[Skip to main content](#vessel-content) # Error loadibng product page ## - **[toni](/forum/user/5216-toni "View toni's Profile")** - [![toni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5216-toni "View toni's Profile") Topic Author - [ Offline](/forum/user/5216-toni) Less More - Posts: 5 - Thank you received: 0 - - 14 years 6 months ago [\#46887](#46887) by [toni](/forum/user/5216-toni "View toni's Profile") *[Error loadibng product page](/forum/2-general-talk-about-hikashop/46887-error-loadibng-product-page#46887 "i have propeblem on loading the product page when i click on the product to see the details i see error page : www.domain.com/product/6-hp-compaq-dc5100mt-pentium4.html on the website, an error has occurred. Maybe they will just wait or is misconfigured. who can help me to configure this error ? thanks")* was created by *[toni](/forum/user/5216-toni "View toni's Profile")* i have propeblem on loading the product page when i click on the product to see the details i see error page : [ www.domain.com/product/6-hp-compaq-dc5100mt-pentium4.html](http://www.domain.com/product/6-hp-compaq-dc5100mt-pentium4.html) on the website, an error has occurred. Maybe they will just wait or is misconfigured. who can help me to configure this error ? thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2ODg3LWVycm9yLWxvYWRpYm5nLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 6 months ago [\#46896](#46896) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error loadibng product page](/forum/2-general-talk-about-hikashop/46887-error-loadibng-product-page#46896 "i have propeblem on loading the product page when i click on the product to see the details i see error page : www.domain.com/product/6-hp-compaq-dc5100mt-pentium4.html on the website, an error has occurred. Maybe they will just wait or is misconfigured. who can help me to configure this error ? thanks")* What error do you have ? Could you do a screenshot ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2ODg3LWVycm9yLWxvYWRpYm5nLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[toni](/forum/user/5216-toni "View toni's Profile")** - [![toni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5216-toni "View toni's Profile") Topic Author - [ Offline](/forum/user/5216-toni) Less More - Posts: 5 - Thank you received: 0 - - 14 years 6 months ago [\#46899](#46899) by [toni](/forum/user/5216-toni "View toni's Profile") Replied by *[toni](/forum/user/5216-toni "View toni's Profile")* on topic *[Re: Error loadibng product page](/forum/2-general-talk-about-hikashop/46887-error-loadibng-product-page#46899 "i have propeblem on loading the product page when i click on the product to see the details i see error page : www.domain.com/product/6-hp-compaq-dc5100mt-pentium4.html on the website, an error has occurred. Maybe they will just wait or is misconfigured. who can help me to configure this error ? thanks")* Beim Abrufen von [ domain.ch/shop/product/5-traum-website.html](http://domain.ch/shop/product/5-traum-website.html) ist auf der Website ein Fehler aufgetreten. Möglicherweise wird sie gerade gewartet oder ist falsch konfiguriert. Vorschläge: Laden Sie diese Webseite später erneut. HTTP-Fehler 500 (Internal Server Error): Beim Versuch des Servers, die Anforderung zu verarbeiten, ist eine unerwartete Bedingung aufgetreten. English: When retrieving [ domain.ch/shop/product/5-traum-website.html](http://domain.ch/shop/product/5-traum-website.html) on the website, an error has occurred. Maybe they will just wait or is misconfigured. suggestions: Download this site again later. HTTP Error 500 (Internal Server Error) when the server tried to process the request, is an unexpected condition has occurred. that is the screenshot also when i save product is not accepted the same error i see. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2ODg3LWVycm9yLWxvYWRpYm5nLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 6 months ago [\#46902](#46902) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error loadibng product page](/forum/2-general-talk-about-hikashop/46887-error-loadibng-product-page#46902 "i have propeblem on loading the product page when i click on the product to see the details i see error page : www.domain.com/product/6-hp-compaq-dc5100mt-pentium4.html on the website, an error has occurred. Maybe they will just wait or is misconfigured. who can help me to configure this error ? thanks")* How did you configure your product ? Do you have a lot of characteristics ? Could you do a screenshot of the options of your product (a real screenshot)? