyone? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQyMTUyLXByb2JsZW0td2l0aC1zb2NpYWwtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 7 months ago [\#42213](#42213) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: problem with social plugin ?](/forum/2-general-talk-about-hikashop/42152-problem-with-social-plugin#42213 "maybe its not the plugin, but why would this error happens? developers.facebook.com/tools/debug/og/o...tractable-stylus-pen when i like a product in Facebook, sometimes it says "error" and the error says the it couldnt upload the picture because it points to an empty location, and when i run the url in Facebook debugger i get the above error. thanks")* You have a conflict with another extension on your website whereby both HikaShop and that extension display the facebook meta tags. Try to install that plugin. That might help avoid the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQyMTUyLXByb2JsZW0td2l0aC1zb2NpYWwtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[pr325xi](/forum/user/6534-pr325xi "View pr325xi's Profile")** - [![pr325xi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6534-pr325xi "View pr325xi's Profile") Topic Author - [ Offline](/forum/user/6534-pr325xi) Less More - Posts: 4 - Thank you received: 0 - - 14 years 7 months ago - 14 years 7 months ago [\#42214](#42214) by [pr325xi](/forum/user/6534-pr325xi "View pr325xi's Profile") Replied by *[pr325xi](/forum/user/6534-pr325xi "View pr325xi's Profile")* on topic *[Re: problem with social plugin ?](/forum/2-general-talk-about-hikashop/42152-problem-with-social-plugin#42214 "maybe its not the plugin, but why would this error happens? developers.facebook.com/tools/debug/og/o...tractable-stylus-pen when i like a product in Facebook, sometimes it says "error" and the error says the it couldnt upload the picture because it points to an empty location, and when i run the url in Facebook debugger i get the above error. thanks")* > nicolas wrote: You have a conflict with another extension on your website whereby both HikaShop and that extension display the facebook meta tags. > Try to install that plugin. That might help avoid the problem. i uploaded that, now i get this [ developers.facebook.com/tools/debug/og/o...full-size-stylus-pen](http://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fwww.desbloqueamelo.com%2Fproductos%2Fproduct%2F4-full-size-stylus-pen) and when liking the error is "There were problems uploading "[ www.desbloqueamelo.com/media/com\_hikashop/upload/stylus](http://www.desbloqueamelo.com/media/com_hikashop/upload/stylus) large_481420566.jpg" on behalf of your Open Graph page. Here is the full error message our photo server reported: "The image URL leads to an empty file." I'm using jfbconnect to manage logins Last edit: 14 years 7 months ago by [pr325xi](/forum/user/6534-pr325xi "View pr325xi's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQyMTUyLXByb2JsZW0td2l0aC1zb2NpYWwtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[pr325xi](/forum/user/6534-pr325xi "View pr325xi's Profile")** - [![pr325xi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6534-pr325xi "View pr325xi's Profile") Topic Author - [ Offline](/forum/user/6534-pr325xi) Less More - Posts: 4 - Thank you received: 0 - - 14 years 7 months ago [\#42215](#42215) by [pr325xi](/forum/user/6534-pr325xi "View pr325xi's Profile") Replied by *[pr325xi](/forum/user/6534-pr325xi "View pr325xi's Profile")* on topic *[Re: problem with social plugin ?](/forum/2-general-talk-about-hikashop/42152-problem-with-social-plugin#42215 "maybe its not the plugin, but why would this error happens? developers.facebook.com/tools/debug/og/o...tractable-stylus-pen when i like a product in Facebook, sometimes it says "error" and the error says the it couldnt upload the picture because it points to an empty location, and when i run the url in Facebook debugger i get the above error. thanks")* fixed it!! i turned off open graph in jfbconnect settings. thanks for the help ^^ Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQyMTUyLXByb2JsZW0td2l0aC1zb2NpYWwtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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