[Skip to main content](#vessel-content) # Re: system cache and hikashop ## - **[Schrijfklasje](/forum/user/6455-schrijfklasje "View Schrijfklasje's Profile")** - [![Schrijfklasje's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6455-schrijfklasje "View Schrijfklasje's Profile") Topic Author - [ Offline](/forum/user/6455-schrijfklasje) Less More - Posts: 48 - Thank you received: 1 - - 14 years 4 months ago [\#54736](#54736) by [Schrijfklasje](/forum/user/6455-schrijfklasje "View Schrijfklasje's Profile") *[system cache and hikashop](/forum/2-general-talk-about-hikashop/54736-re-system-cache-and-hikashop#54736 "hi, is it true that you better not use system cache with Hikashop? From the forum I get different info. When I turn on system cache in Joomla 2.5 I have problems with the checkout: the cart shows products not ordered by me or orders I deleted earlier. When I turn off system cache it works allright and the products appear that I order. Is this a known issue? thank you, Damiaan")* was created by *[Schrijfklasje](/forum/user/6455-schrijfklasje "View Schrijfklasje's Profile")* hi, is it true that you better not use system cache with Hikashop? From the forum I get different info. When I turn on system cache in Joomla 2.5 I have problems with the checkout: the cart shows products not ordered by me or orders I deleted earlier. When I turn off system cache it works allright and the products appear that I order. Is this a known issue? thank you, Damiaan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0NzM2LXJlLXN5c3RlbS1jYWNoZS1hbmQtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86326 - Thank you received: 14288 - - 14 years 4 months ago [\#54775](#54775) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: system cache and hikashop](/forum/2-general-talk-about-hikashop/54736-re-system-cache-and-hikashop#54775 "hi, is it true that you better not use system cache with Hikashop? From the forum I get different info. When I turn on system cache in Joomla 2.5 I have problems with the checkout: the cart shows products not ordered by me or orders I deleted earlier. When I turn off system cache it works allright and the products appear that I order. Is this a known issue? thank you, Damiaan")* Hi, Yes, that's true. And that's normal. The cache system of joomla is not designed to handle that. It's in no way a bug in HikaShop. If you want to have caching on your website, you will have to user another caching system, like this one for example: [ extensions.joomla.org/extensions/core-en...formance/cache/13155](http://extensions.joomla.org/extensions/core-enhancements/performance/cache/13155) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0NzM2LXJlLXN5c3RlbS1jYWNoZS1hbmQtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[serbofleconcepts](/forum/user/37141-serbofleconcepts "View serbofleconcepts's Profile")** - [![serbofleconcepts's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar37141.gif)](/forum/user/37141-serbofleconcepts "View serbofleconcepts's Profile") - [ Offline](/forum/user/37141-serbofleconcepts) Less More - Posts: 158 - Thank you received: 5 - - 5 years 2 months ago [\#335419](#335419) by [serbofleconcepts](/forum/user/37141-serbofleconcepts "View serbofleconcepts's Profile") Replied by *[serbofleconcepts](/forum/user/37141-serbofleconcepts "View serbofleconcepts's Profile")* on topic *[Re: system cache and hikashop](/forum/2-general-talk-about-hikashop/54736-re-system-cache-and-hikashop#335419 "hi, is it true that you better not use system cache with Hikashop? From the forum I get different info. When I turn on system cache in Joomla 2.5 I have problems with the checkout: the cart shows products not ordered by me or orders I deleted earlier. When I turn off system cache it works allright and the products appear that I order. Is this a known issue? thank you, Damiaan")* Hi, is this still the case with the latest version of Hikashop as turning the Joomla cache off is causing a site performance issue? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0NzM2LXJlLXN5c3RlbS1jYWNoZS1hbmQtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86326 - Thank you received: 14288 - - 5 years 2 months ago [\#335426](#335426) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: system cache and hikashop](/forum/2-general-talk-about-hikashop/54736-re-system-cache-and-hikashop#335426 "hi, is it true that you better not use system cache with Hikashop? From the forum I get different info. When I turn on system cache in Joomla 2.5 I have problems with the checkout: the cart shows products not ordered by me or orders I deleted earlier. When I turn off system cache it works allright and the products appear that I order. Is this a known issue? thank you, Damiaan")* Hi, Since then, we did some modifications in HikaShop to clear the cache of Joomla when a product is added to the cart or when the cart is modified. So HikaShop can work with Joomla's caching. However, if the cache is too aggressive, it's possible that you notice issues. For example, if you cache the modules, then the cart module might not be called by Joomla to redisplay itself and thus it will display information which doesn't correspond to what HikaShop has stored in the database. So I would recommend to configure caching incrementally and test with several browsers that the cart displays the correct information for different browsers. The following user(s) said Thank You: [serbofleconcepts](/forum/user/37141-serbofleconcepts "View serbofleconcepts's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0NzM2LXJlLXN5c3RlbS1jYWNoZS1hbmQtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.049 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)