[Skip to main content](#vessel-content) # Bank transfer payment option and shipping queries ## - **[Hodgebw](/forum/user/2167-hodgebw "View Hodgebw's Profile")** - [![Hodgebw's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2167-hodgebw "View Hodgebw's Profile") Topic Author - [ Offline](/forum/user/2167-hodgebw) Less More - Posts: 105 - Thank you received: 0 - - 14 years 5 months ago [\#53085](#53085) by [Hodgebw](/forum/user/2167-hodgebw "View Hodgebw's Profile") *[Bank transfer payment option and shipping queries](/forum/2-general-talk-about-hikashop/53085-bank-transfer-payment-option-and-shipping-queries#53085 "Hello, Due to being unable to use PayPal etc in some African countries we are now wanting customers to pay by Bank transfer. I have set this up, but when at the checkout stage it doesn't give any details, so I am not sure how to get this option to work. We are also having problems using the UPS plugin, partly because the UPS office in Gaberone doesn't seem able to give us the information we need to get this to work, despite Botswana being on the list of countries in the pull-down menu. We want to therefore somehow give customers the chance to order on line, using the online shopping module and cart, but that during the checkout they get a note saying that we will invoice them to include shipping and CITES costs and they pay by bank transfer. Have you any suggestions that could help us? I hope the above makes sense. Kind regards")* was created by *[Hodgebw](/forum/user/2167-hodgebw "View Hodgebw's Profile")* Hello, Due to being unable to use PayPal etc in some African countries we are now wanting customers to pay by Bank transfer. I have set this up, but when at the checkout stage it doesn't give any details, so I am not sure how to get this option to work. We are also having problems using the UPS plugin, partly because the UPS office in Gaberone doesn't seem able to give us the information we need to get this to work, despite Botswana being on the list of countries in the pull-down menu. We want to therefore somehow give customers the chance to order on line, using the online shopping module and cart, but that during the checkout they get a note saying that we will invoice them to include shipping and CITES costs and they pay by bank transfer. Have you any suggestions that could help us? I hope the above makes sense. Kind regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUzMDg1LWJhbmstdHJhbnNmZXItcGF5bWVudC1vcHRpb24tYW5kLXNoaXBwaW5nLXF1ZXJpZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#53218](#53218) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Bank transfer payment option and shipping queries](/forum/2-general-talk-about-hikashop/53085-bank-transfer-payment-option-and-shipping-queries#53218 "Hello, Due to being unable to use PayPal etc in some African countries we are now wanting customers to pay by Bank transfer. I have set this up, but when at the checkout stage it doesn't give any details, so I am not sure how to get this option to work. We are also having problems using the UPS plugin, partly because the UPS office in Gaberone doesn't seem able to give us the information we need to get this to work, despite Botswana being on the list of countries in the pull-down menu. We want to therefore somehow give customers the chance to order on line, using the online shopping module and cart, but that during the checkout they get a note saying that we will invoice them to include shipping and CITES costs and they pay by bank transfer. Have you any suggestions that could help us? I hope the above makes sense. Kind regards")* Hi, If you don't get a payment method displayed during the checkout, you should check that FAQ: [ www.hikashop.com/en/support/documentatio...ins-listing.html#faq](http://www.hikashop.com/en/support/documentation/integrated-documentation/29-hikashop-plugins-listing.html#faq) In order to be able to use the UPS plugin, you will need to create an account on the UPS website and get a UPS account number: [ www.ehow.com/how\_7535059\_ups-account-number.html](http://www.ehow.com/how_7535059_ups-account-number.html) For your last point: you should remove the payment and shipping views from the checkout workflow option of the configuration. Then, edit the file "step" of the view "checkout" via the menu Display->Views and add your text at the beginning. At the end of the checkout, you will get an email so that you can add the shipping to the order and then send the customer an email with his full invoice by changing the order status and activating the user notification. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUzMDg1LWJhbmstdHJhbnNmZXItcGF5bWVudC1vcHRpb24tYW5kLXNoaXBwaW5nLXF1ZXJpZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Hodgebw](/forum/user/2167-hodgebw "View Hodgebw's Profile")** - [![Hodgebw's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2167-hodgebw "View Hodgebw's Profile") Topic Author - [ Offline](/forum/user/2167-hodgebw) Less More - Posts: 105 - Thank you received: 0 - - 14 years 2 weeks ago [\#72075](#72075) by [Hodgebw](/forum/user/2167-hodgebw "View Hodgebw's Profile") Replied by *[Hodgebw](/forum/user/2167-hodgebw "View Hodgebw's Profile")* on topic *[Re: Bank transfer payment option and shipping queries](/forum/2-general-talk-about-hikashop/53085-bank-transfer-payment-option-and-shipping-queries#72075 "Hello, Due to being unable to use PayPal etc in some African countries we are now wanting customers to pay by Bank transfer. I have set this up, but when at the checkout stage it doesn't give any details, so I am not sure how to get this option to work. We are also having problems using the UPS plugin, partly because the UPS office in Gaberone doesn't seem able to give us the information we need to get this to work, despite Botswana being on the list of countries in the pull-down menu. We want to therefore somehow give customers the chance to order on line, using the online shopping module and cart, but that during the checkout they get a note saying that we will invoice them to include shipping and CITES costs and they pay by bank transfer. Have you any suggestions that could help us? I hope the above makes sense. Kind regards")* Hello, I have removed the payment and shipping views from the checkout workflow option of the configurations. However, when I get to the following url http://www.....component/hikashop/checkout/step/step-3.html?Itemid=119, the words "No Payment Methods Found" appears between two red horizontal lines. How can I remove this? When I click next I get to: http://www...../index.php/component/hikashop/checkout/step/step-4.html?Itemid=119 and it says "Thank you for your purchase". I would like to add more details after this phrase. How can I do that. I cannot seem to find the right file to change. Many thanks, Kind regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUzMDg1LWJhbmstdHJhbnNmZXItcGF5bWVudC1vcHRpb24tYW5kLXNoaXBwaW5nLXF1ZXJpZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 2 weeks ago [\#72329](#72329) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Bank transfer payment option and shipping queries](/forum/2-general-talk-about-hikashop/53085-bank-transfer-payment-option-and-shipping-queries#72329 "Hello, Due to being unable to use PayPal etc in some African countries we are now wanting customers to pay by Bank transfer. I have set this up, but when at the checkout stage it doesn't give any details, so I am not sure how to get this option to work. We are also having problems using the UPS plugin, partly because the UPS office in Gaberone doesn't seem able to give us the information we need to get this to work, despite Botswana being on the list of countries in the pull-down menu. We want to therefore somehow give customers the chance to order on line, using the online shopping module and cart, but that during the checkout they get a note saying that we will invoice them to include shipping and CITES costs and they pay by bank transfer. Have you any suggestions that could help us? I hope the above makes sense. Kind regards")* Hi, Your links are not working. If you don't have any payment view, you should not have that error. But in any case, you can remove it by publishing a payment method and saving its configuration. The "thank you" page can be modified by editing the file "end" of the view "checkout" via the menu Display->Views. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUzMDg1LWJhbmstdHJhbnNmZXItcGF5bWVudC1vcHRpb24tYW5kLXNoaXBwaW5nLXF1ZXJpZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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