[Skip to main content](#vessel-content) # Paypal Bug ## - **[HIppyDipity](/forum/user/7044-hippydipity "View HIppyDipity's Profile")** - [![HIppyDipity's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7044-hippydipity "View HIppyDipity's Profile") Topic Author - [ Offline](/forum/user/7044-hippydipity) Less More - Posts: 2 - Thank you received: 0 - - [](http://www.hippydipity.com) - 14 years 6 months ago [\#46631](#46631) by [HIppyDipity](/forum/user/7044-hippydipity "View HIppyDipity's Profile") *[Paypal Bug](/forum/2-general-talk-about-hikashop/46631-paypal-bug#46631 "Hello, I'm having trouble with the message: Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address. I can't find the "no address option of the plug in, in my custom fields. I'm using Joomla 1.5 does that make a difference? Thank you, Juliana www.hippydipity.com")* was created by *[HIppyDipity](/forum/user/7044-hippydipity "View HIppyDipity's Profile")* Hello, I'm having trouble with the message: Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address. I can't find the "no address option of the plug in, in my custom fields. I'm using Joomla 1.5 does that make a difference? Thank you, Juliana [ www.hippydipity.com](http://www.hippydipity.com) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2NjMxLXBheXBhbC1idWc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 6 months ago [\#46633](#46633) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Paypal Bug](/forum/2-general-talk-about-hikashop/46631-paypal-bug#46633 "Hello, I'm having trouble with the message: Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address. I can't find the "no address option of the plug in, in my custom fields. I'm using Joomla 1.5 does that make a difference? Thank you, Juliana www.hippydipity.com")* The "no address" option is in the paypal plugin options that you can access via the menu System->Payment methods Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2NjMxLXBheXBhbC1idWc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[HIppyDipity](/forum/user/7044-hippydipity "View HIppyDipity's Profile")** - [![HIppyDipity's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7044-hippydipity "View HIppyDipity's Profile") Topic Author - [ Offline](/forum/user/7044-hippydipity) Less More - Posts: 2 - Thank you received: 0 - - [](http://www.hippydipity.com) - 14 years 6 months ago [\#46636](#46636) by [HIppyDipity](/forum/user/7044-hippydipity "View HIppyDipity's Profile") Replied by *[HIppyDipity](/forum/user/7044-hippydipity "View HIppyDipity's Profile")* on topic *[Re: Paypal Bug](/forum/2-general-talk-about-hikashop/46631-paypal-bug#46636 "Hello, I'm having trouble with the message: Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address. I can't find the "no address option of the plug in, in my custom fields. I'm using Joomla 1.5 does that make a difference? Thank you, Juliana www.hippydipity.com")* Is it the over ride button? this is what I found: [ ![Screenshot2012-04-12at11.21.36AM.png](/forum/attachment/3456) ](/forum/attachment/3456 "...11.21.36AM.png") - [ ![Screenshot2012-04-12at11.21.36AM.png](/forum/attachment/3456) ](/forum/attachment/3456 "...11.21.36AM.png") [ ](/forum/attachment/3456?download=1 "...11.21.36AM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2NjMxLXBheXBhbC1idWc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 6 months ago [\#46776](#46776) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Paypal Bug](/forum/2-general-talk-about-hikashop/46631-paypal-bug#46776 "Hello, I'm having trouble with the message: Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address. I can't find the "no address option of the plug in, in my custom fields. I'm using Joomla 1.5 does that make a difference? Thank you, Juliana www.hippydipity.com")* My bad, it's "no shipping" and not "no address". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2NjMxLXBheXBhbC1idWc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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