[Skip to main content](#vessel-content) # \[SOLVED\] Users Cannot Edit Profile ## - **[MSTACE](/forum/user/7448-mstace "View MSTACE's Profile")** - [![MSTACE's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-07-05.jpeg)](/forum/user/7448-mstace "View MSTACE's Profile") Topic Author - [ Offline](/forum/user/7448-mstace) Less More - Posts: 301 - Thank you received: 11 - - 14 years 5 months ago - 14 years 5 months ago [\#50593](#50593) by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile") *[\[SOLVED\] Users Cannot Edit Profile](/forum/2-general-talk-about-hikashop/50593-solved-users-cannot-edit-profile#50593 "Joomla 2.5.4 HikaShop Business In the front-end User Maintenance, the users CANNOT edit their Profile. Clicking on the EDIT PROFILE button does nothing and goes nowhere.")* was created by *[MSTACE](/forum/user/7448-mstace "View MSTACE's Profile")* Joomla 2.5.4 HikaShop Business In the front-end User Maintenance, the users CANNOT edit their Profile. Clicking on the EDIT PROFILE button does nothing and goes nowhere. Last edit: 14 years 5 months ago by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUwNTkzLXNvbHZlZC11c2Vycy1jYW5ub3QtZWRpdC1wcm9maWxlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 5 months ago [\#50676](#50676) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Users Cannot Edit Profile](/forum/2-general-talk-about-hikashop/50593-solved-users-cannot-edit-profile#50676 "Joomla 2.5.4 HikaShop Business In the front-end User Maintenance, the users CANNOT edit their Profile. Clicking on the EDIT PROFILE button does nothing and goes nowhere.")* Please provide a test account so that we can see that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUwNTkzLXNvbHZlZC11c2Vycy1jYW5ub3QtZWRpdC1wcm9maWxlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[MSTACE](/forum/user/7448-mstace "View MSTACE's Profile")** - [![MSTACE's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-07-05.jpeg)](/forum/user/7448-mstace "View MSTACE's Profile") Topic Author - [ Offline](/forum/user/7448-mstace) Less More - Posts: 301 - Thank you received: 11 - - 14 years 5 months ago - 14 years 5 months ago [\#50679](#50679) by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile") Replied by *[MSTACE](/forum/user/7448-mstace "View MSTACE's Profile")* on topic *[Re: Users Cannot Edit Profile](/forum/2-general-talk-about-hikashop/50593-solved-users-cannot-edit-profile#50679 "Joomla 2.5.4 HikaShop Business In the front-end User Maintenance, the users CANNOT edit their Profile. Clicking on the EDIT PROFILE button does nothing and goes nowhere.")* Here: You can put something in the cart and create a user account. Once you log in I have an Account Maintenance menu above the content. Last edit: 14 years 5 months ago by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUwNTkzLXNvbHZlZC11c2Vycy1jYW5ub3QtZWRpdC1wcm9maWxlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[MSTACE](/forum/user/7448-mstace "View MSTACE's Profile")** - [![MSTACE's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-07-05.jpeg)](/forum/user/7448-mstace "View MSTACE's Profile") Topic Author - [ Offline](/forum/user/7448-mstace) Less More - Posts: 301 - Thank you received: 11 - - 14 years 5 months ago [\#50693](#50693) by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile") Replied by *[MSTACE](/forum/user/7448-mstace "View MSTACE's Profile")* on topic *[Re: Users Cannot Edit Profile](/forum/2-general-talk-about-hikashop/50593-solved-users-cannot-edit-profile#50693 "Joomla 2.5.4 HikaShop Business In the front-end User Maintenance, the users CANNOT edit their Profile. Clicking on the EDIT PROFILE button does nothing and goes nowhere.")* **Found the problem: sh404Sef** Even though sh404Sef is set to ignore HikaShop, it is still causing problems. When sh404Sef is turned off completely, then the Edit Profile section works. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUwNTkzLXNvbHZlZC11c2Vycy1jYW5ub3QtZWRpdC1wcm9maWxlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 5 months ago [\#50751](#50751) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Users Cannot Edit Profile](/forum/2-general-talk-about-hikashop/50593-solved-users-cannot-edit-profile#50751 "Joomla 2.5.4 HikaShop Business In the front-end User Maintenance, the users CANNOT edit their Profile. Clicking on the EDIT PROFILE button does nothing and goes nowhere.")* It's probably because your control panel doesn't have a itemid parameter (the id of the menu) in the URL. That link is a normal joomla link: $url = JRoute::_('index.php?option=com_users&view=profile&layout=edit'.$url_itemid); So it's a problem either with the itemid missing or sh404sef. One solution can be to turn off the "user account" plugin of HikaShop. That will remove the button from that screen and you will still be able to use sh404sef. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUwNTkzLXNvbHZlZC11c2Vycy1jYW5ub3QtZWRpdC1wcm9maWxlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[DoraK](/forum/user/33245-dorak "View DoraK's Profile")** - [![DoraK's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33245-dorak "View DoraK's Profile") - [ Offline](/forum/user/33245-dorak) Less More - Posts: 80 - Thank you received: 1 - - 9 years 7 months ago [\#266341](#266341) by [DoraK](/forum/user/33245-dorak "View DoraK's Profile") Replied by *[DoraK](/forum/user/33245-dorak "View DoraK's Profile")* on topic *[\[SOLVED\] Users Cannot Edit Profile](/forum/2-general-talk-about-hikashop/50593-solved-users-cannot-edit-profile#266341 "Joomla 2.5.4 HikaShop Business In the front-end User Maintenance, the users CANNOT edit their Profile. Clicking on the EDIT PROFILE button does nothing and goes nowhere.")* Hi, I am having the same issue, when the user press the Edit Profile button, nothing happens. I have enabled the joomla SEF and I am not using the sh404Sef extension. If I disable Joomla SEF then the button works, but I need to make it working with the SEF turned on. Any help please? Regards, Dora Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUwNTkzLXNvbHZlZC11c2Vycy1jYW5ub3QtZWRpdC1wcm9maWxlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 7 months ago [\#266345](#266345) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[\[SOLVED\] Users Cannot Edit Profile](/forum/2-general-talk-about-hikashop/50593-solved-users-cannot-edit-profile#266345 "Joomla 2.5.4 HikaShop Business In the front-end User Maintenance, the users CANNOT edit their Profile. Clicking on the EDIT PROFILE button does nothing and goes nowhere.")* Hello, That thread have 4 years old ; please create a new thread and provide the basic information. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUwNTkzLXNvbHZlZC11c2Vycy1jYW5ub3QtZWRpdC1wcm9maWxlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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