[Skip to main content](#vessel-content) # checkout issue ## - **[itsupport](/forum/user/4102-itsupport "View itsupport's Profile")** - [![itsupport's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4102-itsupport "View itsupport's Profile") Topic Author - [ Offline](/forum/user/4102-itsupport) Less More - Posts: 6 - Thank you received: 0 - - [](http://www.alt.com.my) - 14 years 6 months ago [\#48091](#48091) by [itsupport](/forum/user/4102-itsupport "View itsupport's Profile") *[checkout issue](/forum/2-general-talk-about-hikashop/48091-checkout-issue#48091 "hi, recently i just add payment method in my shopping cart...unfortunately there are some problems with the checkout progress...when i click next at the last step, it will goes to the payment method...problem is when i click to back button, i can't go back to previous page..can u guys see what is the problem actually... 2nd thing is how can i set email function so that client will get their notification email after they confirm purchasing the product cause at this time, client will get email notification after they click 'next' button and goes to the payment method... hope u guys can help me to solve this thing because im not good enough in programming.. this is the link for u guys to test... medi-life.com.my/ecart/")* was created by *[itsupport](/forum/user/4102-itsupport "View itsupport's Profile")* hi, recently i just add payment method in my shopping cart...unfortunately there are some problems with the checkout progress...when i click next at the last step, it will goes to the payment method...problem is when i click to back button, i can't go back to previous page..can u guys see what is the problem actually... 2nd thing is how can i set email function so that client will get their notification email after they confirm purchasing the product cause at this time, client will get email notification after they click 'next' button and goes to the payment method... hope u guys can help me to solve this thing because im not good enough in programming.. this is the link for u guys to test... [ medi-life.com.my/ecart/](http://medi-life.com.my/ecart/) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ4MDkxLWNoZWNrb3V0LWlzc3VlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 14 years 5 months ago [\#48119](#48119) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: checkout issue](/forum/2-general-talk-about-hikashop/48091-checkout-issue#48119 "hi, recently i just add payment method in my shopping cart...unfortunately there are some problems with the checkout progress...when i click next at the last step, it will goes to the payment method...problem is when i click to back button, i can't go back to previous page..can u guys see what is the problem actually... 2nd thing is how can i set email function so that client will get their notification email after they confirm purchasing the product cause at this time, client will get email notification after they click 'next' button and goes to the payment method... hope u guys can help me to solve this thing because im not good enough in programming.. this is the link for u guys to test... medi-life.com.my/ecart/")* From what I can see, that's because your payment gateway does not offer an option to specify a cancel URL. You should try to change the option "Clean cart when order is" in the Checkout tab of the configuration. For the order created notification email, you can unpublish it via the menu System->Emails in the Business edition. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzQ4MDkxLWNoZWNrb3V0LWlzc3VlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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