[Skip to main content](#vessel-content) # Cannot get out of Checkout Steps - Will not verify ## - **[gs212402](/forum/user/7710-gs212402 "View gs212402's Profile")** - [![gs212402's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7710-gs212402 "View gs212402's Profile") Topic Author - [ Offline](/forum/user/7710-gs212402) Less More - Posts: 2 - Thank you received: 0 - - 14 years 4 months ago [\#52539](#52539) by [gs212402](/forum/user/7710-gs212402 "View gs212402's Profile") *[Cannot get out of Checkout Steps - Will not verify](/forum/2-general-talk-about-hikashop/52539-cannot-get-out-of-checkout-steps-will-not-verify#52539 "I have set up all the step in configuration. I am using a FIRST DATA plugin for payment. I have double check all my entries and can not seem to find what is causing my problem. It will not get to...")* was created by *[gs212402](/forum/user/7710-gs212402 "View gs212402's Profile")* I have set up all the step in configuration. I am using a FIRST DATA plugin for payment. I have double check all my entries and can not seem to find what is causing my problem. It will not get to the end of checkout process. I get through all my workflow but then when i click next it just refreshes the page. A demo user account is hikademo for both user and pass. [ sfglife.com/index.php?option=com\_hikasho...ckout=1&product\_id=2](http://sfglife.com/index.php?option=com_hikashop&ctrl=product&task=updatecart&quantity=1&checkout=1&product_id=2) I have 4 steps in my checkout. login, cart, address, then End. I get to filling out all my address and payment info then click next and it does not do anything. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNTM5LWNhbm5vdC1nZXQtb3V0LW9mLWNoZWNrb3V0LXN0ZXBzLXdpbGwtbm90LXZlcmlmeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86287 - Thank you received: 14264 - - 14 years 4 months ago [\#52589](#52589) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Cannot get out of Checkout Steps - Will not verify](/forum/2-general-talk-about-hikashop/52539-cannot-get-out-of-checkout-steps-will-not-verify#52589 "I have set up all the step in configuration. I am using a FIRST DATA plugin for payment. I have double check all my entries and can not seem to find what is causing my problem. It will not get to...")* Hi, Please check that FAQ: [ www.hikashop.com/en/support/documentatio...ins-listing.html#faq](http://www.hikashop.com/en/support/documentation/integrated-documentation/29-hikashop-plugins-listing.html#faq) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNTM5LWNhbm5vdC1nZXQtb3V0LW9mLWNoZWNrb3V0LXN0ZXBzLXdpbGwtbm90LXZlcmlmeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gs212402](/forum/user/7710-gs212402 "View gs212402's Profile")** - [![gs212402's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7710-gs212402 "View gs212402's Profile") Topic Author - [ Offline](/forum/user/7710-gs212402) Less More - Posts: 2 - Thank you received: 0 - - 14 years 4 months ago [\#53664](#53664) by [gs212402](/forum/user/7710-gs212402 "View gs212402's Profile") Replied by *[gs212402](/forum/user/7710-gs212402 "View gs212402's Profile")* on topic *[Re: Cannot get out of Checkout Steps - Will not verify](/forum/2-general-talk-about-hikashop/52539-cannot-get-out-of-checkout-steps-will-not-verify#53664 "I have set up all the step in configuration. I am using a FIRST DATA plugin for payment. I have double check all my entries and can not seem to find what is causing my problem. It will not get to...")* I went through all the steps that were outlined in the article. I added the line of code to my template and I attached the error message I am getting. What should be my next step. I triple checked all the settings outlined above. - [ ![errorMessage.png](/forum/attachment/4246) ](/forum/attachment/4246 "errorMessage.png") [ ](/forum/attachment/4246?download=1 "errorMessage.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNTM5LWNhbm5vdC1nZXQtb3V0LW9mLWNoZWNrb3V0LXN0ZXBzLXdpbGwtbm90LXZlcmlmeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86287 - Thank you received: 14264 - - 14 years 4 months ago [\#53725](#53725) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Cannot get out of Checkout Steps - Will not verify](/forum/2-general-talk-about-hikashop/52539-cannot-get-out-of-checkout-steps-will-not-verify#53725 "I have set up all the step in configuration. I am using a FIRST DATA plugin for payment. I have double check all my entries and can not seem to find what is causing my problem. It will not get to...")* Please turn on the debug mode of the FirtData plugin and try again. The problem is that the FirstData plugin is not configured properly and so it cannot connect to the Firstdata payment platform. Turning on the debug mode should display more info on the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNTM5LWNhbm5vdC1nZXQtb3V0LW9mLWNoZWNrb3V0LXN0ZXBzLXdpbGwtbm90LXZlcmlmeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[phil2010](/forum/user/8132-phil2010 "View phil2010's Profile")** - [![phil2010's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8132-phil2010 "View phil2010's Profile") - [ Offline](/forum/user/8132-phil2010) Less More - Posts: 59 - Thank you received: 0 - - 11 years 1 month ago [\#213659](#213659) by [phil2010](/forum/user/8132-phil2010 "View phil2010's Profile") Replied by *[phil2010](/forum/user/8132-phil2010 "View phil2010's Profile")* on topic *[Cannot get out of Checkout Steps - Will not verify](/forum/2-general-talk-about-hikashop/52539-cannot-get-out-of-checkout-steps-will-not-verify#213659 "I have set up all the step in configuration. I am using a FIRST DATA plugin for payment. I have double check all my entries and can not seem to find what is causing my problem. It will not get to...")* when I had this problem it turned out my template was not showing error messages. the error was that i was using an email adress that was already used.... like my own lol Dumb me... hope that helps all my fellow dumbies. ..... Go the Dumbies ![:)](/media/kunena/emoticons/8.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUyNTM5LWNhbm5vdC1nZXQtb3V0LW9mLWNoZWNrb3V0LXN0ZXBzLXdpbGwtbm90LXZlcmlmeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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