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#   arrows are visible but not working

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- **[jan2](/forum/user/8072-jan2 "View jan2's Profile")**
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14 years 2 months ago -  14 years 2 months ago [\#62831](#62831) by [jan2](/forum/user/8072-jan2 "View jan2's Profile")  *[arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#62831 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")* was created by *[jan2](/forum/user/8072-jan2 "View jan2's Profile")*

Hello,

I have activated the arrows on the productpage
But it seems this is not working.

[ depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje](http://depotjesfabriek.be/index.php/nl/online-shop/product/37-5-ml-monster-potje)

br
Jan

Last edit: 14 years 2 months ago by [jan2](/forum/user/8072-jan2 "View jan2's Profile").

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14 years 2 months ago [\#62845](#62845) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#62845 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

Hello Jan,

Do you have other products in this product's category ?

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14 years 2 months ago [\#62880](#62880) by [jan2](/forum/user/8072-jan2 "View jan2's Profile")  Replied by *[jan2](/forum/user/8072-jan2 "View jan2's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#62880 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

Hello,

yes, there are different categories.
But when using the arrow keys you see a mix of the different categories.
So I guess it has nothing to do with this.

br
Jan

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14 years 2 months ago [\#62960](#62960) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#62960 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

Hi,

The "Show shortcuts to other category product" enable you to display an arrow in your product page that will redirect you to an other product of the **SAME** category. So can you tell me more about your product category and send me a screenshot of this category.

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14 years 2 months ago [\#63363](#63363) by [jan2](/forum/user/8072-jan2 "View jan2's Profile")  Replied by *[jan2](/forum/user/8072-jan2 "View jan2's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#63363 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

Hi,

I think that a screen shot will not help you enough...
Please check the website .. I will send you the login and password by email.

br
Jan

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14 years 2 months ago [\#63393](#63393) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#63393 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

Hi,

Please download again the installation package from our website and install it over your current version and it will solve the problem.
The first builds of the 1.6.0 had an issue with the buttons for products with characteristics.

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14 years 2 months ago [\#63410](#63410) by [jan2](/forum/user/8072-jan2 "View jan2's Profile")  Replied by *[jan2](/forum/user/8072-jan2 "View jan2's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#63410 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

Hi Nicolas,

I have installed the latest version (3 september)
I still have the same problem.

The arrows don't show all the products.

best regards,
Jan

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14 years 2 months ago [\#63552](#63552) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#63552 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

Hi,

It's working fine as far as I can see.
The product [ depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje](http://depotjesfabriek.be/index.php/nl/online-shop/product/37-5-ml-monster-potje) has two links. One to the previous one:
[ depotjesfabriek.be/index.php/nl/online-s.../30-15ml-pot-monolux](http://depotjesfabriek.be/index.php/nl/online-shop/product/30-15ml-pot-monolux)
One to the next one:
[ depotjesfabriek.be/index.php/nl/online-s...uct/29-30-ml-monolux](http://depotjesfabriek.be/index.php/nl/online-shop/product/29-30-ml-monolux)

If you look at the listing of the products of the category Enkelwandige potten
[ www.thejarfactory.com/administrator/inde...product&amp;filter\_id=20](http://www.thejarfactory.com/administrator/index.php?option=com_hikashop&ctrl=product&task=listing&type=product&filter_id=20) the three products are one after the other in the listing.

Then, if you take the product [ depotjesfabriek.be/index.php/nl/online-s...uct/29-30-ml-monolux](http://depotjesfabriek.be/index.php/nl/online-shop/product/29-30-ml-monolux)
It has only the next arrow. That's normal since it is the first element of the category MonoLux Serie which is his first category:
[ www.thejarfactory.com/administrator/inde...roduct&amp;task=edit&amp;cid](http://www.thejarfactory.com/administrator/index.php?option=com_hikashop&ctrl=product&task=edit&cid)[]=29
If you want both arrows, you should switch the two categories in that product so that the first one is used for the arrows.

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14 years 2 months ago [\#63587](#63587) by [jan2](/forum/user/8072-jan2 "View jan2's Profile")  Replied by *[jan2](/forum/user/8072-jan2 "View jan2's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#63587 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

I guess I better disable them.
I thought it would be possible to see all the products...

As per you explanation it is only per category that you are able to scroll (with the arrow) to the other product.

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14 years 2 months ago [\#63591](#63591) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#63591 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

That's indeed the case.

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14 years 2 months ago [\#63596](#63596) by [jan2](/forum/user/8072-jan2 "View jan2's Profile")  Replied by *[jan2](/forum/user/8072-jan2 "View jan2's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#63596 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

sorry for asking... but I can't find the way to disable the arrows anymore.
I thought this would be in the Display menu ?

br
Jan

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14 years 2 months ago [\#63597](#63597) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#63597 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

It's indeed there. It's called: "Show shortcuts to other category products"

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14 years 1 month ago [\#66433](#66433) by [aimlesslady](/forum/user/7696-aimlesslady "View aimlesslady's Profile")  Replied by *[aimlesslady](/forum/user/7696-aimlesslady "View aimlesslady's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#66433 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

This shows only in the main configuration. How/where do you change it in a module you already created?I don't see the option and when you set Configurations, it is only for modules yet to be created.

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14 years 1 month ago -  14 years 1 month ago [\#66437](#66437) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#66437 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

Hi aimlesslady,

If you are searching for the "Show shortcuts to other category products" option, you'l find it through "*Hikashop-&gt;System-&gt;Configuration-&gt;'Display tab'*".

Last edit: 14 years 1 month ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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14 years 1 month ago [\#66457](#66457) by [aimlesslady](/forum/user/7696-aimlesslady "View aimlesslady's Profile")  Replied by *[aimlesslady](/forum/user/7696-aimlesslady "View aimlesslady's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#66457 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

But that setting only works if the menu/module hasn't been generated yet. How do you change the setting if the menu/module has been created. My arrows are missing and I am trying to figure out how to get them back!

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14 years 1 month ago [\#66542](#66542) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: arrows are visible but not working](/forum/2-general-talk-about-hikashop/62831-arrows-are-visible-but-not-working#66542 "Hello,  I have activated the arrows on the productpage But it seems this is not working.    depotjesfabriek.be/index.php/nl/online-s...7-5-ml-monster-potje  br Jan")*

That option is global. Once turned on it works for all the product pages on your website.

Please give a link to a product page.

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