[Skip to main content](#vessel-content) # Edit orderdetails in backend freezes ## - **[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")** - [![jouwnaambord.nl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Topic Author - [ Offline](/forum/user/1188-jouwnaambord-nl) Less More - Posts: 515 - Thank you received: 22 - - 14 years 1 month ago [\#66396](#66396) by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") *[Edit orderdetails in backend freezes](/forum/2-general-talk-about-hikashop/66396-edit-orderdetails-in-backend-freezes#66396 "Hi, In version 1.6.0 V.20 I try to edit some productdetails in an existing order. In the editmode I make some changes and after hitting the OK button the popscreen turn empty and freezes. I tried to trash the changes I made to the "invoice" and "adress" templates in the View tab, but that didn't help. B.R. Michel Pouli")* was created by *[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")* Hi, In version 1.6.0 V.20 I try to edit some productdetails in an existing order. In the editmode I make some changes and after hitting the OK button the popscreen turn empty and freezes. I tried to trash the changes I made to the "invoice" and "adress" templates in the View tab, but that didn't help. B.R. Michel Pouli [ ![hikashop_product_edit_01.jpg](/forum/attachment/5851) ](/forum/attachment/5851 "...ct_edit_01.jpg") [ ![hikashop_product_edit_02.jpg](/forum/attachment/5852) ](/forum/attachment/5852 "...ct_edit_02.jpg") - [ ![hikashop_product_edit_01.jpg](/forum/attachment/5851) ](/forum/attachment/5851 "...ct_edit_01.jpg") [ ](/forum/attachment/5851?download=1 "...ct_edit_01.jpg") - [ ![hikashop_product_edit_02.jpg](/forum/attachment/5852) ](/forum/attachment/5852 "...ct_edit_02.jpg") [ ](/forum/attachment/5852?download=1 "...ct_edit_02.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2Mzk2LWVkaXQtb3JkZXJkZXRhaWxzLWluLWJhY2tlbmQtZnJlZXplcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 14 years 1 month ago [\#66522](#66522) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Edit orderdetails in backend freezes](/forum/2-general-talk-about-hikashop/66396-edit-orderdetails-in-backend-freezes#66522 "Hi, In version 1.6.0 V.20 I try to edit some productdetails in an existing order. In the editmode I make some changes and after hitting the OK button the popscreen turn empty and freezes. I tried to trash the changes I made to the "invoice" and "adress" templates in the View tab, but that didn't help. B.R. Michel Pouli")* Could you turn on the "error reporting" and "debug mode" options of your joomla configuration and try again ? Do you get any error ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2Mzk2LWVkaXQtb3JkZXJkZXRhaWxzLWluLWJhY2tlbmQtZnJlZXplcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")** - [![jouwnaambord.nl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Topic Author - [ Offline](/forum/user/1188-jouwnaambord-nl) Less More - Posts: 515 - Thank you received: 22 - - 14 years 1 month ago [\#66554](#66554) by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Replied by *[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")* on topic *[Re: Edit orderdetails in backend freezes](/forum/2-general-talk-about-hikashop/66396-edit-orderdetails-in-backend-freezes#66554 "Hi, In version 1.6.0 V.20 I try to edit some productdetails in an existing order. In the editmode I make some changes and after hitting the OK button the popscreen turn empty and freezes. I tried to trash the changes I made to the "invoice" and "adress" templates in the View tab, but that didn't help. B.R. Michel Pouli")* Yes I do. Errormessage attached. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2Mzk2LWVkaXQtb3JkZXJkZXRhaWxzLWluLWJhY2tlbmQtZnJlZXplcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 14 years 1 month ago [\#66581](#66581) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Edit orderdetails in backend freezes](/forum/2-general-talk-about-hikashop/66396-edit-orderdetails-in-backend-freezes#66581 "Hi, In version 1.6.0 V.20 I try to edit some productdetails in an existing order. In the editmode I make some changes and after hitting the OK button the popscreen turn empty and freezes. I tried to trash the changes I made to the "invoice" and "adress" templates in the View tab, but that didn't help. B.R. Michel Pouli")* I don't see anything in that file. Please do a screenshot. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2Mzk2LWVkaXQtb3JkZXJkZXRhaWxzLWluLWJhY2tlbmQtZnJlZXplcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")** - [![jouwnaambord.nl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Topic Author - [ Offline](/forum/user/1188-jouwnaambord-nl) Less More - Posts: 515 - Thank you received: 22 - - 14 years 1 month ago [\#66587](#66587) by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Replied by *[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")* on topic *[Re: Edit orderdetails in backend freezes](/forum/2-general-talk-about-hikashop/66396-edit-orderdetails-in-backend-freezes#66587 "Hi, In version 1.6.0 V.20 I try to edit some productdetails in an existing order. In the editmode I make some changes and after hitting the OK button the popscreen turn empty and freezes. I tried to trash the changes I made to the "invoice" and "adress" templates in the View tab, but that didn't help. B.R. Michel Pouli")* Here the screenshot - [ ![error.jpg](/forum/attachment/5872) ](/forum/attachment/5872 "error.jpg") [ ](/forum/attachment/5872?download=1 "error.