[Skip to main content](#vessel-content) # PayPal Pro Expiration Date Missing Year ## - **[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")** - [![tsmith's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4036-tsmith "View tsmith's Profile") Topic Author - [ Offline](/forum/user/4036-tsmith) Less More - Posts: 13 - Thank you received: 0 - - 14 years 6 months ago - 14 years 6 months ago [\#47290](#47290) by [tsmith](/forum/user/4036-tsmith "View tsmith's Profile") *[PayPal Pro Expiration Date Missing Year](/forum/2-general-talk-about-hikashop/47290-paypal-pro-expiration-date-missing-year#47290 "Hello, I have my PayPal Pro payment method set up. Prior to the update, the input for expiration showed up normally. However, now there is no input space for year under Expiration date. See here: cl.ly/2Z352W1Z1i0r2o1y1s3V How do I get this back so I can process these payments? Joomla Version: 2.5.4 HikaShop Version: 1.5.7 Thank you!")* was created by *[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")* Hello, I have my PayPal Pro payment method set up. Prior to the update, the input for expiration showed up normally. However, now there is no input space for year under Expiration date. See here: [ cl.ly/2Z352W1Z1i0r2o1y1s3V](http://cl.ly/2Z352W1Z1i0r2o1y1s3V) How do I get this back so I can process these payments? Joomla Version: 2.5.4 HikaShop Version: 1.5.7 Thank you! Last edit: 14 years 6 months ago by [tsmith](/forum/user/4036-tsmith "View tsmith's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjkwLXBheXBhbC1wcm8tZXhwaXJhdGlvbi1kYXRlLW1pc3NpbmcteWVhcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 6 months ago [\#47613](#47613) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: PayPal Pro Expiration Date Missing Year](/forum/2-general-talk-about-hikashop/47290-paypal-pro-expiration-date-missing-year#47613 "Hello, I have my PayPal Pro payment method set up. Prior to the update, the input for expiration showed up normally. However, now there is no input space for year under Expiration date. See here: cl.ly/2Z352W1Z1i0r2o1y1s3V How do I get this back so I can process these payments? Joomla Version: 2.5.4 HikaShop Version: 1.5.7 Thank you!")* That's really strange as other users don't have that problem. Could you give a link to your website so that we can see that ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjkwLXBheXBhbC1wcm8tZXhwaXJhdGlvbi1kYXRlLW1pc3NpbmcteWVhcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")** - [![tsmith's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4036-tsmith "View tsmith's Profile") Topic Author - [ Offline](/forum/user/4036-tsmith) Less More - Posts: 13 - Thank you received: 0 - - 14 years 6 months ago [\#47634](#47634) by [tsmith](/forum/user/4036-tsmith "View tsmith's Profile") Replied by *[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")* on topic *[Re: PayPal Pro Expiration Date Missing Year](/forum/2-general-talk-about-hikashop/47290-paypal-pro-expiration-date-missing-year#47634 "Hello, I have my PayPal Pro payment method set up. Prior to the update, the input for expiration showed up normally. However, now there is no input space for year under Expiration date. See here: cl.ly/2Z352W1Z1i0r2o1y1s3V How do I get this back so I can process these payments? Joomla Version: 2.5.4 HikaShop Version: 1.5.7 Thank you!")* Sure, but you'll have to add an item to cart and login to see the information. Here is the link to an item you can add: [ celabs.net/buy/hardware/hdmi-for-av/prod...stribution-amplifier](http://celabs.net/buy/hardware/hdmi-for-av/product/show/7-ha4-3-1-x-4-hdmi-a-v-distribution-amplifier) I've also made a temporary login for you: username: guest pw: password Once you're in, click on the payment option, and it should toggle down. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjkwLXBheXBhbC1wcm8tZXhwaXJhdGlvbi1kYXRlLW1pc3NpbmcteWVhcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 6 months ago [\#47802](#47802) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: PayPal Pro Expiration Date Missing Year](/forum/2-general-talk-about-hikashop/47290-paypal-pro-expiration-date-missing-year#47802 "Hello, I have my PayPal Pro payment method set up. Prior to the update, the input for expiration showed up normally. However, now there is no input space for year under Expiration date. See here: cl.ly/2Z352W1Z1i0r2o1y1s3V How do I get this back so I can process these payments? Joomla Version: 2.5.4 HikaShop Version: 1.5.7 Thank you!")