[Skip to main content](#vessel-content) # Address missing in registration page ## - **[zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile")** - [![zebrafilm's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6308-zebrafilm "View zebrafilm's Profile") Topic Author - [ Offline](/forum/user/6308-zebrafilm) Less More - Posts: 187 - Thank you received: 10 - - 14 years 3 months ago [\#58361](#58361) by [zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile") *[Address missing in registration page](/forum/2-general-talk-about-hikashop/58361-address-missing-in-registration-page#58361 "It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan")* was created by *[zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile")* It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU4MzYxLWFkZHJlc3MtbWlzc2luZy1pbi1yZWdpc3RyYXRpb24tcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 3 months ago - 14 years 3 months ago [\#58419](#58419) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Address missing in registration page](/forum/2-general-talk-about-hikashop/58361-address-missing-in-registration-page#58419 "It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan")* If the fields don't show it's either because: The custom fields were deleted in the menu Display->Custom fields. In that case, you will have to install again HikaShop and it will put them all back automatically. The custom fields were unpublished. So you can just publish them back. There was an error during the update process and the address table structure is not correct. Try to turn on the "debug mode" of the configuration of Joomla and try again. If you see an error message, please report it for further instructions. Last edit: 14 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU4MzYxLWFkZHJlc3MtbWlzc2luZy1pbi1yZWdpc3RyYXRpb24tcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile")** - [![zebrafilm's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6308-zebrafilm "View zebrafilm's Profile") Topic Author - [ Offline](/forum/user/6308-zebrafilm) Less More - Posts: 187 - Thank you received: 10 - - 14 years 3 months ago [\#58452](#58452) by [zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile") Replied by *[zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile")* on topic *[Re: Address missing in registration page](/forum/2-general-talk-about-hikashop/58361-address-missing-in-registration-page#58452 "It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan")* As expected, stupid mistake from my side: in earlier test I played with the custom fields, uninstalled and now reinstalled and custom fields in 'fresh' install remained of. Found it now and getting the hang how/where to look. Keep being impressed about flexibility and stability. Great job! Bastiaan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU4MzYxLWFkZHJlc3MtbWlzc2luZy1pbi1yZWdpc3RyYXRpb24tcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")** - [![tanyatanya's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/513-tanyatanya "View tanyatanya's Profile") - [ Offline](/forum/user/513-tanyatanya) Less More - Posts: 90 - Thank you received: 0 - - 13 years 10 months ago [\#82929](#82929) by [tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile") Replied by *[tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")* on topic *[Re: Address missing in registration page](/forum/2-general-talk-about-hikashop/58361-address-missing-in-registration-page#82929 "It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan")* hi, I am also having the same problem (I've been ignoring it until a customer got confused!) I have checked to make sure that the custom fields are published, which they are. I have tried the debug mode when I go to registration. I have attached the text that appeared at the bottom of the page. I have reinstalled hikashop about a month ago - I can do it again if you think that will help. Any advice would be much appreciated. kind regards, Tanya Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU4MzYxLWFkZHJlc3MtbWlzc2luZy1pbi1yZWdpc3RyYXRpb24tcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 13 years 10 months ago [\#82991](#82991) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Address missing in registration page](/forum/2-general-talk-about-hikashop/58361-address-missing-in-registration-page#82991 "It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan")* Hi, I don't see any query on the table hikashop_field in your debug trace. So it sounds like you removed the address/login views from the checkout workflow and thus the fields are not loaded. Could you checkou your checkout workflow in the checkout tab of the configuration ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU4MzYxLWFkZHJlc3MtbWlzc2luZy1pbi1yZWdpc3RyYXRpb24tcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")** - [![tanyatanya's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/513-tanyatanya "View tanyatanya's Profile") - [ Offline](/forum/user/513-tanyatanya) Less More - Posts: 90 - Thank you received: 0 - - 13 years 10 months ago [\#83855](#83855) by [tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile") Replied by *[tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")* on topic *[Re: Address missing in registration page](/forum/2-general-talk-about-hikashop/58361-address-missing-in-registration-page#83855 "It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan")* hi - my checkout workflow is login_address_shipping_payment_confirm_cart_status,end have i removed or missed something? Tanya Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU4MzYxLWFkZHJlc3MtbWlzc2luZy1pbi1yZWdpc3RyYXRpb24tcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 10 months ago [\#84328](#84328) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: Address missing in registration page](/forum/2-general-talk-about-hikashop/58361-address-missing-in-registration-page#84328 "It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan")* Hi, Have you disable the registration ? Can you give us a screenshot of your custom fields ? Try to install the latest HikaShop version from our website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU4MzYxLWFkZHJlc3MtbWlzc2luZy1pbi1yZWdpc3RyYXRpb24tcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")** - [![tanyatanya's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/513-tanyatanya "View tanyatanya's Profile") - [ Offline](/forum/user/513-tanyatanya) Less More - Posts: 90 - Thank you received: 0 - - 13 years 10 months ago [\#84349](#84349) by [tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile") Replied by *[tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")* on topic *[Re: Address missing in registration page](/forum/2-general-talk-about-hikashop/58361-address-missing-in-registration-page#84349 "It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan")* hi, registration is not disabled - I have 'registration' selected on the checkout configuration page. I have attached a screen shot of my custom fields page. I'll install the latest version from the website asap and let you know if that makes a difference. thanks Tanya - [ ![custom_fields.jpg](/forum/attachment/7852) ](/forum/attachment/7852 "custom_fields.jpg") [ ](/forum/attachment/7852?download=1 "custom_fields.