[Skip to main content](#vessel-content) # Importing Images ## - **[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")** - [![kizza2's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6702-kizza2 "View kizza2's Profile") Topic Author - [ Offline](/forum/user/6702-kizza2) Less More - Posts: 40 - Thank you received: 0 - - 14 years 4 months ago [\#55253](#55253) by [kizza2](/forum/user/6702-kizza2 "View kizza2's Profile") *[Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55253 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* was created by *[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")* I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep getting and the info i am entering. Thnaks [ ![screenshot.png](/forum/attachment/4448) ](/forum/attachment/4448 "screenshot.png") - [ ![screenshot.png](/forum/attachment/4448) ](/forum/attachment/4448 "screenshot.png") [ ](/forum/attachment/4448?download=1 "screenshot.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 4 months ago [\#55310](#55310) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55310 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* Please make sure that you didn't upload the images in the same folder than the folder you set in the "upload folder path" option of the configuration of HikaShop. Also, turning off the FTP layer of joomla in the configuration of joomla might help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")** - [![kizza2's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6702-kizza2 "View kizza2's Profile") Topic Author - [ Offline](/forum/user/6702-kizza2) Less More - Posts: 40 - Thank you received: 0 - - 14 years 4 months ago [\#55352](#55352) by [kizza2](/forum/user/6702-kizza2 "View kizza2's Profile") Replied by *[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55352 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* The upload folder path in Hikashop is media/com_hikashop/upload/ which is different to where i have placed my images (/root/htdocs/photos/dubbovgrafton2). My ftp setting is also set to No. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")** - [![kizza2's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6702-kizza2 "View kizza2's Profile") Topic Author - [ Offline](/forum/user/6702-kizza2) Less More - Posts: 40 - Thank you received: 0 - - 14 years 4 months ago [\#55437](#55437) by [kizza2](/forum/user/6702-kizza2 "View kizza2's Profile") Replied by *[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55437 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* Just so you know I am using filezilla to upload my images because I have so many. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 4 months ago [\#55514](#55514) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55514 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* Then try to change the permissions of that /root/htdocs/photos/dubbovgrafton2 folder to 777. That should hopefully avoid the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")** - [![kizza2's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6702-kizza2 "View kizza2's Profile") Topic Author - [ Offline](/forum/user/6702-kizza2) Less More - Posts: 40 - Thank you received: 0 - - 14 years 4 months ago [\#55538](#55538) by [kizza2](/forum/user/6702-kizza2 "View kizza2's Profile") Replied by *[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55538 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* I have the permissions of that folder also set to 777 and its still not working? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 4 months ago [\#55541](#55541) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55541 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* There is still a problem with that folder. If joomla says it can't write in it, then it means that there is a permission issue on the folder. There is no other reasons I can think of. Let's go around the problem and change the line: if(!$fileClass->checkFolder($uploadFolder)){ to: if($delete && !$fileClass->checkFolder($uploadFolder)){ in the file administrator/components/com_hikashop/helpers/import.php That should avoid the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")** - [![kizza2's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6702-kizza2 "View kizza2's Profile") Topic Author - [ Offline](/forum/user/6702-kizza2) Less More - Posts: 40 - Thank you received: 0 - - 14 years 4 months ago [\#55545](#55545) by [kizza2](/forum/user/6702-kizza2 "View kizza2's Profile") Replied by *[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55545 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* No that hasn't helped either. I now get the following. Is it possible for me to send the login details for you to take a look [ ![Untitled.png](/forum/attachment/4471) ](/forum/attachment/4471 "Untitled.png") - [ ![Untitled.png](/forum/attachment/4471) ](/forum/attachment/4471 "Untitled.png") [ ](/forum/attachment/4471?download=1 "Untitled.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 4 months ago [\#55548](#55548) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55548 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* It worked actually... It let the system proceed to the next step. Apparently, the path that you gave to the import is not correct. Path is not a folder means that the path is not correct. That's probably why the system wouldn't be able to write in it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")** - [![kizza2's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6702-kizza2 "View kizza2's Profile") Topic Author - [ Offline](/forum/user/6702-kizza2) Less More - Posts: 40 - Thank you received: 0 - - 14 years 4 months ago [\#55555](#55555) by [kizza2](/forum/user/6702-kizza2 "View kizza2's Profile") Replied by *[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55555 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* Ok I have tried the following, can you please give an example of what i need to be entering /root/htdocs/photos/dubbovgrafton2 root/htdocs/photos/dubbovgrafton2 /htdocs/images/dubbovgrafton2 /hermes/waloraweb098/b55/pow.vixpix/htdocs/dubbovgrafton2 /root/htdocs/dubbovgrafton2 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 4 months ago [\#55557](#55557) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55557 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* You need to enter the absolute path of the folder. I can't tell you what that is as I don't know your server's folder structure nor do I know how and where you uploaded your images. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")** - [![kizza2's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6702-kizza2 "View kizza2's Profile") Topic Author - [ Offline](/forum/user/6702-kizza2) Less More - Posts: 40 - Thank you received: 0 - - 14 years 4 months ago [\#55566](#55566) by [kizza2](/forum/user/6702-kizza2 "View kizza2's Profile") Replied by *[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55566 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* Hi. Sorry but we are still having trouble identifying our absolute path. Please find attached a snapshot of our file structure. It highlights the folder we wish to use - macarthur2vtamworth2. THe site url is vixpixphotography.com Are you able to define the absolute path from this information. THanks [ ![VixPixFileStructure.png](/forum/attachment/4476) ](/forum/attachment/4476 "...eStructure.png") - [ ![VixPixFileStructure.png](/forum/attachment/4476) ](/forum/attachment/4476 "...eStructure.png") [ ](/forum/attachment/4476?download=1 "...eStructure.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 4 months ago [\#55568](#55568) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55568 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* That's the structure of your website folder. But that doesn't give any information on the folders in which the website is located on the server. The simplest will be to enter the relative path of your folder from your website's root directory. So it should be just the name of your folder, without any slashes. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")** - [![kizza2's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6702-kizza2 "View kizza2's Profile") Topic Author - [ Offline](/forum/user/6702-kizza2) Less More - Posts: 40 - Thank you received: 0 - - 14 years 4 months ago [\#55569](#55569) by [kizza2](/forum/user/6702-kizza2 "View kizza2's Profile") Replied by *[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55569 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* Ok. THanks for that. We seem to have gotten a little further by using the relative path of macarthur2vtamworth2. However we now get the following message. Fatal error: Allowed memory size of 18874368 bytes exhausted (tried to allocate 9600 bytes) in /hermes/waloraweb098/b55/pow.vixpix/htdocs/administrator/components/com_hikashop/helpers/image.php on line 390 Any ideas? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 4 months ago [\#55576](#55576) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55576 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* Remove the "image width/height" options that you set in the Files tab of the configuration. It is apparently trying to resize all your images on the fly and the resources restrictions of your server are too low for that. The following user(s) said Thank You: [loveawake.ru](/forum/user/60304-loveawake-ru "View loveawake.ru's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")** - [![kizza2's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6702-kizza2 "View kizza2's Profile") Topic Author - [ Offline](/forum/user/6702-kizza2) Less More - Posts: 40 - Thank you received: 0 - - 14 years 4 months ago [\#55582](#55582) by [kizza2](/forum/user/6702-kizza2 "View kizza2's Profile") Replied by *[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55582 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* we are still getting the error message after removing the widths and heights. Would we be better transfering away from this server, it seems to have alot of issues Fatal error: Allowed memory size of 18874368 bytes exhausted (tried to allocate 9600 bytes) in /hermes/waloraweb098/b55/pow.vixpix/htdocs/administrator/components/com_hikashop/helpers/image.php on line 390 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 4 months ago [\#55584](#55584) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55584 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* Try to do it several times. The images should be imported little by little. But you could ask your hosting company to increase your memory_limit setting, at least temporarily. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")** - [![kizza2's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6702-kizza2 "View kizza2's Profile") Topic Author - [ Offline](/forum/user/6702-kizza2) Less More - Posts: 40 - Thank you received: 0 - - 14 years 4 months ago [\#55591](#55591) by [kizza2](/forum/user/6702-kizza2 "View kizza2's Profile") Replied by *[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55591 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* Hi. Firstly I would just like to say thankyou for your patience and help. I have been doing a little bit of testing and it appears that the server is dodgy. I was wondering if it is possible to get a copy of hikashop business with a 24hr license on it to run on a new server to make sure it works, once again thanks for your help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 4 months ago [\#55665](#55665) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Importing Images](/forum/2-general-talk-about-hikashop/55253-importing-images#55665 "I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep...")* You can use the package you have and change the URL temporarily in the Your account->Your subscriptions on our website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU1MjUzLWltcG9ydGluZy1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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