[Skip to main content](#vessel-content) # add tracking# in the order status ## - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86540 - Thank you received: 14299 - - 2 years 10 months ago [\#358027](#358027) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[add tracking# in the order status](/forum/2-general-talk-about-hikashop/54993-add-tracking-in-the-order-status?start=20#358027 "Is there any way to add the tracking# when user click into their account to check their order status. I didn't see there is an option that I can add a column to the customer order view. Thank you!")* Hi, The toggles on the listing are only the simplified ones. Please edit the custom field as I said in my previous message. On the edit form of the field, you'll see extra display settings in order to fine tune the display on the different areas. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0OTkzLWFkZC10cmFja2luZy1pbi10aGUtb3JkZXItc3RhdHVzP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Genr8r](/forum/user/44235-genr8r "View Genr8r's Profile")** - [![Genr8r's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/44235-genr8r "View Genr8r's Profile") - [ Offline](/forum/user/44235-genr8r) Less More - Posts: 43 - Thank you received: 5 - - 2 years 10 months ago [\#358030](#358030) by [Genr8r](/forum/user/44235-genr8r "View Genr8r's Profile") Replied by *[Genr8r](/forum/user/44235-genr8r "View Genr8r's Profile")* on topic *[add tracking# in the order status](/forum/2-general-talk-about-hikashop/54993-add-tracking-in-the-order-status?start=20#358030 "Is there any way to add the tracking# when user click into their account to check their order status. I didn't see there is an option that I can add a column to the customer order view. Thank you!")* Hi Nicholas, Thank you for the quick response. I am sorry if I am misunderstanding. The 4th screenshot from my previous post shows that within the "display" area of the **custom field edit form** I have all of the options set to "yes" including **backend-listing**. That toggle is working to enable/disable the "Birth Month" custom field within the order list view. So, I am confident that I am editing the correct setting in the custom field edit view for "Tracking Number". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0OTkzLWFkZC10cmFja2luZy1pbi10aGUtb3JkZXItc3RhdHVzP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86540 - Thank you received: 14299 - - 2 years 10 months ago [\#358032](#358032) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[add tracking# in the order status](/forum/2-general-talk-about-hikashop/54993-add-tracking-in-the-order-status?start=20#358032 "Is there any way to add the tracking# when user click into their account to check their order status. I didn't see there is an option that I can add a column to the customer order view. Thank you!")* Hi, That's my bad, I missed the last screenshot of your message somehow. In that case, the field is actually displaying on the listing. However, we introduced a while back the "columns" switcher on the top right corner of the listing, which allows you to activate and deactivate the display of each columns of listings in the backend. I can see on your screenshot that only 10 columns are displayed out of the 18 columns available. I suppose that your tracking number column is one of the deactivated columns in there. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0OTkzLWFkZC10cmFja2luZy1pbi10aGUtb3JkZXItc3RhdHVzP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Genr8r](/forum/user/44235-genr8r "View Genr8r's Profile")** - [![Genr8r's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/44235-genr8r "View Genr8r's Profile") - [ Offline](/forum/user/44235-genr8r) Less More - Posts: 43 - Thank you received: 5 - - 2 years 10 months ago [\#358076](#358076) by [Genr8r](/forum/user/44235-genr8r "View Genr8r's Profile") Replied by *[Genr8r](/forum/user/44235-genr8r "View Genr8r's Profile")* on topic *[add tracking# in the order status](/forum/2-general-talk-about-hikashop/54993-add-tracking-in-the-order-status?start=20#358076 "Is there any way to add the tracking# when user click into their account to check their order status. I didn't see there is an option that I can add a column to the customer order view. Thank you!")* Greetings, ...and now the oversight is mine. I have not changed any of the settings from the previous screenshots and the tracking ID is not showing in the switcher as an option. - [ ![switcher.png](/forum/attachment/58518) ](/forum/attachment/58518 "switcher.png") [ ](/forum/attachment/58518?download=1 "switcher.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0OTkzLWFkZC10cmFja2luZy1pbi10aGUtb3JkZXItc3RhdHVzP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86540 - Thank you received: 14299 - - 2 years 10 months ago [\#358077](#358077) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[add tracking# in the order status](/forum/2-general-talk-about-hikashop/54993-add-tracking-in-the-order-status?start=20#358077 "Is there any way to add the tracking# when user click into their account to check their order status. I didn't see there is an option that I can add a column to the customer order view. Thank you!")* Hi, Then, you must be using an early build of HikaShop 5.0.2 or HikaShop 5.0.1 and you likely have this issue: [ www.hikashop.com/support/forum/orders-ma...-fields-anymore.html](https://www.hikashop.com/support/forum/orders-management/907395-backend-columns-do-not-show-custom-fields-anymore.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0OTkzLWFkZC10cmFja2luZy1pbi10aGUtb3JkZXItc3RhdHVzP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Genr8r](/forum/user/44235-genr8r "View Genr8r's Profile")** - [![Genr8r's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/44235-genr8r "View Genr8r's Profile") - [ Offline](/forum/user/44235-genr8r) Less More - Posts: 43 - Thank you received: 5 - - 2 years 10 months ago [\#358084](#358084) by [Genr8r](/forum/user/44235-genr8r "View Genr8r's Profile") Replied by *[Genr8r](/forum/user/44235-genr8r "View Genr8r's Profile")* on topic *[add tracking# in the order status](/forum/2-general-talk-about-hikashop/54993-add-tracking-in-the-order-status?start=20#358084 "Is there any way to add the tracking# when user click into their account to check their order status. I didn't see there is an option that I can add a column to the customer order view. Thank you!")* Reinstalling 5.0.2 over the top corrected the issue. Thanks Nicholas! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU0OTkzLWFkZC10cmFja2luZy1pbi10aGUtb3JkZXItc3RhdHVzP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.074 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)