[Skip to main content](#vessel-content) # Some critical questions here!!! ## - **[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")** - [![kyproulis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6719-kyproulis "View kyproulis's Profile") Topic Author - [ Offline](/forum/user/6719-kyproulis) Less More - Posts: 33 - Thank you received: 0 - - 14 years 6 months ago [\#49441](#49441) by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile") Replied by *[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#49441 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* Hello, I've configured my corn task based on the link below: [ www.hikashop.com/en/support/documentatio...ashop-cron-task.html](http://www.hikashop.com/en/support/documentatio...ashop-cron-task.html) when i proceed with the checkout option and come back later the product is still missing form the shopping cart... am i doing something wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 6 months ago [\#49610](#49610) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#49610 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* Hi, Is your cron task working ? Please check that as explained here: [ www.hikashop.com/en/support/documentatio...cron-task.html#check](http://www.hikashop.com/en/support/documentation/55-hikashop-cron-task.html#check) If that's not the case, please correct it. If it works, then, make sure that the order auto cancel plugin is configured and published. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")** - [![kyproulis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6719-kyproulis "View kyproulis's Profile") Topic Author - [ Offline](/forum/user/6719-kyproulis) Less More - Posts: 33 - Thank you received: 0 - - 14 years 6 months ago - 14 years 6 months ago [\#49631](#49631) by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile") Replied by *[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#49631 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* Hi, Ok well this is what i get when i click on "Create/Edit your Cron task" Also the message i get when i press on the cron url...is the following: "Could not instantiate mail function." Any idea why this is happening? i mean do i have to edit some things? I am also using the SEF translate on the site... is that affecting something? The order auto cancel plugin is enabled... Last edit: 14 years 6 months ago by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 6 months ago [\#49633](#49633) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#49633 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* The cron task service that we provide is a service where our servers send a request to your server periodically in order to launch processes like the order cancellation. Your server and network is not configured to receive requests from the Internet. So our servers cannot contact yours (it should not be "localhost" for it to work). So it's normal that it doesn't work. Once your website will be online it will work after you configure again your cron task. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")** - [![kyproulis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6719-kyproulis "View kyproulis's Profile") Topic Author - [ Offline](/forum/user/6719-kyproulis) Less More - Posts: 33 - Thank you received: 0 - - 14 years 6 months ago [\#49792](#49792) by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile") Replied by *[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#49792 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* ok i see... well do you know an easy way to upload the joomla site from a local server environment so i can test it out? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 6 months ago [\#49903](#49903) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#49903 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* You can use akeeba backup to create a backup from your website and then restore the backup on another server. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")** - [![kyproulis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6719-kyproulis "View kyproulis's Profile") Topic Author - [ Offline](/forum/user/6719-kyproulis) Less More - Posts: 33 - Thank you received: 0 - - 14 years 5 months ago [\#50455](#50455) by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile") Replied by *[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#50455 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* Hello, Ok i managed to put the site up on a live server... [ www.kyproszandis.com/dev/index.php](http://www.kyproszandis.com/dev/index.php) Is it possible to get some help on this? I mean i tried to test the cron it seems that it does not work I am creating an account, go in, select a piece put my info addrees etc... and then try to pay with Paypal... when the screen is on the Paypal page i cancel everything and when i go back the item says its out of stock. I had to place it back in again manually through the administrator page... Can you test it out pls? Thanks for all the help thus far. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#50523](#50523) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#50523 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* Hi, As I said, please configure again the cron task on your website by following the documentation here: [ www.hikashop.com/en/support/documentatio...ashop-cron-task.html](http://www.hikashop.com/en/support/documentation/55-hikashop-cron-task.html) I checked on our end and your website is not registered for the cron task service which means that it wasn't configured properly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")** - [![kyproulis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6719-kyproulis "View kyproulis's Profile") Topic Author - [ Offline](/forum/user/6719-kyproulis) Less More - Posts: 33 - Thank you received: 0 - - 14 years 5 months ago - 14 years 5 months ago [\#50546](#50546) by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile") Replied by *[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#50546 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* Well i 've triggered the cron task and its still doing that. When the screen is on the Paypal page & i cancel everything when i go back the item says its out of stock. I had to place it back in again manually through the administrator page... Also when i am creating a new buyer's profile: 1) the information is a bit squeezed... 2) on the checkout it gives me the option to choose between addresses of two separate users... why does it do that? Please this is crucial as i need to have this live by next week if possible. Last edit: 14 years 5 months ago by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#50596](#50596) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#50596 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* Great, now the cron task is configured correctly on your website. Next step is to publish the auto cancel plugin and configure it with a small frequency like 30 minutes. Every 30 minutes, it will cancel the created orders which are confirmed. If, after 1h you don't see that happening, please trouble shoot your cron task as explained at the bottom of the documentation page I gave you and let me know the details. 