[Skip to main content](#vessel-content) # Guest checkout ## - **[karolko](/forum/user/3819-karolko "View karolko's Profile")** - [![karolko's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3819-karolko "View karolko's Profile") - [ Offline](/forum/user/3819-karolko) Less More - Posts: 130 - Thank you received: 1 - - 11 years 8 months ago [\#190917](#190917) by [karolko](/forum/user/3819-karolko "View karolko's Profile") Replied by *[karolko](/forum/user/3819-karolko "View karolko's Profile")* on topic *[Guest checkout](/forum/2-general-talk-about-hikashop/52444-guest-checkout?start=40#190917 "Is it possible for the user to check out as a guest without "registering" in the started version of Hika Shop? This seems like pretty simple usability as most people do not want to register to buy something from a website?")* See screenshots, checked my view and I don"t seem to have any cart customization. - [ ![check.png](/forum/attachment/22424) ](/forum/attachment/22424 "check.png") [ ](/forum/attachment/22424?download=1 "check.png") - [ ![check2.png](/forum/attachment/22425) ](/forum/attachment/22425 "check2.png") [ ](/forum/attachment/22425?download=1 "check2.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNDQ0LWd1ZXN0LWNoZWNrb3V0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 11 years 8 months ago [\#190938](#190938) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Guest checkout](/forum/2-general-talk-about-hikashop/52444-guest-checkout?start=40#190938 "Is it possible for the user to check out as a guest without "registering" in the started version of Hika Shop? This seems like pretty simple usability as most people do not want to register to buy something from a website?")* Hi, The issue is probably that you configured a menu item in the option "force a menu on the checkout" of the HikaShop configuration, and that you configured the "access" option of that menu item (when you edit it via the menu manager) to be "registered". Thus, when someone not logged in clicks on the button to access the checkout, Joomla tells him to first login as you configured the menu of the checkout so that it does that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNDQ0LWd1ZXN0LWNoZWNrb3V0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[karolko](/forum/user/3819-karolko "View karolko's Profile")** - [![karolko's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3819-karolko "View karolko's Profile") - [ Offline](/forum/user/3819-karolko) Less More - Posts: 130 - Thank you received: 1 - - 11 years 8 months ago [\#190989](#190989) by [karolko](/forum/user/3819-karolko "View karolko's Profile") Replied by *[karolko](/forum/user/3819-karolko "View karolko's Profile")* on topic *[Guest checkout](/forum/2-general-talk-about-hikashop/52444-guest-checkout?start=40#190989 "Is it possible for the user to check out as a guest without "registering" in the started version of Hika Shop? This seems like pretty simple usability as most people do not want to register to buy something from a website?")* I have Force a menu on the checkout set to None however. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNDQ0LWd1ZXN0LWNoZWNrb3V0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 11 years 8 months ago [\#191149](#191149) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Guest checkout](/forum/2-general-talk-about-hikashop/52444-guest-checkout?start=40#191149 "Is it possible for the user to check out as a guest without "registering" in the started version of Hika Shop? This seems like pretty simple usability as most people do not want to register to buy something from a website?")* Hi, So at this moment the best will be to create a special menu just for your checkout. Regarding your website, the link of the cart is " /en/historie-objednavek/checkout " When HikaShop create a link to the checkout, it looks for the first available HikaShop menu ; and I guess that the menu it founds is not the perfect one. So if you create yourself a good menu and force it for the checkout ; it will work better. regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNDQ0LWd1ZXN0LWNoZWNrb3V0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[karolko](/forum/user/3819-karolko "View karolko's Profile")** - [![karolko's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3819-karolko "View karolko's Profile") - [ Offline](/forum/user/3819-karolko) Less More - Posts: 130 - Thank you received: 1 - - 11 years 8 months ago [\#191377](#191377) by [karolko](/forum/user/3819-karolko "View karolko's Profile") Replied by *[karolko](/forum/user/3819-karolko "View karolko's Profile")* on topic *[Guest checkout](/forum/2-general-talk-about-hikashop/52444-guest-checkout?start=40#191377 "Is it possible for the user to check out as a guest without "registering" in the started version of Hika Shop? This seems like pretty simple usability as most people do not want to register to buy something from a website?")