[Skip to main content](#vessel-content)

#   Customer mail on command

##

- **[codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile")**
- [![codewarrior's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4710-codewarrior "View codewarrior's Profile") Topic Author
- [ Offline](/forum/user/4710-codewarrior)

Less More

- Posts: 190
- Thank you received: 0
-
-

14 years 6 months ago [\#46860](#46860) by [codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile")  *[Customer mail on command](/forum/2-general-talk-about-hikashop/46860-customer-mail-on-command#46860 "Hi, with the last version (but not on previous), when I create a command, the customer receives a mail which confirms the command, with 'created' status.  Now, in the mail detail, below facturation address, there is a shipping address header with no delivery detail.  My configuration is with no delivery, so no address was entered by the customer.  Is it possible for you, by defaut in Hikashop to test and remove this header ? Thus avoiding us to edit the email code. Thanks by advance Regards")* was created by *[codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile")*

Hi,
with the last version (but not on previous), when I create a command, the customer receives a mail which confirms the command, with 'created' status.

Now, in the mail detail, below facturation address, there is a shipping address header with no delivery detail.

[ ![Email.PNG](/forum/attachment/3489) ](/forum/attachment/3489 "Email.PNG")

My configuration is with no delivery, so no address was entered by the customer.

Is it possible for you, by defaut in Hikashop to test and remove this header ?
Thus avoiding us to edit the email code.
Thanks by advance
Regards

- [ ![Email.PNG](/forum/attachment/3489) ](/forum/attachment/3489 "Email.PNG") [ ](/forum/attachment/3489?download=1 "Email.PNG")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2ODYwLWN1c3RvbWVyLW1haWwtb24tY29tbWFuZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Away](/forum/user/63-nicolas)

Less More

- Posts: 86323
- Thank you received: 14283
-
-

14 years 6 months ago [\#46947](#46947) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Customer mail on command](/forum/2-general-talk-about-hikashop/46860-customer-mail-on-command#46947 "Hi, with the last version (but not on previous), when I create a command, the customer receives a mail which confirms the command, with 'created' status.  Now, in the mail detail, below facturation address, there is a shipping address header with no delivery detail.  My configuration is with no delivery, so no address was entered by the customer.  Is it possible for you, by defaut in Hikashop to test and remove this header ? Thus avoiding us to edit the email code. Thanks by advance Regards")*

Yes, we'll change that for next version.

The following user(s) said Thank You: [codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2ODYwLWN1c3RvbWVyLW1haWwtb24tY29tbWFuZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

Board Categories HikaShop Install &amp; Update Product &amp; Category Display Content Creation Sales and Orders Orders management Reports &amp; Statistics Customers Checkout Payment Methods Shipping Methods Import &amp; Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel &amp; Slider Mass Actions Filters &amp; Search Discount &amp; Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.047 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)
