[Skip to main content](#vessel-content) # Re: Problem after registering ## - **[hyrms](/forum/user/6586-hyrms "View hyrms's Profile")** - [![hyrms's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6586-hyrms "View hyrms's Profile") Topic Author - [ Offline](/forum/user/6586-hyrms) Less More - Posts: 3 - Thank you received: 0 - - 14 years 7 months ago [\#42576](#42576) by [hyrms](/forum/user/6586-hyrms "View hyrms's Profile") *[Re: Problem after registering](/forum/2-general-talk-about-hikashop/42576-re-problem-after-registering#42576 "I have the same problem. Prices display correctly, but when logged in it shows then net price and also the rest of the order process is all net without taxes. I cant' find 'Tax rules' in Configuration/Sytem/taxes...? I checked my Zone Setting and the Zone is set to 'Countries'.")* was created by *[hyrms](/forum/user/6586-hyrms "View hyrms's Profile")* I have the same problem. Prices display correctly, but when logged in it shows then net price and also the rest of the order process is all net without taxes. I cant' find 'Tax rules' in Configuration/Sytem/taxes...? I checked my Zone Setting and the Zone is set to 'Countries'. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQyNTc2LXJlLXByb2JsZW0tYWZ0ZXItcmVnaXN0ZXJpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 7 months ago [\#42577](#42577) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Problem after registering](/forum/2-general-talk-about-hikashop/42576-re-problem-after-registering#42577 "I have the same problem. Prices display correctly, but when logged in it shows then net price and also the rest of the order process is all net without taxes. I cant' find 'Tax rules' in Configuration/Sytem/taxes...? I checked my Zone Setting and the Zone is set to 'Countries'.")* The same problem ? Could you explain more ? Maybe post some screenshots of your configuration ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQyNTc2LXJlLXByb2JsZW0tYWZ0ZXItcmVnaXN0ZXJpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[hyrms](/forum/user/6586-hyrms "View hyrms's Profile")** - [![hyrms's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6586-hyrms "View hyrms's Profile") Topic Author - [ Offline](/forum/user/6586-hyrms) Less More - Posts: 3 - Thank you received: 0 - - 14 years 7 months ago [\#42583](#42583) by [hyrms](/forum/user/6586-hyrms "View hyrms's Profile") Replied by *[hyrms](/forum/user/6586-hyrms "View hyrms's Profile")* on topic *[Re: Problem after registering](/forum/2-general-talk-about-hikashop/42576-re-problem-after-registering#42583 "I have the same problem. Prices display correctly, but when logged in it shows then net price and also the rest of the order process is all net without taxes. I cant' find 'Tax rules' in Configuration/Sytem/taxes...? I checked my Zone Setting and the Zone is set to 'Countries'.")* I was referring to "Problem after registering". All prices are displayed correctly on the products pages. When I add products to cart all works fine. Then when I register and sign in, the prices are shown without taxes. The user however has selected correctly the country which applies to the zone in his address. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQyNTc2LXJlLXByb2JsZW0tYWZ0ZXItcmVnaXN0ZXJpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 7 months ago [\#42719](#42719) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Problem after registering](/forum/2-general-talk-about-hikashop/42576-re-problem-after-registering#42719 "I have the same problem. Prices display correctly, but when logged in it shows then net price and also the rest of the order process is all net without taxes. I cant' find 'Tax rules' in Configuration/Sytem/taxes...? I checked my Zone Setting and the Zone is set to 'Countries'.")* Could you do a screenshot of your tax rules ? By tax rules I mean the entries in the System->Taxes listing. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQyNTc2LXJlLXByb2JsZW0tYWZ0ZXItcmVnaXN0ZXJpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[hyrms](/forum/user/6586-hyrms "View hyrms's Profile")** - [![hyrms's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6586-hyrms "View hyrms's Profile") Topic Author - [ Offline](/forum/user/6586-hyrms) Less More - Posts: 3 - Thank you received: 0 - - 14 years 7 months ago [\#42901](#42901) by [hyrms](/forum/user/6586-hyrms "View hyrms's Profile") Replied by *[hyrms](/forum/user/6586-hyrms "View hyrms's Profile")* on topic *[Re: Problem after registering](/forum/2-general-talk-about-hikashop/42576-re-problem-after-registering#42901 "I have the same problem. Prices display correctly, but when logged in it shows then net price and also the rest of the order process is all net without taxes. I cant' find 'Tax rules' in Configuration/Sytem/taxes...? I checked my Zone Setting and the Zone is set to 'Countries'.")* Screenshots attached - [ ![hika_shop_tax.jpg](/forum/attachment/3097) ](/forum/attachment/3097 "hika_shop_tax.jpg") [ ](/forum/attachment/3097?download=1 "hika_shop_tax.jpg") - [ ![hikashop_tax2.jpg](/forum/attachment/3098) ](/forum/attachment/3098 "hikashop_tax2.jpg") [ ](/forum/attachment/3098?download=1 "hikashop_tax2.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQyNTc2LXJlLXByb2JsZW0tYWZ0ZXItcmVnaXN0ZXJpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 7 months ago [\#42977](#42977) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Problem after registering](/forum/2-general-talk-about-hikashop/42576-re-problem-after-registering#42977 "I have the same problem. Prices display correctly, but when logged in it shows then net price and also the rest of the order process is all net without taxes. I cant' find 'Tax rules' in Configuration/Sytem/taxes...? I checked my Zone Setting and the Zone is set to 'Countries'.")* So the way you configured it, the tax will only be applied if: - the user didn't enter anything for the company name field of his address (or if that field is not published) - the user address is not in chile - the tax category of the product is not chile Since you say that you see the taxes before registering, it only leaves the two first options. So I would recommend to check that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQyNTc2LXJlLXByb2JsZW0tYWZ0ZXItcmVnaXN0ZXJpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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