* Ok, I figured out what the problem was, menu it was redirecting to was set to restricted access. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNDQ0LWd1ZXN0LWNoZWNrb3V0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nunonog](/forum/user/37449-nunonog "View nunonog's Profile")** - [![nunonog's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37449-nunonog "View nunonog's Profile") - [ Offline](/forum/user/37449-nunonog) Less More - Posts: 111 - Thank you received: 0 - - 11 years 5 months ago - 11 years 5 months ago [\#203484](#203484) by [nunonog](/forum/user/37449-nunonog "View nunonog's Profile") Replied by *[nunonog](/forum/user/37449-nunonog "View nunonog's Profile")* on topic *[Guest checkout](/forum/2-general-talk-about-hikashop/52444-guest-checkout?start=40#203484 "Is it possible for the user to check out as a guest without "registering" in the started version of Hika Shop? This seems like pretty simple usability as most people do not want to register to buy something from a website?")* Hello, I have been around this for four days now and am about to go crazy. My shop sells only donwloadable goods. Many of my customers are not registered but, as mentioned before in a previous post, they must be in order to be possible to control the access to the files. Therefore, I need to configure the checkout process in a way that allows a guest to buy something even if he doesn't have an account and have the account created automatically created for him. I also need to have the customer address so I can configure VAT correctly. This is how my checkput configuration looks like: [ ![[img](http://s22.postimg.org/opbhlr51t/Capturar.jpg) ](http://s22.postimg.org/opbhlr51t/Capturar.jpg "[img") But in the checkout page, no address is asked and no registration/login processed: [ ![[img](http://s30.postimg.org/dzf7chhwh/Capturar2.jpg) ](http://s30.postimg.org/dzf7chhwh/Capturar2.jpg "[img") So, orders are being created and displayed in the backend without the customer's name or email! And no matter what changes I make in the configuration, nothing changes! - [ ![Capturar.jpg](/forum/attachment/24729) ](/forum/attachment/24729 "Capturar.jpg") [ ](/forum/attachment/24729?download=1 "Capturar.jpg") - [ ![Capturar2.jpg](/forum/attachment/24730) ](/forum/attachment/24730 "Capturar2.jpg") [ ](/forum/attachment/24730?download=1 "Capturar2.jpg") Last edit: 11 years 5 months ago by [nunonog](/forum/user/37449-nunonog "View nunonog's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNDQ0LWd1ZXN0LWNoZWNrb3V0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 11 years 5 months ago [\#203490](#203490) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Guest checkout](/forum/2-general-talk-about-hikashop/52444-guest-checkout?start=40#203490 "Is it possible for the user to check out as a guest without "registering" in the started version of Hika Shop? This seems like pretty simple usability as most people do not want to register to buy something from a website?")* Hi, That's apparently because you removed the "login"/"address" views from your checkout workflow, or you're already logged on your website,and thus the simplified registration form (with the address fields) for new customers is not being displayed. Log out from your website, or add the "login"/"address" views back in the checkout workflow setting of the hikaShop configuration and you'll be able to enter an address and your email address. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNDQ0LWd1ZXN0LWNoZWNrb3V0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nunonog](/forum/user/37449-nunonog "View nunonog's Profile")** - [![nunonog's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37449-nunonog "View nunonog's Profile") - [ Offline](/forum/user/37449-nunonog) Less More - Posts: 111 - Thank you received: 0 - - 11 years 5 months ago [\#203539](#203539) by [nunonog](/forum/user/37449-nunonog "View nunonog's Profile") Replied by *[nunonog](/forum/user/37449-nunonog "View nunonog's Profile")* on topic *[Guest checkout](/forum/2-general-talk-about-hikashop/52444-guest-checkout?start=40#203539 "Is it possible for the user to check out as a guest without "registering" in the started version of Hika Shop? This seems like pretty simple usability as most people do not want to register to buy something from a website?")* Hi, I removed the login/address view because I want to have guest registration. That is, unregistered users being able to buy the products and the Joomla account being generated automatically using their email. The address is always necessary in the checkout process though for VAT reasons. But this isn't possible, or is it? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNDQ0LWd1ZXN0LWNoZWNrb3V0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 11 years 5 months ago [\#203543](#203543) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Guest checkout](/forum/2-general-talk-about-hikashop/52444-guest-checkout?start=40#203543 "Is it possible for the user to check out as a guest without "registering" in the started version of Hika Shop? This seems like pretty simple usability as most people do not want to register to buy something from a website?")