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU4MzYxLWFkZHJlc3MtbWlzc2luZy1pbi1yZWdpc3RyYXRpb24tcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 10 months ago [\#84534](#84534) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Re: Address missing in registration page](/forum/2-general-talk-about-hikashop/58361-address-missing-in-registration-page#84534 "It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan")* Hi there, Please try to install the last version of Hikashop and keep us informed ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU4MzYxLWFkZHJlc3MtbWlzc2luZy1pbi1yZWdpc3RyYXRpb24tcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")** - [![tanyatanya's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/513-tanyatanya "View tanyatanya's Profile") - [ Offline](/forum/user/513-tanyatanya) Less More - Posts: 90 - Thank you received: 0 - - 13 years 10 months ago [\#85438](#85438) by [tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile") Replied by *[tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")* on topic *[Re: Address missing in registration page](/forum/2-general-talk-about-hikashop/58361-address-missing-in-registration-page#85438 "It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan")* i've installed the latest version of hikashop. however address fields are still missing from the registration page - has anyone got any other ideas as to what could be wrong? kind regards, Tanya Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU4MzYxLWFkZHJlc3MtbWlzc2luZy1pbi1yZWdpc3RyYXRpb24tcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 13 years 9 months ago [\#85615](#85615) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: Address missing in registration page](/forum/2-general-talk-about-hikashop/58361-address-missing-in-registration-page#85615 "It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan")* Hi, Could you provide a screenshot of your problem ? I think that, you could display the classical Joomla registration and not the HikaShop registration. During the checkout, the address could be hidden by a css rule or by view override. So, even if your configuration looks good (but we do not see all of your configuration), the rest could be wrong. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU4MzYxLWFkZHJlc3MtbWlzc2luZy1pbi1yZWdpc3RyYXRpb24tcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")** - [![tanyatanya's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/513-tanyatanya "View tanyatanya's Profile") - [ Offline](/forum/user/513-tanyatanya) Less More - Posts: 90 - Thank you received: 0 - - 13 years 9 months ago [\#85616](#85616) by [tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile") Replied by *[tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")* on topic *[Re: Address missing in registration page](/forum/2-general-talk-about-hikashop/58361-address-missing-in-registration-page#85616 "It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan")* hi, I've attached a screen shot of the registration page. kind regards, Tanya - [ ![registration_page.jpg](/forum/attachment/7970) ](/forum/attachment/7970 "...ation_page.jpg") [ ](/forum/attachment/7970?download=1 "...ation_page.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU4MzYxLWFkZHJlc3MtbWlzc2luZy1pbi1yZWdpc3RyYXRpb24tcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 13 years 9 months ago [\#85643](#85643) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: Address missing in registration page](/forum/2-general-talk-about-hikashop/58361-address-missing-in-registration-page#85643 "It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan")* Hi, It is the joomla registration view, not the HikaShop one. So we can't display HikaShop information into it. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU4MzYxLWFkZHJlc3MtbWlzc2luZy1pbi1yZWdpc3RyYXRpb24tcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")** - [![tanyatanya's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/513-tanyatanya "View tanyatanya's Profile") - [ Offline](/forum/user/513-tanyatanya) Less More - Posts: 90 - Thank you received: 0 - - 13 years 9 months ago [\#85943](#85943) by [tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile") Replied by *[tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")* on topic *[Re: Address missing in registration page](/forum/2-general-talk-about-hikashop/58361-address-missing-in-registration-page#85943 "It might be a simple setting I missed but the address fields don't show up in the checkout - registration page. (In your demo I can see it should be, if someone is not logged in) If I log in with a client account that already had the address entered (when it still was version 1.5.6) that also does not show up if I want to change it. The edit button shows, the AJAX popup comes up but I only get an empty screen with the OK button. Currently using the free version of 1.5.8 on WSRV2008 system with PHP 5.13 I have no overrides active either. Bastiaan")* Thanks- I managed to sort it. It turned out that the plugin for redirecting the registration from joomla to hikashop was not active so I had to activate it in the plugin section of the website. Thanks again for your help. kind regards, Tanya Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU4MzYxLWFkZHJlc3MtbWlzc2luZy1pbi1yZWdpc3RyYXRpb24tcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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