[Skip to main content](#vessel-content) # Emails have Wrong "Reply To" Address ## - **[ELHS](/forum/user/5412-elhs "View ELHS's Profile")** - [![ELHS's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5412.jpg)](/forum/user/5412-elhs "View ELHS's Profile") Topic Author - [ Offline](/forum/user/5412-elhs) Less More - Posts: 45 - Thank you received: 1 - - 14 years 5 months ago [\#52364](#52364) by [ELHS](/forum/user/5412-elhs "View ELHS's Profile") *[Emails have Wrong "Reply To" Address](/forum/2-general-talk-about-hikashop/52364-emails-have-wrong-reply-to-address#52364 "Hello, My order creation emails and emails to customer are being sent out with the wrong "reply to" email address. I have the "Reply to:" field set to (sans the quotes) put the emails are still being sent out with the Reply to address that I used for my testing. How do I fix this? Email setting: Actual email:")* was created by *[ELHS](/forum/user/5412-elhs "View ELHS's Profile")* Hello, My order creation emails and emails to customer are being sent out with the wrong "reply to" email address. I have the "Reply to:" field set to "sales@erielackhs.org" (sans the quotes) put the emails are still being sent out with the Reply to address that I used for my testing. How do I fix this? Email setting: [ ![emailsetting.jpg](/forum/attachment/4075) ](/forum/attachment/4075 "emailsetting.jpg") Actual email: [ ![email_sample.jpg](/forum/attachment/4076) ](/forum/attachment/4076 "email_sample.jpg") - [ ![emailsetting.jpg](/forum/attachment/4075) ](/forum/attachment/4075 "emailsetting.jpg") [ ](/forum/attachment/4075?download=1 "emailsetting.jpg") - [ ![email_sample.jpg](/forum/attachment/4076) ](/forum/attachment/4076 "email_sample.jpg") [ ](/forum/attachment/4076?download=1 "email_sample.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyMzY0LWVtYWlscy1oYXZlLXdyb25nLXJlcGx5LXRvLWFkZHJlc3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#52421](#52421) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Emails have Wrong "Reply To" Address](/forum/2-general-talk-about-hikashop/52364-emails-have-wrong-reply-to-address#52421 "Hello, My order creation emails and emails to customer are being sent out with the wrong "reply to" email address. I have the "Reply to:" field set to (sans the quotes) put the emails are still being sent out with the Reply to address that I used for my testing. How do I fix this? Email setting: Actual email:")* Hi, Go in the menu System->Emails, edit the email and change the reply-to email there. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyMzY0LWVtYWlscy1oYXZlLXdyb25nLXJlcGx5LXRvLWFkZHJlc3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ELHS](/forum/user/5412-elhs "View ELHS's Profile")** - [![ELHS's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5412.jpg)](/forum/user/5412-elhs "View ELHS's Profile") Topic Author - [ Offline](/forum/user/5412-elhs) Less More - Posts: 45 - Thank you received: 1 - - 14 years 5 months ago [\#52440](#52440) by [ELHS](/forum/user/5412-elhs "View ELHS's Profile") Replied by *[ELHS](/forum/user/5412-elhs "View ELHS's Profile")* on topic *[Re: Emails have Wrong "Reply To" Address](/forum/2-general-talk-about-hikashop/52364-emails-have-wrong-reply-to-address#52440 "Hello, My order creation emails and emails to customer are being sent out with the wrong "reply to" email address. I have the "Reply to:" field set to (sans the quotes) put the emails are still being sent out with the Reply to address that I used for my testing. How do I fix this? Email setting: Actual email:")* Nicolas, I already have my Reply to set correctly in the System >Emails section. This is what the my first screen shot is showing. I also checked my Joomla Global Configuration settings and configuration.php file and there are no fields for a "Reply email" setting. The "ELHS Test/Dev Rely to email address is from my development environment. I backed it up with Akeeba Backup and restored it on my production server using the Akeeba Kickstart process. Paul Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyMzY0LWVtYWlscy1oYXZlLXdyb25nLXJlcGx5LXRvLWFkZHJlc3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#52496](#52496) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Emails have Wrong "Reply To" Address](/forum/2-general-talk-about-hikashop/52364-emails-have-wrong-reply-to-address#52496 "Hello, My order creation emails and emails to customer are being sent out with the wrong "reply to" email address. I have the "Reply to:" field set to (sans the quotes) put the emails are still being sent out with the Reply to address that I used for my testing. How do I fix this? Email setting: Actual email:")* Your first screenshot shows the Emails tab of the configuration. I'm talking about the menu System->Emails. [ www.hikashop.com/en/support/documentatio...p-email-listing.html](http://www.hikashop.com/en/support/documentation/integrated-documentation/26-hikashop-email-listing.html) [ www.hikashop.com/en/support/documentatio...shop-email-form.html](http://www.hikashop.com/en/support/documentation/integrated-documentation/25-hikashop-email-form.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyMzY0LWVtYWlscy1oYXZlLXdyb25nLXJlcGx5LXRvLWFkZHJlc3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ELHS](/forum/user/5412-elhs "View ELHS's Profile")** - [![ELHS's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5412.jpg)](/forum/user/5412-elhs "View ELHS's Profile") Topic Author - [ Offline](/forum/user/5412-elhs) Less More - Posts: 45 - Thank you received: 1 - - 14 years 5 months ago - 14 years 5 months ago [\#52720](#52720) by [ELHS](/forum/user/5412-elhs "View ELHS's Profile") Replied by *[ELHS](/forum/user/5412-elhs "View ELHS's Profile")* on topic *[Re: Emails have Wrong "Reply To" Address](/forum/2-general-talk-about-hikashop/52364-emails-have-wrong-reply-to-address#52720 "Hello, My order creation emails and emails to customer are being sent out with the wrong "reply to" email address. I have the "Reply to:" field set to (sans the quotes) put the emails are still being sent out with the Reply to address that I used for my testing. How do I fix this? Email setting: Actual email:")* Ah - found it and made the corrections. Thank you Last edit: 14 years 5 months ago by [ELHS](/forum/user/5412-elhs "View ELHS's Profile"). Reason: spelling Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyMzY0LWVtYWlscy1oYXZlLXdyb25nLXJlcGx5LXRvLWFkZHJlc3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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