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#   User Guide

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- **[tony@10uk.net](/forum/user/6276-tony-10uk-net "View tony@10uk.net's Profile")**
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14 years 7 months ago [\#45745](#45745) by [tony@10uk.net](/forum/user/6276-tony-10uk-net "View tony@10uk.net's Profile")  *[User Guide](/forum/2-general-talk-about-hikashop/45745-user-guide#45745 "Hello,  This is my first time attempting to use HikaShop. I have found it to be an excellent product!  But my first customer with HikaShop is not particularly computer literate, and indeed why should I ever expect them to be. Nor do they have time to learn a package.  So my question is, has anyone in the community written a no fuss easy user guide on how to do things. Maybe in FAQ style. This would be a great thing to share or indeed even sell :-).  For example, if a product set has a colour characteristic, how do you add a new colour for selection? I know how to do this, but a simple answer in a document would be good to give to customers and reduce my support tickets and distractions.  If no one has done this, then I will have to do so myself. I will gladly make available but hoping someone out there has already built something.  Thanks,  Tony")* was created by *[tony@10uk.net](/forum/user/6276-tony-10uk-net "View tony@10uk.net's Profile")*

Hello,

This is my first time attempting to use HikaShop. I have found it to be an excellent product!

But my first customer with HikaShop is not particularly computer literate, and indeed why should I ever expect them to be. Nor do they have time to learn a package.

So my question is, has anyone in the community written a no fuss easy user guide on how to do things. Maybe in FAQ style. This would be a great thing to share or indeed even sell ![:-)](/media/kunena/emoticons/3.png ":-)").

For example, if a product set has a colour characteristic, how do you add a new colour for selection? I know how to do this, but a simple answer in a document would be good to give to customers and reduce my support tickets and distractions.

If no one has done this, then I will have to do so myself. I will gladly make available but hoping someone out there has already built something.

Thanks,

Tony

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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14 years 7 months ago [\#45772](#45772) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: User Guide](/forum/2-general-talk-about-hikashop/45745-user-guide#45772 "Hello,  This is my first time attempting to use HikaShop. I have found it to be an excellent product!  But my first customer with HikaShop is not particularly computer literate, and indeed why should I ever expect them to be. Nor do they have time to learn a package.  So my question is, has anyone in the community written a no fuss easy user guide on how to do things. Maybe in FAQ style. This would be a great thing to share or indeed even sell :-).  For example, if a product set has a colour characteristic, how do you add a new colour for selection? I know how to do this, but a simple answer in a document would be good to give to customers and reduce my support tickets and distractions.  If no one has done this, then I will have to do so myself. I will gladly make available but hoping someone out there has already built something.  Thanks,  Tony")*

Hi,

I didn't saw such document for now.

If you're up to it, we'll gladly add a link to it on our documentation or even include it if you don't want to host it.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ1NzQ1LXVzZXItZ3VpZGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation.

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