[Skip to main content](#vessel-content)

#   discount not removed from price

##

- **[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")**
- [![jouwnaambord.nl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Topic Author
- [ Offline](/forum/user/1188-jouwnaambord-nl)

Less More

- Posts: 515
- Thank you received: 22
-
-

14 years 6 months ago [\#46353](#46353) by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")  *[discount not removed from price](/forum/2-general-talk-about-hikashop/46353-discount-not-removed-from-price#46353 "Hello Nicolas,  I discovered a new little problem with the discount code. When a customer applies a discountcode and for any reason wants to remove it again, there is a message on top of the page that says &quot;discount removed&quot;, but the actual discount is still there on the checkoutpage. See the screenhot attached. Can youn help me out with this?  Best Regards, Michel Pouli")* was created by *[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")*

Hello Nicolas,

I discovered a new little problem with the discount code. When a customer applies a discountcode and for any reason wants to remove it again, there is a message on top of the page that says "discount removed", but the actual discount is still there on the checkoutpage. See the screenhot attached. Can youn help me out with this?

Best Regards,
Michel Pouli

- [ ![discount-removed.jpg](/forum/attachment/3422) ](/forum/attachment/3422 "...nt-removed.jpg") [ ](/forum/attachment/3422?download=1 "...nt-removed.jpg")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2MzUzLWRpc2NvdW50LW5vdC1yZW1vdmVkLWZyb20tcHJpY2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Away](/forum/user/63-nicolas)

Less More

- Posts: 86320
- Thank you received: 14277
-
-

14 years 6 months ago [\#46459](#46459) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: discount not removed from price](/forum/2-general-talk-about-hikashop/46353-discount-not-removed-from-price#46459 "Hello Nicolas,  I discovered a new little problem with the discount code. When a customer applies a discountcode and for any reason wants to remove it again, there is a message on top of the page that says &quot;discount removed&quot;, but the actual discount is still there on the checkoutpage. See the screenhot attached. Can youn help me out with this?  Best Regards, Michel Pouli")*

Isn't it because you're coupon is an auto loaded coupon ?
Could you do a screenshot of the options of your coupon ?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2MzUzLWRpc2NvdW50LW5vdC1yZW1vdmVkLWZyb20tcHJpY2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Away](/forum/user/63-nicolas)

Less More

- Posts: 86320
- Thank you received: 14277
-
-

14 years 6 months ago [\#46952](#46952) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: discount not removed from price](/forum/2-general-talk-about-hikashop/46353-discount-not-removed-from-price#46952 "Hello Nicolas,  I discovered a new little problem with the discount code. When a customer applies a discountcode and for any reason wants to remove it again, there is a message on top of the page that says &quot;discount removed&quot;, but the actual discount is still there on the checkoutpage. See the screenhot attached. Can youn help me out with this?  Best Regards, Michel Pouli")*

We don't actually have that problem on our end. Could you give a link to that shop with a valid coupon code so that we can see that ?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2MzUzLWRpc2NvdW50LW5vdC1yZW1vdmVkLWZyb20tcHJpY2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")**
- [![jouwnaambord.nl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Topic Author
- [ Offline](/forum/user/1188-jouwnaambord-nl)

Less More

- Posts: 515
- Thank you received: 22
-
-

14 years 6 months ago [\#46969](#46969) by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")  Replied by *[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")* on topic *[Re: discount not removed from price](/forum/2-general-talk-about-hikashop/46353-discount-not-removed-from-price#46969 "Hello Nicolas,  I discovered a new little problem with the discount code. When a customer applies a discountcode and for any reason wants to remove it again, there is a message on top of the page that says &quot;discount removed&quot;, but the actual discount is still there on the checkoutpage. See the screenhot attached. Can youn help me out with this?  Best Regards, Michel Pouli")*

I'm sorry, your quite right. Obviously this was a autoloaded discount, wich can't be removed. :whistle:

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2MzUzLWRpc2NvdW50LW5vdC1yZW1vdmVkLWZyb20tcHJpY2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop Install &amp; Update Product &amp; Category Display Content Creation Sales and Orders Orders management Reports &amp; Statistics Customers Checkout Payment Methods Shipping Methods Import &amp; Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel &amp; Slider Mass Actions Filters &amp; Search Discount &amp; Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.075 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)

[](#top)