* Hi, If you want a guest checkout, you have to activate the guest checkout in your configuration (not the simplified registration) and put the "login" and "address" in your checkout workflow. Otherwise you won't have a guest checkout ; you will have a checkout with no user attached, so with nobody to contact, no address to send.. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNDQ0LWd1ZXN0LWNoZWNrb3V0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[conceptmark](/forum/user/40757-conceptmark "View conceptmark's Profile")** - [![conceptmark's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40757-conceptmark "View conceptmark's Profile") - [ Offline](/forum/user/40757-conceptmark) Less More - Posts: 3 - Thank you received: 0 - - 10 years 5 months ago [\#240217](#240217) by [conceptmark](/forum/user/40757-conceptmark "View conceptmark's Profile") Replied by *[conceptmark](/forum/user/40757-conceptmark "View conceptmark's Profile")* on topic *[Re: Guest checkout](/forum/2-general-talk-about-hikashop/52444-guest-checkout?start=40#240217 "Is it possible for the user to check out as a guest without "registering" in the started version of Hika Shop? This seems like pretty simple usability as most people do not want to register to buy something from a website?")* I need to implement exact checkout process as natselection described in post: [ www.hikashop.com/forum/2-general-talk-ab...-checkout.html#88400](http://www.hikashop.com/forum/2-general-talk-about-hikashop/52444-guest-checkout.html#88400) Is there any solution to this till now? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNDQ0LWd1ZXN0LWNoZWNrb3V0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 10 years 1 month ago [\#251311](#251311) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: Guest checkout](/forum/2-general-talk-about-hikashop/52444-guest-checkout?start=40#251311 "Is it possible for the user to check out as a guest without "registering" in the started version of Hika Shop? This seems like pretty simple usability as most people do not want to register to buy something from a website?")* Hi, In recent version of HikaShop Business there is a "switcher" to let the customer choose between the "guest" and the registration. Please note that the "guest checkout" is a feature provided by commercial editions of HikaShop. [ www.hikashop.com/support/documentation/5....html#checkout\_login](https://www.hikashop.com/support/documentation/54-hikashop-config.html#checkout_login) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNDQ0LWd1ZXN0LWNoZWNrb3V0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[solutions](/forum/user/1343-solutions "View solutions's Profile")** - [![solutions's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1343-solutions "View solutions's Profile") - [ Offline](/forum/user/1343-solutions) Less More - Posts: 43 - Thank you received: 0 - - 9 years 5 months ago [\#270838](#270838) by [solutions](/forum/user/1343-solutions "View solutions's Profile") Replied by *[solutions](/forum/user/1343-solutions "View solutions's Profile")* on topic *[Guest checkout](/forum/2-general-talk-about-hikashop/52444-guest-checkout?start=40#270838 "Is it possible for the user to check out as a guest without "registering" in the started version of Hika Shop? This seems like pretty simple usability as most people do not want to register to buy something from a website?")* Hi Nicolas I am having a similar problem. I want to enable a simple guest login. I am using Hika 2.6.3 and Joomla 3.6.5 Please advise how this is done as there doesn't appear to be an option under Configuration > Checkout Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNDQ0LWd1ZXN0LWNoZWNrb3V0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 9 years 5 months ago [\#270847](#270847) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Guest checkout](/forum/2-general-talk-about-hikashop/52444-guest-checkout?start=40#270847 "Is it possible for the user to check out as a guest without "registering" in the started version of Hika Shop? This seems like pretty simple usability as most people do not want to register to buy something from a website?")* Hi, All the settings to configure a guest checkout are under the Checkout tab of the HikaShop configuration, even in the 2.6.3. You have the "Registration" setting, where you can select "guest". And you have the "display method for registration" where you can select "switcher" so that you can have both "registration" and "guest" selected in the "Registration" setting. If you don't see these options in the Checkout tab, please provide a screenshot of what you see there. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNDQ0LWd1ZXN0LWNoZWNrb3V0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.078 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)