[Skip to main content](#vessel-content) # Checkout configuration change made multiple change ## - **[Dayve](/forum/user/4971-dayve "View Dayve's Profile")** - [![Dayve's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4971-dayve "View Dayve's Profile") Topic Author - [ Offline](/forum/user/4971-dayve) Less More - Posts: 14 - Thank you received: 0 - - 14 years 5 months ago [\#51491](#51491) by [Dayve](/forum/user/4971-dayve "View Dayve's Profile") *[Checkout configuration change made multiple change](/forum/2-general-talk-about-hikashop/51491-checkout-configuration-change-made-multiple-change#51491 "I got a complaint that the checkout process was "Not User Friendly". So, I started reading and changed out of the Advanced Checkout Workflow. I've tried putting everything back, but it is still all messed up. I lost my custom category displays (still in backend, just doesn't show) I get 2 "The Cart is Empty" errors on all category pages. Goes down to 1 error when in checkout.html I lost my domain name in links, reverts to subdomain of hosting company. Adds sales tax at all times. Thanks for your help")* was created by *[Dayve](/forum/user/4971-dayve "View Dayve's Profile")* I got a complaint that the checkout process was "Not User Friendly". So, I started reading and changed out of the Advanced Checkout Workflow. I've tried putting everything back, but it is still all messed up. I lost my custom category displays (still in backend, just doesn't show) I get 2 "The Cart is Empty" errors on all category pages. Goes down to 1 error when in checkout.html I lost my domain name in links, reverts to subdomain of hosting company. Adds sales tax at all times. Thanks for your help - [ ![checkout_page.jpg](/forum/attachment/3975) ](/forum/attachment/3975 "checkout_page.jpg") [ ](/forum/attachment/3975?download=1 "checkout_page.jpg") - [ ![checkout_config.jpg](/forum/attachment/3976) ](/forum/attachment/3976 "...out_config.jpg") [ ](/forum/attachment/3976?download=1 "...out_config.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUxNDkxLWNoZWNrb3V0LWNvbmZpZ3VyYXRpb24tY2hhbmdlLW1hZGUtbXVsdGlwbGUtY2hhbmdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Dayve](/forum/user/4971-dayve "View Dayve's Profile")** - [![Dayve's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4971-dayve "View Dayve's Profile") Topic Author - [ Offline](/forum/user/4971-dayve) Less More - Posts: 14 - Thank you received: 0 - - 14 years 5 months ago [\#51493](#51493) by [Dayve](/forum/user/4971-dayve "View Dayve's Profile") Replied by *[Dayve](/forum/user/4971-dayve "View Dayve's Profile")* on topic *[Re: Checkout configuration change (Update)](/forum/2-general-talk-about-hikashop/51491-checkout-configuration-change-made-multiple-change#51493 "I got a complaint that the checkout process was "Not User Friendly". So, I started reading and changed out of the Advanced Checkout Workflow. I've tried putting everything back, but it is still all messed up. I lost my custom category displays (still in backend, just doesn't show) I get 2 "The Cart is Empty" errors on all category pages. Goes down to 1 error when in checkout.html I lost my domain name in links, reverts to subdomain of hosting company. Adds sales tax at all times. Thanks for your help")* Looks like I was impatient. Custom layouts came back Empty cart errors stopped correct domain now. But, still error with tax. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUxNDkxLWNoZWNrb3V0LWNvbmZpZ3VyYXRpb24tY2hhbmdlLW1hZGUtbXVsdGlwbGUtY2hhbmdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 5 months ago [\#51565](#51565) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout configuration change (Update)](/forum/2-general-talk-about-hikashop/51491-checkout-configuration-change-made-multiple-change#51565 "I got a complaint that the checkout process was "Not User Friendly". So, I started reading and changed out of the Advanced Checkout Workflow. I've tried putting everything back, but it is still all messed up. I lost my custom category displays (still in backend, just doesn't show) I get 2 "The Cart is Empty" errors on all category pages. Goes down to 1 error when in checkout.html I lost my domain name in links, reverts to subdomain of hosting company. Adds sales tax at all times. Thanks for your help")* Regarding your problem with taxes, please do a screenshot of your tax rules configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUxNDkxLWNoZWNrb3V0LWNvbmZpZ3VyYXRpb24tY2hhbmdlLW1hZGUtbXVsdGlwbGUtY2hhbmdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Dayve](/forum/user/4971-dayve "View Dayve's Profile")** - [![Dayve's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4971-dayve "View Dayve's Profile") Topic Author - [ Offline](/forum/user/4971-dayve) Less More - Posts: 14 - Thank you received: 0 - - 14 years 5 months ago [\#51986](#51986) by [Dayve](/forum/user/4971-dayve "View Dayve's Profile") Replied by *[Dayve](/forum/user/4971-dayve "View Dayve's Profile")* on topic *[Re: Checkout configuration change made multiple change](/forum/2-general-talk-about-hikashop/51491-checkout-configuration-change-made-multiple-change#51986 "I got a complaint that the checkout process was "Not User Friendly". So, I started reading and changed out of the Advanced Checkout Workflow. I've tried putting everything back, but it is still all messed up. I lost my custom category displays (still in backend, just doesn't show) I get 2 "The Cart is Empty" errors on all category pages. Goes down to 1 error when in checkout.html I lost my domain name in links, reverts to subdomain of hosting company. Adds sales tax at all times. Thanks for your help")* Here are all the screenshots. Thanks for your help. I have noticed that the tax seems to show only when not logged in. (Default?) If not logged in, the shopping cart seems to ignore any items beyond #1. It will only show 1 item in cart. This is the same in FireFox, I.E, and Chrome In Chrome - the connection to view the shopping cart will not connect. Screenshot attached. Thank you again. - [ ![chrome_error.jpg](/forum/attachment/4040) ](/forum/attachment/4040 "chrome_error.jpg") [ ](/forum/attachment/4040?download=1 "chrome_error.jpg") - [ ![Default_tax_category.jpg](/forum/attachment/4041) ](/forum/attachment/4041 "...x_category.jpg") [ ](/forum/attachment/4041?download=1 "...x_category.jpg") - [ ![zone_screenshot.jpg](/forum/attachment/4042) ](/forum/attachment/4042 "...screenshot.jpg") [ ](/forum/attachment/4042?download=1 "...screenshot.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUxNDkxLWNoZWNrb3V0LWNvbmZpZ3VyYXRpb24tY2hhbmdlLW1hZGUtbXVsdGlwbGUtY2hhbmdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 5 months ago [\#52033](#52033) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout configuration change made multiple change](/forum/2-general-talk-about-hikashop/51491-checkout-configuration-change-made-multiple-change#52033 "I got a complaint that the checkout process was "Not User Friendly". So, I started reading and changed out of the Advanced Checkout Workflow. I've tried putting everything back, but it is still all messed up. I lost my custom category displays (still in backend, just doesn't show) I get 2 "The Cart is Empty" errors on all category pages. Goes down to 1 error when in checkout.html I lost my domain name in links, reverts to subdomain of hosting company. Adds sales tax at all times. Thanks for your help")* Please do a screenshot of your tax rules configuration. You can find that page via the menu System->Taxation. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUxNDkxLWNoZWNrb3V0LWNvbmZpZ3VyYXRpb24tY2hhbmdlLW1hZGUtbXVsdGlwbGUtY2hhbmdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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