1. I don't see the information being squeezed. It seems that you found the answer yourself. 2. It's not addresses from two separate users. It's two addresses of the current user. If for example you create a new user, it will only have one address, unless you decided to add a second one during the checkout. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")** - [![kyproulis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6719-kyproulis "View kyproulis's Profile") Topic Author - [ Offline](/forum/user/6719-kyproulis) Less More - Posts: 33 - Thank you received: 0 - - 14 years 5 months ago - 14 years 5 months ago [\#50611](#50611) by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile") Replied by *[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#50611 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* The Hikashop Orders Automatic Cancel Plugin was enabled and i've put 30 mins on the Period... is that what you are talking about? Well as you can see from the pdf: 1) On the first image the information of the product is out of placement... as if there is a column on the right and they are pushed to the left... Can i do something for the right column? This only happens when a user is logged in... 2) On the second screen i got in using two different users... don't know why it gave me 2 different addresses one is called testing and the other volunteer ... 3) On the third screen is the order # i got on my e-mail which turns me back on the site... is it possible to fix the name of the product in order not to appear twice? And can i name the orders the way i want to or is it only automatically? Thanks. Last edit: 14 years 5 months ago by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#50686](#50686) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#50686 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* 0. Yes. 1. That must come from your template which displays the right area even though there is nothing in it, not HikaShop. 2. Please explain step by step what to do, in order to reproduce the problem with new users. 3. The product name is only displayed once. The other is the product code. If you want to hide it, you can just add that CSS code on your website: .hikashop_order_product_code{display:none;} You can change the order number format via the corresponding option of the configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")** - [![kyproulis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6719-kyproulis "View kyproulis's Profile") Topic Author - [ Offline](/forum/user/6719-kyproulis) Less More - Posts: 33 - Thank you received: 0 - - 14 years 5 months ago - 14 years 5 months ago [\#50705](#50705) by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile") Replied by *[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#50705 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* Hello, 1. So it must be something from the specific template's css? I changed the width value from the display>Front-end CSS file but it pushes everything towards the center wehen no one is looged in... .hikashop_cart_product_name_value{ width:50%; } 2. I just signed in, chose a product and then signed in again as a different user and there i had 2 different addresses... 3. Ok this is solved... Thanks. Last edit: 14 years 5 months ago by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#50778](#50778) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#50778 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* Hi, 1. I don't think that it's a CSS problem in the template but more of a php problem in the index.php file of the template. 2. I cannot reproduce the problem on your website. It's all working great for me. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")** - [![kyproulis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6719-kyproulis "View kyproulis's Profile") Topic Author - [ Offline](/forum/user/6719-kyproulis) Less More - Posts: 33 - Thank you received: 0 - - 14 years 5 months ago - 14 years 5 months ago [\#50781](#50781) by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile") Replied by *[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#50781 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* Hello, 1. Ok any idea what it might be? Attached i have the index.php of the template... Last edit: 14 years 5 months ago by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#50856](#50856) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#50856 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* Try to add that CSS: .rt-container .rt-grid-9 { width: 100% !important; } Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")** - [![kyproulis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6719-kyproulis "View kyproulis's Profile") Topic Author - [ Offline](/forum/user/6719-kyproulis) Less More - Posts: 33 - Thank you received: 0 - - 14 years 5 months ago [\#50863](#50863) by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile") Replied by *[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#50863 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* Where should i add this line of code? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#50865](#50865) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#50865 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* In the front end CSS file via the Display tab of the configuration of HikaShop will be fine. The following user(s) said Thank You: [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")** - [![kyproulis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6719-kyproulis "View kyproulis's Profile") Topic Author - [ Offline](/forum/user/6719-kyproulis) Less More - Posts: 33 - Thank you received: 0 - - 14 years 5 months ago - 14 years 5 months ago [\#50986](#50986) by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile") Replied by *[kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#50986 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* Hi, Ok it works better now but the Hikashop part was a bit off to the right... i've put an absolute value and its ok... Is there a possibility to remove the word "each" from the price tag? Last edit: 14 years 5 months ago by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#51103](#51103) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Some critical questions here!!!](/forum/2-general-talk-about-hikashop/47389-some-critical-questions-here?start=20#51103 "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.")* Yes, any text can be overridden in HikaShop as explained here: [ www.hikashop.com/en/download/languages.html#modify](http://www.hikashop.com/en/download/languages.html#modify) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ3Mzg5LXNvbWUtY3JpdGljYWwtcXVlc3Rpb25zLWhlcmU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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