[Skip to main content](#vessel-content) # Checkout Page on Payment Process error ## - **[kannanbtech303](/forum/user/8806-kannanbtech303 "View kannanbtech303's Profile")** - [![kannanbtech303's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar8806.jpg)](/forum/user/8806-kannanbtech303 "View kannanbtech303's Profile") Topic Author - [ Offline](/forum/user/8806-kannanbtech303) - PHP Programmer Less More - Posts: 16 - Thank you received: 0 - - - - 14 years 1 month ago - 14 years 1 month ago [\#64482](#64482) by [kannanbtech303](/forum/user/8806-kannanbtech303 "View kannanbtech303's Profile") *[Checkout Page on Payment Process error](/forum/2-general-talk-about-hikashop/64482-checkout-page-on-payment-process-error#64482 "i have enter wrong credit card details .i got error below Error 10501: This transaction cannot be processed due to an invalid merchant configuration. why not showing correct error(wrong credit card details...) any solutions? Thankyou for advice")* was created by *[kannanbtech303](/forum/user/8806-kannanbtech303 "View kannanbtech303's Profile")* i have enter wrong credit card details .i got error below **Error 10501: This transaction cannot be processed due to an invalid merchant configuration.** why not showing correct error(wrong credit card details...) any solutions? Thankyou for advice Last edit: 14 years 1 month ago by [kannanbtech303](/forum/user/8806-kannanbtech303 "View kannanbtech303's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY0NDgyLWNoZWNrb3V0LXBhZ2Utb24tcGF5bWVudC1wcm9jZXNzLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 1 month ago [\#64588](#64588) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout Page on Payment Process error](/forum/2-general-talk-about-hikashop/64482-checkout-page-on-payment-process-error#64588 "i have enter wrong credit card details .i got error below Error 10501: This transaction cannot be processed due to an invalid merchant configuration. why not showing correct error(wrong credit card details...) any solutions? Thankyou for advice")* HikaShop shows the error which is sent back by the payment gateway. If you see that error, it means that it's the payment gateway which is giving back that error message. So you should contact your payment gateway for that but I doubt that they will change their message. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY0NDgyLWNoZWNrb3V0LXBhZ2Utb24tcGF5bWVudC1wcm9jZXNzLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.057 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)