[Skip to main content](#vessel-content) # cart popup notice not working ## - **[glocknej](/forum/user/8253-glocknej "View glocknej's Profile")** - [![glocknej's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8253-glocknej "View glocknej's Profile") Topic Author - [ Offline](/forum/user/8253-glocknej) Less More - Posts: 1 - Thank you received: 0 - - 14 years 3 months ago [\#57901](#57901) by [glocknej](/forum/user/8253-glocknej "View glocknej's Profile") *[cart popup notice not working](/forum/2-general-talk-about-hikashop/57901-cart-popup-notice-not-working#57901 "hi, so far everything is working perfect with hikashop on my site ( www.miobio.at ) but i can't get the "stay and display popup notice" to work when a customer adds a product to the cart. Could somebody help me with this? Thanks, Julia")* was created by *[glocknej](/forum/user/8253-glocknej "View glocknej's Profile")* hi, so far everything is working perfect with hikashop on my site ([ www.miobio.at](http://www.miobio.at)) but i can't get the "stay and display popup notice" to work when a customer adds a product to the cart. Could somebody help me with this? Thanks, Julia Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU3OTAxLWNhcnQtcG9wdXAtbm90aWNlLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 3 months ago [\#57963](#57963) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: cart popup notice not working](/forum/2-general-talk-about-hikashop/57901-cart-popup-notice-not-working#57963 "hi, so far everything is working perfect with hikashop on my site ( www.miobio.at ) but i can't get the "stay and display popup notice" to work when a customer adds a product to the cart. Could somebody help me with this? Thanks, Julia")* Hi, You have a javascript error on your pages: Uncaught TypeError: Cannot set property 'innerHTML' of null on line 21 in the file [ www.miobio.at/templates/gk\_yourshop/js/gk.scripts.js](http://www.miobio.at/templates/gk_yourshop/js/gk.scripts.js) You can see it in your browser's javascript error console. Because of that the javascript of joomla in order to display the popup cannot be triggered and the popup notice doesn't display. As far as I can see, it's because that javascript code is expecting a cart module of another shopping cart to be there. And since it's not, it produces that error. So a solution could be to remove that javascript file from the index.php file of your template so that it won't cause any problems. But I would recommend to contact your template provider for advice. They know better than us their template and maybe that there is a better/simpler way to solve the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU3OTAxLWNhcnQtcG9wdXAtbm90aWNlLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.040 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)