[Skip to main content](#vessel-content) # Paypal Second Attempt ## - **[nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile")** - [![nowherenowhere's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4234.png)](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile") Topic Author - [ Offline](/forum/user/4234-nowherenowhere) Less More - Posts: 152 - Thank you received: 1 - - [](http://www.originate.co.za) - 14 years 3 months ago [\#59951](#59951) by [nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile") *[Paypal Second Attempt](/forum/2-general-talk-about-hikashop/59951-paypal-second-attempt#59951 "Hi Nicolas, On the site I'm currently building paypal is the only payment method. So when the client goes through the Checkout and is redirected to paypal - the order changes to created and they are sent an email... Now what happens if they fail to complete the order for any reason... They have an email saying - created, but no way of getting back into paypal to complete the order for that particual item... How can I send them a reference to access paypal again with the same order number etc - so the system automatically picks up the order - and then changes it from Created to Confirmed?")* was created by *[nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile")* Hi Nicolas, On the site I'm currently building paypal is the only payment method. So when the client goes through the Checkout and is redirected to paypal - the order changes to created and they are sent an email... Now what happens if they fail to complete the order for any reason... They have an email saying - created, but no way of getting back into paypal to complete the order for that particual item... How can I send them a reference to access paypal again with the same order number etc - so the system automatically picks up the order - and then changes it from Created to Confirmed? --- Believe in Better Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU5OTUxLXBheXBhbC1zZWNvbmQtYXR0ZW1wdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 3 months ago [\#60020](#60020) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Paypal Second Attempt](/forum/2-general-talk-about-hikashop/59951-paypal-second-attempt#60020 "Hi Nicolas, On the site I'm currently building paypal is the only payment method. So when the client goes through the Checkout and is redirected to paypal - the order changes to created and they are sent an email... Now what happens if they fail to complete the order for any reason... They have an email saying - created, but no way of getting back into paypal to complete the order for that particual item... How can I send them a reference to access paypal again with the same order number etc - so the system automatically picks up the order - and then changes it from Created to Confirmed?")* Hi, You can turn on the option "Payment of orders not paid immediately" in the Checkout tab of the configuration. That will display a "pay now" button on the order listing. You can create a menu link to the orders listing via the joomla menu manager. The following user(s) said Thank You: [nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU5OTUxLXBheXBhbC1zZWNvbmQtYXR0ZW1wdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile")** - [![nowherenowhere's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4234.png)](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile") Topic Author - [ Offline](/forum/user/4234-nowherenowhere) Less More - Posts: 152 - Thank you received: 1 - - [](http://www.originate.co.za) - 14 years 3 months ago [\#60061](#60061) by [nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile") Replied by *[nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile")* on topic *[Re: Paypal Second Attempt](/forum/2-general-talk-about-hikashop/59951-paypal-second-attempt#60061 "Hi Nicolas, On the site I'm currently building paypal is the only payment method. So when the client goes through the Checkout and is redirected to paypal - the order changes to created and they are sent an email... Now what happens if they fail to complete the order for any reason... They have an email saying - created, but no way of getting back into paypal to complete the order for that particual item... How can I send them a reference to access paypal again with the same order number etc - so the system automatically picks up the order - and then changes it from Created to Confirmed?")* Sorted! --- Believe in Better Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU5OTUxLXBheXBhbC1zZWNvbmQtYXR0ZW1wdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile")** - [![nowherenowhere's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4234.png)](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile") Topic Author - [ Offline](/forum/user/4234-nowherenowhere) Less More - Posts: 152 - Thank you received: 1 - - [](http://www.originate.co.za) - 14 years 3 months ago - 14 years 3 months ago [\#60077](#60077) by [nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile") Replied by *[nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile")* on topic *[Re: Paypal Second Attempt](/forum/2-general-talk-about-hikashop/59951-paypal-second-attempt#60077 "Hi Nicolas, On the site I'm currently building paypal is the only payment method. So when the client goes through the Checkout and is redirected to paypal - the order changes to created and they are sent an email... Now what happens if they fail to complete the order for any reason... They have an email saying - created, but no way of getting back into paypal to complete the order for that particual item... How can I send them a reference to access paypal again with the same order number etc - so the system automatically picks up the order - and then changes it from Created to Confirmed?")