[Skip to main content](#vessel-content) # Creating Order-number fails ## - **[Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile")** - [![Micke_skane's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7228-micke-skane "View Micke_skane's Profile") Topic Author - [ Offline](/forum/user/7228-micke-skane) Less More - Posts: 56 - Thank you received: 0 - - 14 years 5 months ago - 14 years 5 months ago [\#51263](#51263) by [Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile") *[Creating Order-number fails](/forum/2-general-talk-about-hikashop/51263-creating-order-number-fails#51263 "Hi, I´m trying to set the format of ordernumber under Global Settings with the code {id size="5"}. After I saved the changes it displays {id size="5"}"! How can that be? Micke")* was created by *[Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile")* Hi, I´m trying to set the format of ordernumber under Global Settings with the code {id size="5"}. After I saved the changes it displays {id size="5"}"! How can that be? Micke Last edit: 14 years 5 months ago by [Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUxMjYzLWNyZWF0aW5nLW9yZGVyLW51bWJlci1mYWlscz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#51354](#51354) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Creating Order-number fails](/forum/2-general-talk-about-hikashop/51263-creating-order-number-fails#51354 "Hi, I´m trying to set the format of ordernumber under Global Settings with the code {id size="5"}. After I saved the changes it displays {id size="5"}"! How can that be? Micke")* We cannot reproduce the problem on our end. Could you provide a back end access to your website via our contact form so that we ca look at that ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUxMjYzLWNyZWF0aW5nLW9yZGVyLW51bWJlci1mYWlscz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile")** - [![Micke_skane's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7228-micke-skane "View Micke_skane's Profile") Topic Author - [ Offline](/forum/user/7228-micke-skane) Less More - Posts: 56 - Thank you received: 0 - - 14 years 5 months ago [\#51400](#51400) by [Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile") Replied by *[Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile")* on topic *[Re: Creating Order-number fails](/forum/2-general-talk-about-hikashop/51263-creating-order-number-fails#51400 "Hi, I´m trying to set the format of ordernumber under Global Settings with the code {id size="5"}. After I saved the changes it displays {id size="5"}"! How can that be? Micke")* Do you mean under Support -> Contact Us? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUxMjYzLWNyZWF0aW5nLW9yZGVyLW51bWJlci1mYWlscz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 14 years 5 months ago [\#51465](#51465) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: Creating Order-number fails](/forum/2-general-talk-about-hikashop/51263-creating-order-number-fails#51465 "Hi, I´m trying to set the format of ordernumber under Global Settings with the code {id size="5"}. After I saved the changes it displays {id size="5"}"! How can that be? Micke")* Yes, you can use this form. The following user(s) said Thank You: [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUxMjYzLWNyZWF0aW5nLW9yZGVyLW51bWJlci1mYWlscz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile")** - [![Micke_skane's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7228-micke-skane "View Micke_skane's Profile") Topic Author - [ Offline](/forum/user/7228-micke-skane) Less More - Posts: 56 - Thank you received: 0 - - 14 years 5 months ago [\#52478](#52478) by [Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile") Replied by *[Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile")* on topic *[Re: Creating Order-number fails](/forum/2-general-talk-about-hikashop/51263-creating-order-number-fails#52478 "Hi, I´m trying to set the format of ordernumber under Global Settings with the code {id size="5"}. After I saved the changes it displays {id size="5"}"! How can that be? Micke")* Hey, I´ve sent a mail by the contact form with info to access the backend but I haven´t heard anything new about my problem. Did you recive the information/mail? Micke Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUxMjYzLWNyZWF0aW5nLW9yZGVyLW51bWJlci1mYWlscz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#52543](#52543) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Creating Order-number fails](/forum/2-general-talk-about-hikashop/51263-creating-order-number-fails#52543 "Hi, I´m trying to set the format of ordernumber under Global Settings with the code {id size="5"}. After I saved the changes it displays {id size="5"}"! How can that be? Micke")* Hi, Sure, we received your message and replied to you on the same day. The message must have gone to your spam box. Anyway, if you download again the installation package on our website and update your HikaShop with it, the problem should not happen anymore. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUxMjYzLWNyZWF0aW5nLW9yZGVyLW51bWJlci1mYWlscz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile")** - [![Micke_skane's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7228-micke-skane "View Micke_skane's Profile") Topic Author - [ Offline](/forum/user/7228-micke-skane) Less More - Posts: 56 - Thank you received: 0 - - 14 years 5 months ago - 14 years 5 months ago [\#52595](#52595) by [Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile") Replied by *[Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile")* on topic *[Re: Creating Order-number fails](/forum/2-general-talk-about-hikashop/51263-creating-order-number-fails#52595 "Hi, I´m trying to set the format of ordernumber under Global Settings with the code {id size="5"}. After I saved the changes it displays {id size="5"}"! How can that be? Micke")* Hi, Edit: About Update-issue: Solved! But It still not working whit the order number format! Se attached image! /Micke - [ ![order_number_format_latest_stabil_version.gif](/forum/attachment/4110) ](/forum/attachment/4110 "...il_version.gif") [ ](/forum/attachment/4110?download=1 "...il_version.gif") Last edit: 14 years 5 months ago by [Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUxMjYzLWNyZWF0aW5nLW9yZGVyLW51bWJlci1mYWlscz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#52648](#52648) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Creating Order-number fails](/forum/2-general-talk-about-hikashop/51263-creating-order-number-fails#52648 "Hi, I´m trying to set the format of ordernumber under Global Settings with the code {id size="5"}. After I saved the changes it displays {id size="5"}"! How can that be? Micke")* It's a display issue only now (something on your website is modifying it when the value is displayed on the page) but the new order numbers should be correct. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUxMjYzLWNyZWF0aW5nLW9yZGVyLW51bWJlci1mYWlscz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.063 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)