[Skip to main content](#vessel-content) # Auspost shipping plugin not working???? ## - **[Vector](/forum/user/4959-vector "View Vector's Profile")** - [![Vector's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4959.jpg)](/forum/user/4959-vector "View Vector's Profile") Topic Author - [ Offline](/forum/user/4959-vector) Less More - Posts: 13 - Thank you received: 1 - - - - [](http://www.mousedrivendesign.com) - 14 years 5 months ago - 14 years 5 months ago [\#53747](#53747) by [Vector](/forum/user/4959-vector "View Vector's Profile") *[Auspost shipping plugin not working????](/forum/2-general-talk-about-hikashop/53747-auspost-shipping-plugin-not-working#53747 "B) Hi I have a problem with my auspost not working , origanally it was fine, I then changed to a manuall shipping configuration, it also worked fine. Now I wish to switch back to the aus post shipper...")* was created by *[Vector](/forum/user/4959-vector "View Vector's Profile")* ![B)](/media/kunena/emoticons/9.png "B)") Hi I have a problem with my auspost not working , origanally it was fine, I then changed to a manuall shipping configuration, it also worked fine. Now I wish to switch back to the aus post shipper and It will not activate , I have published it via joomla extension manager and via hika shop admin, but still cannot see it, any help would be greatly apreciated... I do not see it with my configuaration plugins????? Last edit: 14 years 5 months ago by [Vector](/forum/user/4959-vector "View Vector's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUzNzQ3LWF1c3Bvc3Qtc2hpcHBpbmctcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#53834](#53834) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Auspost shipping plugin not working????](/forum/2-general-talk-about-hikashop/53747-auspost-shipping-plugin-not-working#53834 "B) Hi I have a problem with my auspost not working , origanally it was fine, I then changed to a manuall shipping configuration, it also worked fine. Now I wish to switch back to the aus post shipper...")* Hi, If you don't see it on your checkout, it means that you have one of these problems: [ www.hikashop.com/en/support/documentatio...ins-listing.html#faq](http://www.hikashop.com/en/support/documentation/integrated-documentation/29-hikashop-plugins-listing.html#faq) The following user(s) said Thank You: [Vector](/forum/user/4959-vector "View Vector's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUzNzQ3LWF1c3Bvc3Qtc2hpcHBpbmctcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Vector](/forum/user/4959-vector "View Vector's Profile")** - [![Vector's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4959.jpg)](/forum/user/4959-vector "View Vector's Profile") Topic Author - [ Offline](/forum/user/4959-vector) Less More - Posts: 13 - Thank you received: 1 - - - - [](http://www.mousedrivendesign.com) - 14 years 5 months ago [\#53886](#53886) by [Vector](/forum/user/4959-vector "View Vector's Profile") Replied by *[Vector](/forum/user/4959-vector "View Vector's Profile")* on topic *[Re: Auspost shipping plugin not working????](/forum/2-general-talk-about-hikashop/53747-auspost-shipping-plugin-not-working#53886 "B) Hi I have a problem with my auspost not working , origanally it was fine, I then changed to a manuall shipping configuration, it also worked fine. Now I wish to switch back to the aus post shipper...")* Hi have check what seem all ! according to the documentation. Ihave no problems with manual shipping configuaration, and it alll seems to work, but my client now wishes only to use auspost shipping (it seems i am missing something!!!).... previously it worked fine ( Ihave updated the hikashop to the latst since then) now the auspost icons are not displayed and it seems to go straight through to paypal payment and shipping is not charged.... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUzNzQ3LWF1c3Bvc3Qtc2hpcHBpbmctcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 4 months ago [\#53957](#53957) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Auspost shipping plugin not working????](/forum/2-general-talk-about-hikashop/53747-auspost-shipping-plugin-not-working#53957 "B) Hi I have a problem with my auspost not working , origanally it was fine, I then changed to a manuall shipping configuration, it also worked fine. Now I wish to switch back to the aus post shipper...")* If it goes straight to paypal, it means that either: -the products in the cart don't have a weight -the "shipping" view of the checkout workflow option of the configuration has been removed. Otherwise, it would not let you finish the order and would display an error message. The following user(s) said Thank You: [Vector](/forum/user/4959-vector "View Vector's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUzNzQ3LWF1c3Bvc3Qtc2hpcHBpbmctcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Vector](/forum/user/4959-vector "View Vector's Profile")** - [![Vector's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4959.jpg)](/forum/user/4959-vector "View Vector's Profile") Topic Author - [ Offline](/forum/user/4959-vector) Less More - Posts: 13 - Thank you received: 1 - - - - [](http://www.mousedrivendesign.com) - 14 years 4 months ago [\#53984](#53984) by [Vector](/forum/user/4959-vector "View Vector's Profile") Replied by *[Vector](/forum/user/4959-vector "View Vector's Profile")* on topic *[Re: Auspost shipping plugin not working????](/forum/2-general-talk-about-hikashop/53747-auspost-shipping-plugin-not-working#53984 "B) Hi I have a problem with my auspost not working , origanally it was fine, I then changed to a manuall shipping configuration, it also worked fine. Now I wish to switch back to the aus post shipper...")