* Well not quite... Seems I have a new issue . the site is sending the client to paypal and they make the payment. The Notification doesnt come back to change the status. So I checked it in Paypal IPN and I get 408 ERROR>> 06/08/2012 16:28 GMT+02:00 02H37191K2142771V Retrying 9667804268297063W Instant Payment Notification (IPN) details Message ID02H37191K2142771V Date/time created06/08/2012 16:28 GMT+02:00 Original/ResentOriginal Latest delivery attempt date/time07/08/2012 15:14 GMT+02:00 Notification URLhttp://heelcrush.com/index.php?option=com_hikashop&ctrl=checkout&task=notify&notif_payment=paypal&tmpl=component&lang=en&Itemid=108 HTTP response codeWhat's this?408 Delivery statusRetrying No. of retries14 Transaction ID9667804268297063W IPN typeTransaction made Looks like a godaddy shared hosting issue .... Anyone know how to fix this? Do I need to buy an SSL? --- Believe in Better Last edit: 14 years 3 months ago by [nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU5OTUxLXBheXBhbC1zZWNvbmQtYXR0ZW1wdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 3 months ago [\#60162](#60162) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Paypal Second Attempt](/forum/2-general-talk-about-hikashop/59951-paypal-second-attempt#60162 "Hi Nicolas, On the site I'm currently building paypal is the only payment method. So when the client goes through the Checkout and is redirected to paypal - the order changes to created and they are sent an email... Now what happens if they fail to complete the order for any reason... They have an email saying - created, but no way of getting back into paypal to complete the order for that particual item... How can I send them a reference to access paypal again with the same order number etc - so the system automatically picks up the order - and then changes it from Created to Confirmed?")* That error indeed looks like a web server issue: [ www.checkupdown.com/status/E408.html](http://www.checkupdown.com/status/E408.html) I would recommend that you contact godaddy support for help. SSL won't solve the problem. I've actually never seen that problem so far. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU5OTUxLXBheXBhbC1zZWNvbmQtYXR0ZW1wdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile")** - [![nowherenowhere's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4234.png)](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile") Topic Author - [ Offline](/forum/user/4234-nowherenowhere) Less More - Posts: 152 - Thank you received: 1 - - [](http://www.originate.co.za) - 14 years 3 months ago [\#60185](#60185) by [nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile") Replied by *[nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile")* on topic *[Re: Paypal Second Attempt](/forum/2-general-talk-about-hikashop/59951-paypal-second-attempt#60185 "Hi Nicolas, On the site I'm currently building paypal is the only payment method. So when the client goes through the Checkout and is redirected to paypal - the order changes to created and they are sent an email... Now what happens if they fail to complete the order for any reason... They have an email saying - created, but no way of getting back into paypal to complete the order for that particual item... How can I send them a reference to access paypal again with the same order number etc - so the system automatically picks up the order - and then changes it from Created to Confirmed?")* Yeah, it looks like Go Daddy are the retard of the hosting world! They're saying its a paypal issue.... but how can it be - paypal is sending the notification. So frustrated --- Believe in Better Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU5OTUxLXBheXBhbC1zZWNvbmQtYXR0ZW1wdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile")** - [![nowherenowhere's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4234.png)](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile") Topic Author - [ Offline](/forum/user/4234-nowherenowhere) Less More - Posts: 152 - Thank you received: 1 - - [](http://www.originate.co.za) - 14 years 3 months ago [\#60332](#60332) by [nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile") Replied by *[nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile")* on topic *[Re: Paypal Second Attempt](/forum/2-general-talk-about-hikashop/59951-paypal-second-attempt#60332 "Hi Nicolas, On the site I'm currently building paypal is the only payment method. So when the client goes through the Checkout and is redirected to paypal - the order changes to created and they are sent an email... Now what happens if they fail to complete the order for any reason... They have an email saying - created, but no way of getting back into paypal to complete the order for that particual item... How can I send them a reference to access paypal again with the same order number etc - so the system automatically picks up the order - and then changes it from Created to Confirmed?")* Interesting, I dont know if something is happening behind the scenes but I got this email this morning: Hello, A Paypal notification was refused because the IP 66.211.170.66 is not in the list of valid IPs : 173.0.84.* 173.0.88.* 173.0.81.* 173.0.82.* Check the documentation concerning this issue at [ www.hikashop.com/index.php?option=com\_up...ment-paypal-error#ip](http://www.hikashop.com/index.php?option=com_updateme&ctrl=doc&component=HikaShop&page=payment-paypal-error#ip) This notification was for the order B3Q7 on the website [ heelcrush.com/](http://heelcrush.com/) You can access the order details directly by clicking on the link below after logging in your back end: [ heelcrush.com/administrator/index.php?op...ask=edit&order\_id=37](http://heelcrush.com/administrator/index.php?option=com_hikashop&ctrl=order&task=edit&order_id=37) So I've added the IP: 66.211.170.66 to the list in the plugin - looks like a legit Paypal/ Ebay IP... anyone aware of this one? --- Believe in Better Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU5OTUxLXBheXBhbC1zZWNvbmQtYXR0ZW1wdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 3 months ago [\#60391](#60391) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Paypal Second Attempt](/forum/2-general-talk-about-hikashop/59951-paypal-second-attempt#60391 "Hi Nicolas, On the site I'm currently building paypal is the only payment method. So when the client goes through the Checkout and is redirected to paypal - the order changes to created and they are sent an email... Now what happens if they fail to complete the order for any reason... They have an email saying - created, but no way of getting back into paypal to complete the order for that particual item... How can I send them a reference to access paypal again with the same order number etc - so the system automatically picks up the order - and then changes it from Created to Confirmed?")