[Skip to main content](#vessel-content) # update ## - **[Rebel](/forum/user/7378-rebel "View Rebel's Profile")** - [![Rebel's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7378-rebel "View Rebel's Profile") Topic Author - [ Offline](/forum/user/7378-rebel) Less More - Posts: 23 - Thank you received: 0 - - 14 years 2 months ago [\#64643](#64643) by [Rebel](/forum/user/7378-rebel "View Rebel's Profile") *[update](/forum/2-general-talk-about-hikashop/64643-update#64643 "I got an message that there is a new update, but when I go to my website I can not update. See Attachments.")* was created by *[Rebel](/forum/user/7378-rebel "View Rebel's Profile")* I got an message that there is a new update, but when I go to my website I can not update. See Attachments. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY0NjQzLXVwZGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 2 months ago [\#64647](#64647) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: update](/forum/2-general-talk-about-hikashop/64643-update#64647 "I got an message that there is a new update, but when I go to my website I can not update. See Attachments.")* Hi, You didn't purchase HikaShop with the user account "Rebel" so there is no subscription available for you. As the message explains, you need to be logged on our website with the user account which purchased HikaShop. The following user(s) said Thank You: [trudy](/forum/user/7483-trudy "View trudy's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY0NjQzLXVwZGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.040 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)