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2ODg3LWVycm9yLWxvYWRpYm5nLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[toni](/forum/user/5216-toni "View toni's Profile")** - [![toni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5216-toni "View toni's Profile") Topic Author - [ Offline](/forum/user/5216-toni) Less More - Posts: 5 - Thank you received: 0 - - 14 years 6 months ago [\#46904](#46904) by [toni](/forum/user/5216-toni "View toni's Profile") Replied by *[toni](/forum/user/5216-toni "View toni's Profile")* on topic *[Re: Error loadibng product page](/forum/2-general-talk-about-hikashop/46887-error-loadibng-product-page#46904 "i have propeblem on loading the product page when i click on the product to see the details i see error page : www.domain.com/product/6-hp-compaq-dc5100mt-pentium4.html on the website, an error has occurred. Maybe they will just wait or is misconfigured. who can help me to configure this error ? thanks")* i sent you email forum@hikashop.com the screenshot of the configuration product page Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2ODg3LWVycm9yLWxvYWRpYm5nLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 6 months ago [\#46910](#46910) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error loadibng product page](/forum/2-general-talk-about-hikashop/46887-error-loadibng-product-page#46910 "i have propeblem on loading the product page when i click on the product to see the details i see error page : www.domain.com/product/6-hp-compaq-dc5100mt-pentium4.html on the website, an error has occurred. Maybe they will just wait or is misconfigured. who can help me to configure this error ? thanks")* You sent a screenshot of the display options of product listings. What I want is a screenshot of the product's edition page. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2ODg3LWVycm9yLWxvYWRpYm5nLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[toni](/forum/user/5216-toni "View toni's Profile")** - [![toni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5216-toni "View toni's Profile") Topic Author - [ Offline](/forum/user/5216-toni) Less More - Posts: 5 - Thank you received: 0 - - 14 years 6 months ago [\#46911](#46911) by [toni](/forum/user/5216-toni "View toni's Profile") Replied by *[toni](/forum/user/5216-toni "View toni's Profile")* on topic *[Re: Error loadibng product page](/forum/2-general-talk-about-hikashop/46887-error-loadibng-product-page#46911 "i have propeblem on loading the product page when i click on the product to see the details i see error page : www.domain.com/product/6-hp-compaq-dc5100mt-pentium4.html on the website, an error has occurred. Maybe they will just wait or is misconfigured. who can help me to configure this error ? thanks")* do you have sample of that in order to find quickly Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2ODg3LWVycm9yLWxvYWRpYm5nLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 6 months ago [\#47068](#47068) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error loadibng product page](/forum/2-general-talk-about-hikashop/46887-error-loadibng-product-page#47068 "i have propeblem on loading the product page when i click on the product to see the details i see error page : www.domain.com/product/6-hp-compaq-dc5100mt-pentium4.html on the website, an error has occurred. Maybe they will just wait or is misconfigured. who can help me to configure this error ? thanks")* Yes, that one: [ www.hikashop.com/media/doc/product\_form\_small.png](http://www.hikashop.com/media/doc/product_form_small.png) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2ODg3LWVycm9yLWxvYWRpYm5nLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[toni](/forum/user/5216-toni "View toni's Profile")** - [![toni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5216-toni "View toni's Profile") Topic Author - [ Offline](/forum/user/5216-toni) Less More - Posts: 5 - Thank you received: 0 - - 14 years 6 months ago [\#47308](#47308) by [toni](/forum/user/5216-toni "View toni's Profile") Replied by *[toni](/forum/user/5216-toni "View toni's Profile")* on topic *[Re: Error loadibng product page](/forum/2-general-talk-about-hikashop/46887-error-loadibng-product-page#47308 "i have propeblem on loading the product page when i click on the product to see the details i see error page : www.domain.com/product/6-hp-compaq-dc5100mt-pentium4.html on the website, an error has occurred. Maybe they will just wait or is misconfigured. who can help me to configure this error ? thanks")* i have sent the picture of the product Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2ODg3LWVycm9yLWxvYWRpYm5nLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 6 months ago [\#47616](#47616) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error loadibng product page](/forum/2-general-talk-about-hikashop/46887-error-loadibng-product-page#47616 "i have propeblem on loading the product page when i click on the product to see the details i see error page : www.domain.com/product/6-hp-compaq-dc5100mt-pentium4.html on the website, an error has occurred. Maybe they will just wait or is misconfigured. who can help me to configure this error ? thanks")* So you don't have any characteristics on your product. So it doesn't come from that. Could you look into your PHP error log for the real error message behind that 500 apache error ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ2ODg3LWVycm9yLWxvYWRpYm5nLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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