[Skip to main content](#vessel-content) # Error 10746: This transaction Can not Be Processed ## - **[mades](/forum/user/7857-mades "View mades's Profile")** - [![mades's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7857-mades "View mades's Profile") Topic Author - [ Offline](/forum/user/7857-mades) Less More - Posts: 7 - Thank you received: 0 - - 14 years 4 months ago [\#54052](#54052) by [mades](/forum/user/7857-mades "View mades's Profile") *[Error 10746: This transaction Can not Be Processed](/forum/2-general-talk-about-hikashop/54052-error-10746-this-transaction-can-not-be-processed#54052 "Hi I have problem when I want to make a payment. I have the following message: "Error 10746: This transaction Can not Be Processed. Please use a valid country on the billing address." How to solve this problem please?...")* was created by *[mades](/forum/user/7857-mades "View mades's Profile")* Hi I have problem when I want to make a payment. I have the following message: "Error 10746: This transaction Can not Be Processed. Please use a valid country on the billing address." How to solve this problem please?... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0MDUyLWVycm9yLTEwNzQ2LXRoaXMtdHJhbnNhY3Rpb24tY2FuLW5vdC1iZS1wcm9jZXNzZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 4 months ago [\#54060](#54060) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Error 10746: This transaction Can not Be Processed](/forum/2-general-talk-about-hikashop/54052-error-10746-this-transaction-can-not-be-processed#54060 "Hi I have problem when I want to make a payment. I have the following message: "Error 10746: This transaction Can not Be Processed. Please use a valid country on the billing address." How to solve this problem please?...")* Hello, The problem seem to be coming from the billing address, can you do another test of purchase and tell me what was your billing address ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0MDUyLWVycm9yLTEwNzQ2LXRoaXMtdHJhbnNhY3Rpb24tY2FuLW5vdC1iZS1wcm9jZXNzZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mades](/forum/user/7857-mades "View mades's Profile")** - [![mades's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7857-mades "View mades's Profile") Topic Author - [ Offline](/forum/user/7857-mades) Less More - Posts: 7 - Thank you received: 0 - - 14 years 4 months ago [\#54075](#54075) by [mades](/forum/user/7857-mades "View mades's Profile") Replied by *[mades](/forum/user/7857-mades "View mades's Profile")* on topic *[Re: Error 10746: This transaction Can not Be Processed](/forum/2-general-talk-about-hikashop/54052-error-10746-this-transaction-can-not-be-processed#54075 "Hi I have problem when I want to make a payment. I have the following message: "Error 10746: This transaction Can not Be Processed. Please use a valid country on the billing address." How to solve this problem please?...")* my billing address are : M. GNENEMA MAMADOU SORO 01BP1298 225 ABIDJAN Lagunes Cote D'Ivoire Téléphone: 07128808 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0MDUyLWVycm9yLTEwNzQ2LXRoaXMtdHJhbnNhY3Rpb24tY2FuLW5vdC1iZS1wcm9jZXNzZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 4 months ago [\#54176](#54176) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error 10746: This transaction Can not Be Processed](/forum/2-general-talk-about-hikashop/54052-error-10746-this-transaction-can-not-be-processed#54176 "Hi I have problem when I want to make a payment. I have the following message: "Error 10746: This transaction Can not Be Processed. Please use a valid country on the billing address." How to solve this problem please?...")* You should be able to solve the problem by changing the "no shipping" and/or the "address override" options of the paypal plugin on your website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0MDUyLWVycm9yLTEwNzQ2LXRoaXMtdHJhbnNhY3Rpb24tY2FuLW5vdC1iZS1wcm9jZXNzZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mades](/forum/user/7857-mades "View mades's Profile")** - [![mades's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7857-mades "View mades's Profile") Topic Author - [ Offline](/forum/user/7857-mades) Less More - Posts: 7 - Thank you received: 0 - - 14 years 4 months ago [\#54426](#54426) by [mades](/forum/user/7857-mades "View mades's Profile") Replied by *[mades](/forum/user/7857-mades "View mades's Profile")* on topic *[Re: Error 10746: This transaction Can not Be Processed](/forum/2-general-talk-about-hikashop/54052-error-10746-this-transaction-can-not-be-processed#54426 "Hi I have problem when I want to make a payment. I have the following message: "Error 10746: This transaction Can not Be Processed. Please use a valid country on the billing address." How to solve this problem please?...")* hello, there are several HikaShop plugin installed. what is the name of plagin I should use for editing? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0MDUyLWVycm9yLTEwNzQ2LXRoaXMtdHJhbnNhY3Rpb24tY2FuLW5vdC1iZS1wcm9jZXNzZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 4 months ago [\#54453](#54453) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error 10746: This transaction Can not Be Processed](/forum/2-general-talk-about-hikashop/54052-error-10746-this-transaction-can-not-be-processed#54453 "Hi I have problem when I want to make a payment. I have the following message: "Error 10746: This transaction Can not Be Processed. Please use a valid country on the billing address." How to solve this problem please?...")* I don't understand your question. Please explain more. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0MDUyLWVycm9yLTEwNzQ2LXRoaXMtdHJhbnNhY3Rpb24tY2FuLW5vdC1iZS1wcm9jZXNzZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mades](/forum/user/7857-mades "View mades's Profile")** - [![mades's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7857-mades "View mades's Profile") Topic Author - [ Offline](/forum/user/7857-mades) Less More - Posts: 7 - Thank you received: 0 - - 14 years 4 months ago [\#54515](#54515) by [mades](/forum/user/7857-mades "View mades's Profile") Replied by *[mades](/forum/user/7857-mades "View mades's Profile")* on topic *[Re: Error 10746: This transaction Can not Be Processed](/forum/2-general-talk-about-hikashop/54052-error-10746-this-transaction-can-not-be-processed#54515 "Hi I have problem when I want to make a payment. I have the following message: "Error 10746: This transaction Can not Be Processed. Please use a valid country on the billing address." How to solve this problem please?...")* Where do I go to change the options "no shipping" and / or the "address override" in the plugin? because I can not find. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0MDUyLWVycm9yLTEwNzQ2LXRoaXMtdHJhbnNhY3Rpb24tY2FuLW5vdC1iZS1wcm9jZXNzZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 4 months ago [\#54516](#54516) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error 10746: This transaction Can not Be Processed](/forum/2-general-talk-about-hikashop/54052-error-10746-this-transaction-can-not-be-processed#54516 "Hi I have problem when I want to make a payment. I have the following message: "Error 10746: This transaction Can not Be Processed. Please use a valid country on the billing address." How to solve this problem please?...")* It's in the PayPal method options screen: [ www.hikashop.com/en/support/documentatio...ent-paypal-form.html](http://www.hikashop.com/en/support/documentation/32-hikashop-payment-paypal-form.html) The following user(s) said Thank You: [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0MDUyLWVycm9yLTEwNzQ2LXRoaXMtdHJhbnNhY3Rpb24tY2FuLW5vdC1iZS1wcm9jZXNzZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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