[Skip to main content](#vessel-content) # Product description cut off. ## - **[londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile")** - [![londonstudio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7590-londonstudio "View londonstudio's Profile") Topic Author - [ Offline](/forum/user/7590-londonstudio) Less More - Posts: 64 - Thank you received: 1 - - 14 years 5 months ago [\#52090](#52090) by [londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile") *[Product description cut off.](/forum/2-general-talk-about-hikashop/52090-product-description-cut-off#52090 "My products have one product option. This option has a description to better explain the product option. This description on the front end displays as a "i" However when the user mouse hovers over the "i" in the front end half the description gets cut off. Does anyone know how to fix this?")* was created by *[londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile")* My products have one product option. This option has a description to better explain the product option. This description on the front end displays as a "i" However when the user mouse hovers over the "i" in the front end half the description gets cut off. Does anyone know how to fix this? - [ ![Untitled_2012-05-31.jpg](/forum/attachment/4052) ](/forum/attachment/4052 "...2012-05-31.jpg") [ ](/forum/attachment/4052?download=1 "...2012-05-31.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyMDkwLXByb2R1Y3QtZGVzY3JpcHRpb24tY3V0LW9mZj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 5 months ago [\#52173](#52173) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product description cut off.](/forum/2-general-talk-about-hikashop/52090-product-description-cut-off#52173 "My products have one product option. This option has a description to better explain the product option. This description on the front end displays as a "i" However when the user mouse hovers over the "i" in the front end half the description gets cut off. Does anyone know how to fix this?")* No HTML is allowed in the tooltips. Please check that you're not using a lot of HTML in the description. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyMDkwLXByb2R1Y3QtZGVzY3JpcHRpb24tY3V0LW9mZj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile")** - [![londonstudio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7590-londonstudio "View londonstudio's Profile") Topic Author - [ Offline](/forum/user/7590-londonstudio) Less More - Posts: 64 - Thank you received: 1 - - 14 years 5 months ago [\#52206](#52206) by [londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile") Replied by *[londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile")* on topic *[Re: Product description cut off.](/forum/2-general-talk-about-hikashop/52090-product-description-cut-off#52206 "My products have one product option. This option has a description to better explain the product option. This description on the front end displays as a "i" However when the user mouse hovers over the "i" in the front end half the description gets cut off. Does anyone know how to fix this?")* I am not using any HTML in the description, Just an line of text styled in the default "paragraph" style. Could HTML be coming from my joomla template. If so how do I override my template so the text is plain? so it will display correctly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyMDkwLXByb2R1Y3QtZGVzY3JpcHRpb24tY3V0LW9mZj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 5 months ago [\#52290](#52290) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product description cut off.](/forum/2-general-talk-about-hikashop/52090-product-description-cut-off#52290 "My products have one product option. This option has a description to better explain the product option. This description on the front end displays as a "i" However when the user mouse hovers over the "i" in the front end half the description gets cut off. Does anyone know how to fix this?")* Could you give a link to that page and the exact HTML code that you set in the description ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyMDkwLXByb2R1Y3QtZGVzY3JpcHRpb24tY3V0LW9mZj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile")** - [![londonstudio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7590-londonstudio "View londonstudio's Profile") Topic Author - [ Offline](/forum/user/7590-londonstudio) Less More - Posts: 64 - Thank you received: 1 - - 14 years 5 months ago [\#52320](#52320) by [londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile") Replied by *[londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile")* on topic *[Re: Product description cut off.](/forum/2-general-talk-about-hikashop/52090-product-description-cut-off#52320 "My products have one product option. This option has a description to better explain the product option. This description on the front end displays as a "i" However when the user mouse hovers over the "i" in the front end half the description gets cut off. Does anyone know how to fix this?")* Here is a link to my products page. There is only one option and this same option is applied to all products. [ www.londonstudio.co.nz/index.php/the-sho...oyalty-card-design-2](http://www.londonstudio.co.nz/index.php/the-shop/product/9-cafe-loyalty-card-design-2) I have tried formatting the description in both "paragraph" and "preformatted" and neither fixes the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyMDkwLXByb2R1Y3QtZGVzY3JpcHRpb24tY3V0LW9mZj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 5 months ago [\#52384](#52384) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product description cut off.](/forum/2-general-talk-about-hikashop/52090-product-description-cut-off#52384 "My products have one product option. This option has a description to better explain the product option. This description on the front end displays as a "i" However when the user mouse hovers over the "i" in the front end half the description gets cut off. Does anyone know how to fix this?")* Could you also give the exact HTML code that you set in the description ? Looking at the code of the page, I would say that it comes from the description itself. One option might be to change the line: $description = strip_tags(JHTML::_('content.prepare',$optionInfo->product_description)); to: $description = $this->escape(strip_tags(JHTML::_('content.prepare',$optionInfo->product_description))); in the file "option" of the view "product" via the menu Display->views, so you might want to try that. The following user(s) said Thank You: [londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyMDkwLXByb2R1Y3QtZGVzY3JpcHRpb24tY3V0LW9mZj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile")** - [![londonstudio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7590-londonstudio "View londonstudio's Profile") Topic Author - [ Offline](/forum/user/7590-londonstudio) Less More - Posts: 64 - Thank you received: 1 - - 14 years 5 months ago [\#52469](#52469) by [londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile") Replied by *[londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile")* on topic *[Re: Product description cut off.](/forum/2-general-talk-about-hikashop/52090-product-description-cut-off#52469 "My products have one product option. This option has a description to better explain the product option. This description on the front end displays as a "i" However when the user mouse hovers over the "i" in the front end half the description gets cut off. Does anyone know how to fix this?")* Thank you Nicolas, That worked. Once again you provide amazing support. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyMDkwLXByb2R1Y3QtZGVzY3JpcHRpb24tY3V0LW9mZj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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