[Skip to main content](#vessel-content) # 'Security Header Not Valid" error... ## - **[carepkg](/forum/user/6349-carepkg "View carepkg's Profile")** - [![carepkg's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6349-carepkg "View carepkg's Profile") Topic Author - [ Offline](/forum/user/6349-carepkg) Less More - Posts: 2 - Thank you received: 0 - - 14 years 7 months ago [\#44690](#44690) by [carepkg](/forum/user/6349-carepkg "View carepkg's Profile") *['Security Header Not Valid" error...](/forum/2-general-talk-about-hikashop/44690-security-header-not-valid-error#44690 "Having trouble with testing new site...when we get to the checkout, have created an account, go to put cc information in, hit next and get the error "Security Header Not Valid" or "Unable to connect...")* was created by *[carepkg](/forum/user/6349-carepkg "View carepkg's Profile")* Having trouble with testing new site...when we get to the checkout, have created an account, go to put cc information in, hit next and get the error "Security Header Not Valid" or "Unable to connect to SSL Certificate" or "No shipping method available to that location". Have checked that the SSL certificate is valid and connected properly - our host suggested it is a problem with the cart widget not reading the SSL certificate correctly. Any thoughts? thanks!! Linda Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ0NjkwLXNlY3VyaXR5LWhlYWRlci1ub3QtdmFsaWQtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 7 months ago [\#44872](#44872) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: 'Security Header Not Valid" error...](/forum/2-general-talk-about-hikashop/44690-security-header-not-valid-error#44872 "Having trouble with testing new site...when we get to the checkout, have created an account, go to put cc information in, hit next and get the error "Security Header Not Valid" or "Unable to connect...")* Could you do screenshots of your browser when you get these error messages ? Except for the "No shipping method available to that location" message, I couldn't find anything about such errors online so we need more details in order to understand what's going on. The "No shipping method available to that location" message, means that you restricted your shipping methods to zones and other restrictions leading to no shipping methods found for your current cart. If you correct your shipping methods options, it should then not display it anymore. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ0NjkwLXNlY3VyaXR5LWhlYWRlci1ub3QtdmFsaWQtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.075 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)