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#   hikashop\_social does not work

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- **[Felix2000](/forum/user/7641-felix2000 "View Felix2000's Profile")**
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14 years 4 months ago [\#55093](#55093) by [Felix2000](/forum/user/7641-felix2000 "View Felix2000's Profile")  *[hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#55093 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")* was created by *[Felix2000](/forum/user/7641-felix2000 "View Felix2000's Profile")*

hikashop_social ( Google, Twitter, Facebook )
not work ![:(](/media/kunena/emoticons/22.png ":(") (shows: **{hikashop\_social}**)
work ok ![:)](/media/kunena/emoticons/3.png ":)")
not work ![:(](/media/kunena/emoticons/22.png ":(") (shows: **{hikashop\_social}**)
work ok ![:)](/media/kunena/emoticons/3.png ":)")
not work ![:(](/media/kunena/emoticons/22.png ":(") (shows: **{hikashop\_social}**)
work ok ![:)](/media/kunena/emoticons/3.png ":)")
What's the problem?

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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14 years 4 months ago [\#55127](#55127) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#55127 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

The hikashop social networks plugin must be disabled. Please plugin it and it should work.

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- **[Felix2000](/forum/user/7641-felix2000 "View Felix2000's Profile")**
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14 years 4 months ago [\#55325](#55325) by [Felix2000](/forum/user/7641-felix2000 "View Felix2000's Profile")  Replied by *[Felix2000](/forum/user/7641-felix2000 "View Felix2000's Profile")* on topic *[Re: hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#55325 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

Hikashop Social Networks Plugin

if disable - does not show anything. OK

if enable - shows **{hikashop\_social}**

if enable and log in - show all OK

if enable and log out - show **{hikashop\_social}**

:blink:

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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14 years 4 months ago [\#55363](#55363) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#55363 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

That's probably because you changed the "access" option of the plugin to something else than public.
Please change it back to public and it should work for all the users, logged in or not.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MDkzLWhpa2FzaG9wLXNvY2lhbC1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation.

- **[undak](/forum/user/12210-undak "View undak's Profile")**
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13 years 10 months ago [\#80701](#80701) by [undak](/forum/user/12210-undak "View undak's Profile")  Replied by *[undak](/forum/user/12210-undak "View undak's Profile")* on topic *[Re: hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#80701 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

I have the same problem.
Hikashop social plug in is enabled. Access level is public. But it shows only {hikashop_social} on the product page.
Here is link: [ beta.oliver.mn/index.php/classic/classic...t/product/1-9284-266](http://beta.oliver.mn/index.php/classic/classic-zuult/product/1-9284-266)

Thank You for your answer in advance.
Undak

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13 years 10 months ago [\#80908](#80908) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#80908 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

Could you provide a screenshot of the options screen of the Social networks plugin ? There has to be something not configured right in there.

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- **[Mainzer](/forum/user/12103-mainzer "View Mainzer's Profile")**
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13 years 10 months ago -  13 years 10 months ago [\#80995](#80995) by [Mainzer](/forum/user/12103-mainzer "View Mainzer's Profile")  Replied by *[Mainzer](/forum/user/12103-mainzer "View Mainzer's Profile")* on topic *[hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#80995 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

Same here,

Hikashop Social Networks Plugin **Enabled**
Joomla global configuration / System cache **off**
System - Cache plugin **Disabled**
Access level **public**
Browser cache **cleared**

Don't know where to look more.

Link to a product: [url][ www.fotoconde.com/hikashop-menu-for-prod...1-alcacer-do-sal-001](http://www.fotoconde.com/hikashop-menu-for-products-listing/product/1-alcacer-do-sal-001)[/url]

Screenshot of the Social networks plugin:
image missing http://img191.imageshack.us/img191/8320/socialplug.png

Thank you,
Mainzer

Last edit: 13 years 10 months ago by [Mainzer](/forum/user/12103-mainzer "View Mainzer's Profile").

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13 years 10 months ago [\#81212](#81212) by [undak](/forum/user/12210-undak "View undak's Profile")  Replied by *[undak](/forum/user/12210-undak "View undak's Profile")* on topic *[Re: hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#81212 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

Here is screen shot of plug-in.

[ ![Untitled-1.png](/forum/attachment/7481) ](/forum/attachment/7481 "Untitled-1.png")

- [ ![Untitled-1.png](/forum/attachment/7481) ](/forum/attachment/7481 "Untitled-1.png") [ ](/forum/attachment/7481?download=1 "Untitled-1.png")

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13 years 10 months ago [\#81307](#81307) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#81307 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

@Mainzer : I see that you removed the description from the product page or didn't enter any. However, the plugin will only be triggered if there is a description in the product. Please check on that.

The following user(s) said Thank You: [Mainzer](/forum/user/12103-mainzer "View Mainzer's Profile")

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13 years 10 months ago -  13 years 10 months ago [\#81359](#81359) by [hnelke](/forum/user/12240-hnelke "View hnelke's Profile")  Replied by *[hnelke](/forum/user/12240-hnelke "View hnelke's Profile")* on topic *[Re: hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#81359 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

Hello,

I have the same problem.
Only the text {hikashop_social} was shown and I have a product descrition and it is public???
I use Joomla 3.02 and Hikashop 2.0.0.