* Hi again, the weights are all good ( I have set them all to grams and moved the g into the first position within weight symbols), if I use the manual shipping It works fine adds shipping , this means the shipping is in the workflow, which it is , but if I unpublish the manual shipping and try to publish the auspost shipping nothing happens, if i publish both still I see no auspost shipping, but only the manual shipper. when in configuration "plugin tab" I see the manual shipping plugin but not the auspost shipping plugin ,is this normal? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUzNzQ3LWF1c3Bvc3Qtc2hpcHBpbmctcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 4 months ago [\#54068](#54068) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Auspost shipping plugin not working????](/forum/2-general-talk-about-hikashop/53747-auspost-shipping-plugin-not-working#54068 "B) Hi I have a problem with my auspost not working , origanally it was fine, I then changed to a manuall shipping configuration, it also worked fine. Now I wish to switch back to the aus post shipper...")* Could you keep the manual shipping plugin unpublished, give a screenshot of the options of your Australia Post plugin and give a link to your shop so that we can see that ? The fact that you don't see it in the plugins listing of the configuration is normal. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUzNzQ3LWF1c3Bvc3Qtc2hpcHBpbmctcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Vector](/forum/user/4959-vector "View Vector's Profile")** - [![Vector's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4959.jpg)](/forum/user/4959-vector "View Vector's Profile") Topic Author - [ Offline](/forum/user/4959-vector) Less More - Posts: 13 - Thank you received: 1 - - - - [](http://www.mousedrivendesign.com) - 14 years 4 months ago [\#54073](#54073) by [Vector](/forum/user/4959-vector "View Vector's Profile") Replied by *[Vector](/forum/user/4959-vector "View Vector's Profile")* on topic *[Re: Auspost shipping plugin not working????](/forum/2-general-talk-about-hikashop/53747-auspost-shipping-plugin-not-working#54073 "B) Hi I have a problem with my auspost not working , origanally it was fine, I then changed to a manuall shipping configuration, it also worked fine. Now I wish to switch back to the aus post shipper...")* Thanks, Give you all details in the morning. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUzNzQ3LWF1c3Bvc3Qtc2hpcHBpbmctcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Warrior\_Warrior](/forum/user/8302-warrior-warrior "View Warrior_Warrior's Profile")** - [![Warrior_Warrior's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8302-warrior-warrior "View Warrior_Warrior's Profile") - [ Offline](/forum/user/8302-warrior-warrior) Less More - Posts: 2 - Thank you received: 0 - - 14 years 3 months ago [\#58363](#58363) by [Warrior\_Warrior](/forum/user/8302-warrior-warrior "View Warrior_Warrior's Profile") Replied by *[Warrior\_Warrior](/forum/user/8302-warrior-warrior "View Warrior_Warrior's Profile")* on topic *[Re: Auspost shipping plugin not working????](/forum/2-general-talk-about-hikashop/53747-auspost-shipping-plugin-not-working#58363 "B) Hi I have a problem with my auspost not working , origanally it was fine, I then changed to a manuall shipping configuration, it also worked fine. Now I wish to switch back to the aus post shipper...")* Hi guys, pls advice if this issue been resolved. I have exactly same problem - All configured ok and when manual shipment plugin enabled, its show manual delivery ok (no AUS Post thou), but when its disabled, NO Australia post shipment is displayed, even its enabled and configured ok Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUzNzQ3LWF1c3Bvc3Qtc2hpcHBpbmctcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 3 months ago [\#58421](#58421) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Auspost shipping plugin not working????](/forum/2-general-talk-about-hikashop/53747-auspost-shipping-plugin-not-working#58421 "B) Hi I have a problem with my auspost not working , origanally it was fine, I then changed to a manuall shipping configuration, it also worked fine. Now I wish to switch back to the aus post shipper...")* If you don't see it on your checkout, it means that you have one of these problems: [ www.hikashop.com/en/support/documentatio...ins-listing.html#faq](http://www.hikashop.com/en/support/documentation/integrated-documentation/29-hikashop-plugins-listing.html#faq) The Australia post plugin is working fine so it most be a setting issue. Did you check each possibilities of that FAQ? Could you do a screenshot of it ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUzNzQ3LWF1c3Bvc3Qtc2hpcHBpbmctcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Warrior\_Warrior](/forum/user/8302-warrior-warrior "View Warrior_Warrior's Profile")** - [![Warrior_Warrior's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8302-warrior-warrior "View Warrior_Warrior's Profile") - [ Offline](/forum/user/8302-warrior-warrior) Less More - Posts: 2 - Thank you received: 0 - - 14 years 3 months ago [\#58442](#58442) by [Warrior\_Warrior](/forum/user/8302-warrior-warrior "View Warrior_Warrior's Profile") Replied by *[Warrior\_Warrior](/forum/user/8302-warrior-warrior "View Warrior_Warrior's Profile")* on topic *[Re: Auspost shipping plugin not working????](/forum/2-general-talk-about-hikashop/53747-auspost-shipping-plugin-not-working#58442 "B) Hi I have a problem with my auspost not working , origanally it was fine, I then changed to a manuall shipping configuration, it also worked fine. Now I wish to switch back to the aus post shipper...")* Hi, I'm not sure what was the problem, but I managed to fix it by restoring site from backup I made earlier (Akeeba backup) and re-set all settings again to correct values. So now its working as it should. Thank you guys for support, If I get any issues I let you know. Best Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzUzNzQ3LWF1c3Bvc3Qtc2hpcHBpbmctcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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