* Yes, that can happen when PayPal add new IPs for their servers. On our end we removed the list of IPs in the latest version as it's not really needed. That way, it avoids such problems. The following user(s) said Thank You: [nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU5OTUxLXBheXBhbC1zZWNvbmQtYXR0ZW1wdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jackpotwinner](/forum/user/4305-jackpotwinner "View jackpotwinner's Profile")** - [![jackpotwinner's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4305.jpg)](/forum/user/4305-jackpotwinner "View jackpotwinner's Profile") - [ Offline](/forum/user/4305-jackpotwinner) Less More - Posts: 54 - Thank you received: 0 - - - [](http://www.seekwithinyou.com) - 13 years 10 months ago - 13 years 10 months ago [\#84230](#84230) by [jackpotwinner](/forum/user/4305-jackpotwinner "View jackpotwinner's Profile") Replied by *[jackpotwinner](/forum/user/4305-jackpotwinner "View jackpotwinner's Profile")* on topic *[Re: Paypal Second Attempt](/forum/2-general-talk-about-hikashop/59951-paypal-second-attempt#84230 "Hi Nicolas, On the site I'm currently building paypal is the only payment method. So when the client goes through the Checkout and is redirected to paypal - the order changes to created and they are sent an email... Now what happens if they fail to complete the order for any reason... They have an email saying - created, but no way of getting back into paypal to complete the order for that particual item... How can I send them a reference to access paypal again with the same order number etc - so the system automatically picks up the order - and then changes it from Created to Confirmed?")* I just received the same error. I am using 2.0.0 and Joomla 2.5.8. Any assistance with this? Thanks! **The first email stated this:** A Paypal notification was refused because the IP 173.0.81.1 is not in the list of valid IPs : 173.0.88.* 66.211.169.* 173.0.84.* 66.211.170.* 173.0.82.* **The second email stated this:** A Paypal notification was received with the status Completed. The order is now confirmed. --- "The doctor of the future will give no medicine, but will interest his patients in the care of the human frame, in diet, and in the cause and prevention of disease." Thomas Edison Meditation for Health [ www.seekwithinyou.com](http://www.seekwithinyou.com) Last edit: 13 years 10 months ago by [jackpotwinner](/forum/user/4305-jackpotwinner "View jackpotwinner's Profile"). Reason: Update Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU5OTUxLXBheXBhbC1zZWNvbmQtYXR0ZW1wdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 13 years 10 months ago [\#84288](#84288) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: Paypal Second Attempt](/forum/2-general-talk-about-hikashop/59951-paypal-second-attempt#84288 "Hi Nicolas, On the site I'm currently building paypal is the only payment method. So when the client goes through the Checkout and is redirected to paypal - the order changes to created and they are sent an email... Now what happens if they fail to complete the order for any reason... They have an email saying - created, but no way of getting back into paypal to complete the order for that particual item... How can I send them a reference to access paypal again with the same order number etc - so the system automatically picks up the order - and then changes it from Created to Confirmed?")* Hi, Please open the configuration of the paypal plugin and click on the "Refresh IPs" link. It would load the current Paypal valid IPs. I have click on it just now I have got: 23.54.130.*,173.0.81.*,173.0.82.* Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU5OTUxLXBheXBhbC1zZWNvbmQtYXR0ZW1wdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jackpotwinner](/forum/user/4305-jackpotwinner "View jackpotwinner's Profile")** - [![jackpotwinner's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4305.jpg)](/forum/user/4305-jackpotwinner "View jackpotwinner's Profile") - [ Offline](/forum/user/4305-jackpotwinner) Less More - Posts: 54 - Thank you received: 0 - - - [](http://www.seekwithinyou.com) - 13 years 10 months ago [\#84428](#84428) by [jackpotwinner](/forum/user/4305-jackpotwinner "View jackpotwinner's Profile") Replied by *[jackpotwinner](/forum/user/4305-jackpotwinner "View jackpotwinner's Profile")* on topic *[Re: Paypal Second Attempt](/forum/2-general-talk-about-hikashop/59951-paypal-second-attempt#84428 "Hi Nicolas, On the site I'm currently building paypal is the only payment method. So when the client goes through the Checkout and is redirected to paypal - the order changes to created and they are sent an email... Now what happens if they fail to complete the order for any reason... They have an email saying - created, but no way of getting back into paypal to complete the order for that particual item... How can I send them a reference to access paypal again with the same order number etc - so the system automatically picks up the order - and then changes it from Created to Confirmed?")* Thanks! I clicked on it and received 23.64.162.*,173.0.81.*,173.0.82.* I have a feeling all is well ![:-)](/media/kunena/emoticons/3.png ":-)") --- "The doctor of the future will give no medicine, but will interest his patients in the care of the human frame, in diet, and in the cause and prevention of disease." Thomas Edison Meditation for Health [ www.seekwithinyou.com](http://www.seekwithinyou.com) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzU5OTUxLXBheXBhbC1zZWNvbmQtYXR0ZW1wdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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