[ nelkies.nelke.com/index.php/nelkies-shop...lau-weiss-mit-bommel](http://nelkies.nelke.com/index.php/nelkies-shop/product/4-muetze-blau-weiss-mit-bommel)

Hubert

Last edit: 13 years 10 months ago by [hnelke](/forum/user/12240-hnelke "View hnelke's Profile").

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13 years 10 months ago -  13 years 10 months ago [\#81409](#81409) by [Mainzer](/forum/user/12103-mainzer "View Mainzer's Profile")  Replied by *[Mainzer](/forum/user/12103-mainzer "View Mainzer's Profile")* on topic *[hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#81409 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

Thank you for your reply nicolas,

I added a description to the product but no change.

[url][ www.fotoconde.com/hikashop-menu-for-prod...1-alcacer-do-sal-001](http://www.fotoconde.com/hikashop-menu-for-products-listing/product/1-alcacer-do-sal-001)][/url]

Last edit: 13 years 10 months ago by [Mainzer](/forum/user/12103-mainzer "View Mainzer's Profile").

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13 years 10 months ago [\#81552](#81552) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#81552 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

Would someone be able to provide a backend + FTP access to his website as we can't seem able to reproduce the problem on our end ? There really seem to be a bug somewhere but that might come from a 3rd party extension which would explain why we can't reproduce it on our end.

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13 years 10 months ago [\#81561](#81561) by [undak](/forum/user/12210-undak "View undak's Profile")  Replied by *[undak](/forum/user/12210-undak "View undak's Profile")* on topic *[hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#81561 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

I have sent email to You.
BR,
Undak

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13 years 10 months ago -  13 years 10 months ago [\#81625](#81625) by [hnelke](/forum/user/12240-hnelke "View hnelke's Profile")  Replied by *[hnelke](/forum/user/12240-hnelke "View hnelke's Profile")* on topic *[hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#81625 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

Hello,

after installing two Joomlashine products "imageshow" and "uniform" it happens again.
The socal plugin don't work. ({hikashop_social}

Link: [ nelkies.nelke.com/index.php/hikashop/product/1-jacke-black](http://nelkies.nelke.com/index.php/hikashop/product/1-jacke-black)
I send the admin access data to forum@hikashop.com!

regards Hubert

Last edit: 13 years 10 months ago by [hnelke](/forum/user/12240-hnelke "View hnelke's Profile").

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13 years 10 months ago [\#81637](#81637) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#81637 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

Hi undak and hnelke

I have just started to investigate in your website and I saw something "strange".
With these urls, the plugin is working fine :
[undak] [ beta.oliver.mn/index.php?option=com\_hika...duct&amp;task=show&amp;cid=1](http://beta.oliver.mn/index.php?option=com_hikashop&ctrl=product&task=show&cid=1)
[hnelke] [ nelkies.nelke.com/index.php?option=com\_h...uct&amp;&amp;task=show&amp;cid=1](http://nelkies.nelke.com/index.php?option=com_hikashop&ctrl=product&&task=show&cid=1)

So I think that you have an external plugin or something which is activated in your menu which is incompatible with the HikaShop social plugin.
I will continue to investigate on "what could broke the onAfterRender process".

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 10 months ago [\#81646](#81646) by [Mainzer](/forum/user/12103-mainzer "View Mainzer's Profile")  Replied by *[Mainzer](/forum/user/12103-mainzer "View Mainzer's Profile")* on topic *[hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#81646 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

Hello,

Probably this problem has something to do with the joomlashine extensions. Like hnelke I also have Joomlashine template + uniform + imageshow and poweradmin installed.

I already send you access details for backend and ftp to forum@hikashop.com

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13 years 10 months ago -  13 years 10 months ago [\#81649](#81649) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#81649 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

Hi all,

Thanks to backend access, I could find the problem and, even if I don't know which element creates the incompatibility, I was able to make a patch.

So you can use this version of the plugin and it should fix the issue:
*This attachment is hidden for guests.
Please log in or register to see it.*

The patch would be included in the next release of HikaShop.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

Last edit: 13 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile").

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13 years 10 months ago [\#81651](#81651) by [Mainzer](/forum/user/12103-mainzer "View Mainzer's Profile")  Replied by *[Mainzer](/forum/user/12103-mainzer "View Mainzer's Profile")* on topic *[hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#81651 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

Hy Jerome,

just installed new version you posted, but it seems not to solve the problem for me.

I'm curious if it works for hnelke or undak

regards

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13 years 10 months ago [\#81653](#81653) by [Mainzer](/forum/user/12103-mainzer "View Mainzer's Profile")  Replied by *[Mainzer](/forum/user/12103-mainzer "View Mainzer's Profile")* on topic *[hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#81653 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

Hi again,

Forget my last post, suddenly it works. I just refreshed page several times and it appeared.

@ hnelke and undak, just install the new version of the plugin that Jerome posted and it works fine ![:)](/media/kunena/emoticons/3.png ":)")

Thank you Jerome ![:cheer:](/media/kunena/emoticons/2.png ":cheer:")

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13 years 10 months ago [\#81662](#81662) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[hikashop\_social does not work](/forum/2-general-talk-about-hikashop/55093-hikashop-social-does-not-work#81662 "hikashop&#95;social ( Google, Twitter, Facebook ) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) not work :( (shows: {hikashop&#95;social}) work ok :) What's the problem?")*

Hi,

I have already install the plugin on undak and hnelke websites (for testing the problem and test my fix too).

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [hnelke](/forum/user/12240-hnelke "View hnelke's Profile")

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