[Skip to main content](#vessel-content) # Ohantom Customers ## - **[wonderwilson](/forum/user/3904-wonderwilson "View wonderwilson's Profile")** - [![wonderwilson's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3904-wonderwilson "View wonderwilson's Profile") Topic Author - [ Offline](/forum/user/3904-wonderwilson) Less More - Posts: 88 - Thank you received: 0 - - 14 years 6 months ago [\#47257](#47257) by [wonderwilson](/forum/user/3904-wonderwilson "View wonderwilson's Profile") *[Ohantom Customers](/forum/2-general-talk-about-hikashop/47257-ohantom-customers#47257 "Hi Nicolas, My site is getting lots of signups from non-existent customers - they have emails like - they are not validating their sign-up but it is annoying. Could this be an error with the system, a virus on the site or a virus on someone's computer that's targeting the site? Thanks Darren")* was created by *[wonderwilson](/forum/user/3904-wonderwilson "View wonderwilson's Profile")* Hi Nicolas, My site is getting lots of signups from non-existent customers - they have emails like la.yt.ro.vm.ag.pe@gmail.com - they are not validating their sign-up but it is annoying. Could this be an error with the system, a virus on the site or a virus on someone's computer that's targeting the site? Thanks Darren Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjU3LW9oYW50b20tY3VzdG9tZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 14 years 6 months ago [\#47300](#47300) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: Ohantom Customers](/forum/2-general-talk-about-hikashop/47257-ohantom-customers#47300 "Hi Nicolas, My site is getting lots of signups from non-existent customers - they have emails like - they are not validating their sign-up but it is annoying. Could this be an error with the system, a virus on the site or a virus on someone's computer that's targeting the site? Thanks Darren")* Hi wonderwilson, I don't think it's a system error. Someone has certainly made a script to create accounts automatically. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjU3LW9oYW50b20tY3VzdG9tZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[wonderwilson](/forum/user/3904-wonderwilson "View wonderwilson's Profile")** - [![wonderwilson's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3904-wonderwilson "View wonderwilson's Profile") Topic Author - [ Offline](/forum/user/3904-wonderwilson) Less More - Posts: 88 - Thank you received: 0 - - 14 years 6 months ago [\#47302](#47302) by [wonderwilson](/forum/user/3904-wonderwilson "View wonderwilson's Profile") Replied by *[wonderwilson](/forum/user/3904-wonderwilson "View wonderwilson's Profile")* on topic *[Re: Ohantom Customers](/forum/2-general-talk-about-hikashop/47257-ohantom-customers#47302 "Hi Nicolas, My site is getting lots of signups from non-existent customers - they have emails like - they are not validating their sign-up but it is annoying. Could this be an error with the system, a virus on the site or a virus on someone's computer that's targeting the site? Thanks Darren")* Hi Xavier, Would that be sitting on our server - a virus perhaps? Darren Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjU3LW9oYW50b20tY3VzdG9tZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 14 years 6 months ago [\#47305](#47305) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: Ohantom Customers](/forum/2-general-talk-about-hikashop/47257-ohantom-customers#47305 "Hi Nicolas, My site is getting lots of signups from non-existent customers - they have emails like - they are not validating their sign-up but it is annoying. Could this be an error with the system, a virus on the site or a virus on someone's computer that's targeting the site? Thanks Darren")* No, not necessarily. Anyone can do this from his computer. To avoid this, you can enable the captcha in joomla modules. By this way, the automatic creation of account can't be realized. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjU3LW9oYW50b20tY3VzdG9tZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[wonderwilson](/forum/user/3904-wonderwilson "View wonderwilson's Profile")** - [![wonderwilson's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3904-wonderwilson "View wonderwilson's Profile") Topic Author - [ Offline](/forum/user/3904-wonderwilson) Less More - Posts: 88 - Thank you received: 0 - - 14 years 6 months ago [\#47365](#47365) by [wonderwilson](/forum/user/3904-wonderwilson "View wonderwilson's Profile") Replied by *[wonderwilson](/forum/user/3904-wonderwilson "View wonderwilson's Profile")* on topic *[Re: Ohantom Customers](/forum/2-general-talk-about-hikashop/47257-ohantom-customers#47365 "Hi Nicolas, My site is getting lots of signups from non-existent customers - they have emails like - they are not validating their sign-up but it is annoying. Could this be an error with the system, a virus on the site or a virus on someone's computer that's targeting the site? Thanks Darren")* Hi Xavier, I can't seem to find this module - where is it located. Regards Darren Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjU3LW9oYW50b20tY3VzdG9tZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 6 months ago [\#47370](#47370) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Ohantom Customers](/forum/2-general-talk-about-hikashop/47257-ohantom-customers#47370 "Hi Nicolas, My site is getting lots of signups from non-existent customers - they have emails like - they are not validating their sign-up but it is annoying. Could this be an error with the system, a virus on the site or a virus on someone's computer that's targeting the site? Thanks Darren")* You can use that captcha plugin for example: [ www.hikashop.com/en/support/documentatio...-with-recaptcha.html](http://www.hikashop.com/en/support/documentation/72-hikashop-integration-with-recaptcha.html) Also, turning on the user account activation in the options of the joomla user manager can help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjU3LW9oYW50b20tY3VzdG9tZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[wonderwilson](/forum/user/3904-wonderwilson "View wonderwilson's Profile")** - [![wonderwilson's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3904-wonderwilson "View wonderwilson's Profile") Topic Author - [ Offline](/forum/user/3904-wonderwilson) Less More - Posts: 88 - Thank you received: 0 - - 14 years 6 months ago [\#47525](#47525) by [wonderwilson](/forum/user/3904-wonderwilson "View wonderwilson's Profile") Replied by *[wonderwilson](/forum/user/3904-wonderwilson "View wonderwilson's Profile")* on topic *[Re: Ohantom Customers](/forum/2-general-talk-about-hikashop/47257-ohantom-customers#47525 "Hi Nicolas, My site is getting lots of signups from non-existent customers - they have emails like - they are not validating their sign-up but it is annoying. Could this be an error with the system, a virus on the site or a virus on someone's computer that's targeting the site? Thanks Darren")* Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjU3LW9oYW50b20tY3VzdG9tZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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