[Skip to main content](#vessel-content) # Shopping cart - No email confirm to continue ## - **[ngt13](/forum/user/7850-ngt13 "View ngt13's Profile")** - [![ngt13's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7850-ngt13 "View ngt13's Profile") Topic Author - [ Offline](/forum/user/7850-ngt13) Less More - Posts: 53 - Thank you received: 0 - - 14 years 4 months ago [\#56888](#56888) by [ngt13](/forum/user/7850-ngt13 "View ngt13's Profile") *[Shopping cart - No email confirm to continue](/forum/2-general-talk-about-hikashop/56888-shopping-cart-no-email-confirm-to-continue#56888 "Hi Im setting up a hika shop and would like to know if can i turn off the account activation so that a customer can register, fill in details, pay an order then activate his/her account at a later date? many thanks")* was created by *[ngt13](/forum/user/7850-ngt13 "View ngt13's Profile")* Hi Im setting up a hika shop and would like to know if can i turn off the account activation so that a customer can register, fill in details, pay an order then activate his/her account at a later date? many thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU2ODg4LXNob3BwaW5nLWNhcnQtbm8tZW1haWwtY29uZmlybS10by1jb250aW51ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ngt13](/forum/user/7850-ngt13 "View ngt13's Profile")** - [![ngt13's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7850-ngt13 "View ngt13's Profile") Topic Author - [ Offline](/forum/user/7850-ngt13) Less More - Posts: 53 - Thank you received: 0 - - 14 years 4 months ago [\#56913](#56913) by [ngt13](/forum/user/7850-ngt13 "View ngt13's Profile") Replied by *[ngt13](/forum/user/7850-ngt13 "View ngt13's Profile")* on topic *[Re: Shopping cart - No email confirm to continue](/forum/2-general-talk-about-hikashop/56888-shopping-cart-no-email-confirm-to-continue#56913 "Hi Im setting up a hika shop and would like to know if can i turn off the account activation so that a customer can register, fill in details, pay an order then activate his/her account at a later date? many thanks")* Here is where we stand. We purchased a copy of HikaShop business and have had numerous problem trying to get it to work. The web host don't seem know anything (iv given them ideas on what could be the problem but without a fix) so im applying to you guys at hikashop to help us get this up and running for us once and for all. What we have done 1. The shop is in place (products, categories etc) 2. Trying to process an order and get numerous problems with this **Issues have come across** Firefox Issue - Click add to cart the cart refreshes but stays empty so you can place an order Using Google Chrome - add to cart (works ok), user registration (email sent and registered works ok), when log back onto site to complete the order billing address doesnt show instead you have to add a new billing address if you do this a new one doesnt update not allowing you to progress to pay for the service. Please please guys any ideas? We love the look on the Hikashop and all the work you have done we just want to get the site working In an ideal world what we would like..... 1. User chooses package 2. Fills in personal details and Login information 3. Landlord activates account progresses to site 4. Fills in form about service information and uploads 4 pictures (information we need to complete the service) 5. User progresses to payment page accepts terms and conditions Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU2ODg4LXNob3BwaW5nLWNhcnQtbm8tZW1haWwtY29uZmlybS10by1jb250aW51ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 4 months ago [\#56944](#56944) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shopping cart - No email confirm to continue](/forum/2-general-talk-about-hikashop/56888-shopping-cart-no-email-confirm-to-continue#56944 "Hi Im setting up a hika shop and would like to know if can i turn off the account activation so that a customer can register, fill in details, pay an order then activate his/her account at a later date? many thanks")* Hi, Please don't post the same questions on several threads. If you don't want the activation, you can turn it off in the options of the joomla user manager. For the cart refresh in firefox: [ www.hikashop.com/en/forum/2-general-talk...mpty-in-firefox.html](http://www.hikashop.com/en/forum/2-general-talk-about-hikashop/56908-cart-empty-in-firefox.html) For the address being lost, you might have that problem: [ www.hikashop.com/en/forum/3-bug-report/5...billing-address.html](http://www.hikashop.com/en/forum/3-bug-report/55339-cant-add-registered-billing-address.html) Please follow the indications there. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU2ODg4LXNob3BwaW5nLWNhcnQtbm8tZW1haWwtY29uZmlybS10by1jb250aW51ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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