* The HTML of the input box is not valid on your website. That's why it's not displaying properly. You must have changed it in the file "ccinfo" of the view "checkout" via the menu Display->Views. You should remove the customization you made and it should them work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjkwLXBheXBhbC1wcm8tZXhwaXJhdGlvbi1kYXRlLW1pc3NpbmcteWVhcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")** - [![tsmith's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4036-tsmith "View tsmith's Profile") Topic Author - [ Offline](/forum/user/4036-tsmith) Less More - Posts: 13 - Thank you received: 0 - - 14 years 6 months ago - 14 years 6 months ago [\#47869](#47869) by [tsmith](/forum/user/4036-tsmith "View tsmith's Profile") Replied by *[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")* on topic *[Re: PayPal Pro Expiration Date Missing Year](/forum/2-general-talk-about-hikashop/47290-paypal-pro-expiration-date-missing-year#47869 "Hello, I have my PayPal Pro payment method set up. Prior to the update, the input for expiration showed up normally. However, now there is no input space for year under Expiration date. See here: cl.ly/2Z352W1Z1i0r2o1y1s3V How do I get this back so I can process these payments? Joomla Version: 2.5.4 HikaShop Version: 1.5.7 Thank you!")* I have not customized that specific file; however, I tried as you've instructed and replaced it with the original file. This did not change it. These are the files I replaced: • components/com_hikashop/views/checkout/tmpl/ccinfo.php • components/com_hikashop/views/checkout/tmpl/ccinfo.xml I've attached them here so you can confirm them. What else could it be? Last edit: 14 years 6 months ago by [tsmith](/forum/user/4036-tsmith "View tsmith's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjkwLXBheXBhbC1wcm8tZXhwaXJhdGlvbi1kYXRlLW1pc3NpbmcteWVhcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 6 months ago [\#47870](#47870) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: PayPal Pro Expiration Date Missing Year](/forum/2-general-talk-about-hikashop/47290-paypal-pro-expiration-date-missing-year#47870 "Hello, I have my PayPal Pro payment method set up. Prior to the update, the input for expiration showed up normally. However, now there is no input space for year under Expiration date. See here: cl.ly/2Z352W1Z1i0r2o1y1s3V How do I get this back so I can process these payments? Joomla Version: 2.5.4 HikaShop Version: 1.5.7 Thank you!")* PHP files cannot be upload via the forum (for security reasons). Please zip it. Maybe you have a plugin parsing the HTML of your pages and messing with that particular HTML. You could try to enable/disable the system plugins one by one to try to locate the problem. It might also come from your template so you should try to switch your template and test with another one. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjkwLXBheXBhbC1wcm8tZXhwaXJhdGlvbi1kYXRlLW1pc3NpbmcteWVhcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")** - [![tsmith's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4036-tsmith "View tsmith's Profile") Topic Author - [ Offline](/forum/user/4036-tsmith) Less More - Posts: 13 - Thank you received: 0 - - 14 years 6 months ago [\#47875](#47875) by [tsmith](/forum/user/4036-tsmith "View tsmith's Profile") Replied by *[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")* on topic *[Re: PayPal Pro Expiration Date Missing Year](/forum/2-general-talk-about-hikashop/47290-paypal-pro-expiration-date-missing-year#47875 "Hello, I have my PayPal Pro payment method set up. Prior to the update, the input for expiration showed up normally. However, now there is no input space for year under Expiration date. See here: cl.ly/2Z352W1Z1i0r2o1y1s3V How do I get this back so I can process these payments? Joomla Version: 2.5.4 HikaShop Version: 1.5.7 Thank you!")* I am attaching the zip file. We have used HikaShop successfully on the same template previously. Nothing has changed except updating HikaShop in the past month. *This attachment is hidden for guests. Please log in or register to see it.* Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjkwLXBheXBhbC1wcm8tZXhwaXJhdGlvbi1kYXRlLW1pc3NpbmcteWVhcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 6 months ago [\#47877](#47877) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: PayPal Pro Expiration Date Missing Year](/forum/2-general-talk-about-hikashop/47290-paypal-pro-expiration-date-missing-year#47877 "Hello, I have my PayPal Pro payment method set up. Prior to the update, the input for expiration showed up normally. However, now there is no input space for year under Expiration date. See here: cl.ly/2Z352W1Z1i0r2o1y1s3V How do I get this back so I can process these payments? Joomla Version: 2.5.4 HikaShop Version: 1.5.7 Thank you!")* The file is fine. Did you check in your templates/YOUR TEMPLATE/html/com_hikashop/checkout/ folder for a potential override of that view file? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjkwLXBheXBhbC1wcm8tZXhwaXJhdGlvbi1kYXRlLW1pc3NpbmcteWVhcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")** - [![tsmith's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4036-tsmith "View tsmith's Profile") Topic Author - [ Offline](/forum/user/4036-tsmith) Less More - Posts: 13 - Thank you received: 0 - - 14 years 6 months ago [\#47878](#47878) by [tsmith](/forum/user/4036-tsmith "View tsmith's Profile") Replied by *[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")* on topic *[Re: PayPal Pro Expiration Date Missing Year](/forum/2-general-talk-about-hikashop/47290-paypal-pro-expiration-date-missing-year#47878 "Hello, I have my PayPal Pro payment method set up. Prior to the update, the input for expiration showed up normally. However, now there is no input space for year under Expiration date. See here: cl.ly/2Z352W1Z1i0r2o1y1s3V How do I get this back so I can process these payments? Joomla Version: 2.5.4 HikaShop Version: 1.5.7 Thank you!")* These are the files in that folder. I'm not sure about them overriding that view file. *This attachment is hidden for guests. Please log in or register to see it.* Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjkwLXBheXBhbC1wcm8tZXhwaXJhdGlvbi1kYXRlLW1pc3NpbmcteWVhcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 6 months ago [\#47960](#47960) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: PayPal Pro Expiration Date Missing Year](/forum/2-general-talk-about-hikashop/47290-paypal-pro-expiration-date-missing-year#47960 "Hello, I have my PayPal Pro payment method set up. Prior to the update, the input for expiration showed up normally. However, now there is no input space for year under Expiration date. See here: cl.ly/2Z352W1Z1i0r2o1y1s3V How do I get this back so I can process these payments? Joomla Version: 2.5.4 HikaShop Version: 1.5.7 Thank you!")* That's it. Delete the "payment.php" file in that templates/YOUR TEMPLATE/html/com_hikashop/checkout/ folder and it should hopefully work. The following user(s) said Thank You: [tsmith](/forum/user/4036-tsmith "View tsmith's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjkwLXBheXBhbC1wcm8tZXhwaXJhdGlvbi1kYXRlLW1pc3NpbmcteWVhcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")** - [![tsmith's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4036-tsmith "View tsmith's Profile") Topic Author - [ Offline](/forum/user/4036-tsmith) Less More - Posts: 13 - Thank you received: 0 - - 14 years 6 months ago [\#48008](#48008) by [tsmith](/forum/user/4036-tsmith "View tsmith's Profile") Replied by *[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")* on topic *[Re: PayPal Pro Expiration Date Missing Year](/forum/2-general-talk-about-hikashop/47290-paypal-pro-expiration-date-missing-year#48008 "Hello, I have my PayPal Pro payment method set up. Prior to the update, the input for expiration showed up normally. However, now there is no input space for year under Expiration date. See here: cl.ly/2Z352W1Z1i0r2o1y1s3V How do I get this back so I can process these payments? Joomla Version: 2.5.4 HikaShop Version: 1.5.7 Thank you!")* That did the trick. Thank you so much for your patience and help! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3MjkwLXBheXBhbC1wcm8tZXhwaXJhdGlvbi1kYXRlLW1pc3NpbmcteWVhcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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