[Skip to main content](#vessel-content) # Cart retaining period issue ## - **[lwlbar](/forum/user/7236-lwlbar "View lwlbar's Profile")** - [![lwlbar's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7236-lwlbar "View lwlbar's Profile") Topic Author - [ Offline](/forum/user/7236-lwlbar) Less More - Posts: 84 - Thank you received: 0 - - 14 years 5 months ago [\#50899](#50899) by [lwlbar](/forum/user/7236-lwlbar "View lwlbar's Profile") *[Cart retaining period issue](/forum/2-general-talk-about-hikashop/50899-cart-retaining-period-issue#50899 "Hi, I am having an issue with products remaining in the cart longer than the period set under main --> cart retaining period. I have this set to 10 minutes but it lasts permanently. This order seems to be visible to all users as well eg: the order from pc x in our office gets updated when the usr of pc z makes an order at the same time.... I have the site set to a single page setup with no registration and no login required. kind regards, Luke")* was created by *[lwlbar](/forum/user/7236-lwlbar "View lwlbar's Profile")* Hi, I am having an issue with products remaining in the cart longer than the period set under main --> cart retaining period. I have this set to 10 minutes but it lasts permanently. This order seems to be visible to all users as well eg: the order from pc x in our office gets updated when the usr of pc z makes an order at the same time.... I have the site set to a single page setup with no registration and no login required. kind regards, Luke Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUwODk5LWNhcnQtcmV0YWluaW5nLXBlcmlvZC1pc3N1ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#50993](#50993) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Cart retaining period issue](/forum/2-general-talk-about-hikashop/50899-cart-retaining-period-issue#50993 "Hi, I am having an issue with products remaining in the cart longer than the period set under main --> cart retaining period. I have this set to 10 minutes but it lasts permanently. This order seems to be visible to all users as well eg: the order from pc x in our office gets updated when the usr of pc z makes an order at the same time.... I have the site set to a single page setup with no registration and no login required. kind regards, Luke")* Hi, That can happen when you have some cache activated in your website. You should: Deactivate the cache option of the joomla configuration Disable the system cache plugin of joomla via the plugins manager Turn off the cache option of your template via the templates manager if such option is available in your template Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUwODk5LWNhcnQtcmV0YWluaW5nLXBlcmlvZC1pc3N1ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.059 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)