[Skip to main content](#vessel-content) # internet explorer9 ## - **[ghaithge](/forum/user/7078-ghaithge "View ghaithge's Profile")** - [![ghaithge's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7078-ghaithge "View ghaithge's Profile") Topic Author - [ Offline](/forum/user/7078-ghaithge) Less More - Posts: 46 - Thank you received: 0 - - 14 years 3 months ago [\#57554](#57554) by [ghaithge](/forum/user/7078-ghaithge "View ghaithge's Profile") *[internet explorer9](/forum/2-general-talk-about-hikashop/57554-internet-explorer9#57554 "my site is not working with internet explorer9. any known issues / fix? i am using the hagane - Default template.")* was created by *[ghaithge](/forum/user/7078-ghaithge "View ghaithge's Profile")* my site is not working with internet explorer9. any known issues / fix? i am using the hagane - Default template. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU3NTU0LWludGVybmV0LWV4cGxvcmVyOT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 3 months ago [\#57602](#57602) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: internet explorer9](/forum/2-general-talk-about-hikashop/57554-internet-explorer9#57602 "my site is not working with internet explorer9. any known issues / fix? i am using the hagane - Default template.")* Hello, Can you tell me **exactly** what is not working in your site with internet explorer 9, and give me your web site adress please ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU3NTU0LWludGVybmV0LWV4cGxvcmVyOT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ghaithge](/forum/user/7078-ghaithge "View ghaithge's Profile")** - [![ghaithge's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7078-ghaithge "View ghaithge's Profile") Topic Author - [ Offline](/forum/user/7078-ghaithge) Less More - Posts: 46 - Thank you received: 0 - - 14 years 3 months ago [\#57720](#57720) by [ghaithge](/forum/user/7078-ghaithge "View ghaithge's Profile") Replied by *[ghaithge](/forum/user/7078-ghaithge "View ghaithge's Profile")* on topic *[Re: internet explorer9](/forum/2-general-talk-about-hikashop/57554-internet-explorer9#57720 "my site is not working with internet explorer9. any known issues / fix? i am using the hagane - Default template.")* my site is:http://drz.cloudaccess.net/ the error derails: Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Win64; x64; Trident/5.0; .NET CLR 2.0.50727; SLCC2; Media Center PC 6.0; .NET4.0C; Tablet PC 2.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729) Timestamp: Mon, 16 Jul 2012 20:34:24 UTC Message: Unable to get value of the property 'getElementsByTagName': object is null or undefined Line: 203 Char: 6 Code: 0 URI: [ drz.cloudaccess.net/](http://drz.cloudaccess.net/) please note this problem occurs only in ie; other browsers wok fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU3NTU0LWludGVybmV0LWV4cGxvcmVyOT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 3 months ago [\#57723](#57723) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: internet explorer9](/forum/2-general-talk-about-hikashop/57554-internet-explorer9#57723 "my site is not working with internet explorer9. any known issues / fix? i am using the hagane - Default template.")* That error comes from your extended menu module's javascript code. Please contact their support for help on that error. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU3NTU0LWludGVybmV0LWV4cGxvcmVyOT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ghaithge](/forum/user/7078-ghaithge "View ghaithge's Profile")** - [![ghaithge's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7078-ghaithge "View ghaithge's Profile") Topic Author - [ Offline](/forum/user/7078-ghaithge) Less More - Posts: 46 - Thank you received: 0 - - 14 years 3 months ago [\#58098](#58098) by [ghaithge](/forum/user/7078-ghaithge "View ghaithge's Profile") Replied by *[ghaithge](/forum/user/7078-ghaithge "View ghaithge's Profile")* on topic *[Re: internet explorer9](/forum/2-general-talk-about-hikashop/57554-internet-explorer9#58098 "my site is not working with internet explorer9. any known issues / fix? i am using the hagane - Default template.")* I beleive the issue occurs from the template as i made a new test empty site with only the template as in [ abc.cloudaccess.net/](http://abc.cloudaccess.net/) the problem is still there ! I am using the hagane - Default template the same does not occur with your demo site although you are using the same template , so is there a better version . please send me the link ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU3NTU0LWludGVybmV0LWV4cGxvcmVyOT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 3 months ago [\#58142](#58142) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: internet explorer9](/forum/2-general-talk-about-hikashop/57554-internet-explorer9#58142 "my site is not working with internet explorer9. any known issues / fix? i am using the hagane - Default template.")* I can see the exact same javascript error on that website: var sfEls = document.getElementById("mainlevelmainnav").getElementsByTagName("LI"); Looking closer at the issue, it's because you're not displaying your menu with the joomla menu module. Because of that the javascript in the index.php file of the template doesn't find the menu and crash. You need to remove it: Code: <script type="text/javascript"><!--//--><![CDATA[//><!-- sfHover = function() { var sfEls = document.getElementById("mainlevelmainnav").getElementsByTagName("LI"); for (var i=0; i<sfEls.length; i++) { sfEls[i].onmouseover=function() { this.className+=" sfhover"; } sfEls[i].onmouseout=function() { this.className=this.className.replace(new RegExp(" sfhover\\b"), ""); } } } if (window.attachEvent) window.attachEvent("onload", sfHover); //--><!]]></script> Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU3NTU0LWludGVybmV0LWV4cGxvcmVyOT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ghaithge](/forum/user/7078-ghaithge "View ghaithge's Profile")** - [![ghaithge's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7078-ghaithge "View ghaithge's Profile") Topic Author - [ Offline](/forum/user/7078-ghaithge) Less More - Posts: 46 - Thank you received: 0 - - 14 years 3 months ago [\#58259](#58259) by [ghaithge](/forum/user/7078-ghaithge "View ghaithge's Profile") Replied by *[ghaithge](/forum/user/7078-ghaithge "View ghaithge's Profile")* on topic *[Re: internet explorer9](/forum/2-general-talk-about-hikashop/57554-internet-explorer9#58259 "my site is not working with internet explorer9. any known issues / fix? i am using the hagane - Default template.")* Thank you for your reply. Please confirm if I understood what you wrote: ==>I should open index.php and remove the <script .... until </scrpt> for the template to work with IE 9? please advise what is this script for : what will i loose ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU3NTU0LWludGVybmV0LWV4cGxvcmVyOT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 3 months ago [\#58261](#58261) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: internet explorer9](/forum/2-general-talk-about-hikashop/57554-internet-explorer9#58261 "my site is not working with internet explorer9. any known issues / fix? i am using the hagane - Default template.")* That code is for the joomla menu module to work on IE9 properly. You don't use it, so the code breaks. Please remember that the template was made specifically for our demo website. It's not that the template doesn't work with IE9, it's just that you're doing something which was not supposed to happen on the demo website...so it breaks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU3NTU0LWludGVybmV0LWV4cGxvcmVyOT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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