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2Mzk2LWVkaXQtb3JkZXJkZXRhaWxzLWluLWJhY2tlbmQtZnJlZXplcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 14 years 1 month ago [\#66808](#66808) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Edit orderdetails in backend freezes](/forum/2-general-talk-about-hikashop/66396-edit-orderdetails-in-backend-freezes#66808 "Hi, In version 1.6.0 V.20 I try to edit some productdetails in an existing order. In the editmode I make some changes and after hitting the OK button the popscreen turn empty and freezes. I tried to trash the changes I made to the "invoice" and "adress" templates in the View tab, but that didn't help. B.R. Michel Pouli")* For some reason is seems that you have a custom field with the column name "product" but that this column does not exist in the database. You will have to create it manually by running the query below via PHPMyAdmin: ALTER TABLE mpw_hikashop_order ADD `product` TEXT NOT NULL DEFAULT ''; OR delete that custom field and create a new one (which should create the column in the database. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2Mzk2LWVkaXQtb3JkZXJkZXRhaWxzLWluLWJhY2tlbmQtZnJlZXplcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")** - [![jouwnaambord.nl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Topic Author - [ Offline](/forum/user/1188-jouwnaambord-nl) Less More - Posts: 515 - Thank you received: 22 - - 14 years 1 month ago [\#66858](#66858) by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Replied by *[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")* on topic *[Re: Edit orderdetails in backend freezes](/forum/2-general-talk-about-hikashop/66396-edit-orderdetails-in-backend-freezes#66858 "Hi, In version 1.6.0 V.20 I try to edit some productdetails in an existing order. In the editmode I make some changes and after hitting the OK button the popscreen turn empty and freezes. I tried to trash the changes I made to the "invoice" and "adress" templates in the View tab, but that didn't help. B.R. Michel Pouli")* Hi, Yes your'e right, it does. But it worked allright until the 1.6 update. But I did the DB query, unfortunately although the system does not freeze anymore, not one change I make in the ordered product is accepted. All the previous settings remain. For example: in my own testorder I would like to change "Bevestiging naambord:: standaard gaten" into "Bevestiging naambord:: geen gaten boren", but no change is moade in the database. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2Mzk2LWVkaXQtb3JkZXJkZXRhaWxzLWluLWJhY2tlbmQtZnJlZXplcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 14 years 1 month ago [\#67098](#67098) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Edit orderdetails in backend freezes](/forum/2-general-talk-about-hikashop/66396-edit-orderdetails-in-backend-freezes#67098 "Hi, In version 1.6.0 V.20 I try to edit some productdetails in an existing order. In the editmode I make some changes and after hitting the OK button the popscreen turn empty and freezes. I tried to trash the changes I made to the "invoice" and "adress" templates in the View tab, but that didn't help. B.R. Michel Pouli")* Hi, Please turn on again the "error reporting" and "debug mode" options of your joomla configuration and try again. Let us know what happens. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2Mzk2LWVkaXQtb3JkZXJkZXRhaWxzLWluLWJhY2tlbmQtZnJlZXplcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")** - [![jouwnaambord.nl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Topic Author - [ Offline](/forum/user/1188-jouwnaambord-nl) Less More - Posts: 515 - Thank you received: 22 - - 14 years 1 month ago [\#67123](#67123) by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Replied by *[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")* on topic *[Re: Edit orderdetails in backend freezes](/forum/2-general-talk-about-hikashop/66396-edit-orderdetails-in-backend-freezes#67123 "Hi, In version 1.6.0 V.20 I try to edit some productdetails in an existing order. In the editmode I make some changes and after hitting the OK button the popscreen turn empty and freezes. I tried to trash the changes I made to the "invoice" and "adress" templates in the View tab, but that didn't help. B.R. Michel Pouli")* Hi Nicolas, Turned it on, nothing happens. The changes are not submitted and there's no errormessage. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2Mzk2LWVkaXQtb3JkZXJkZXRhaWxzLWluLWJhY2tlbmQtZnJlZXplcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 14 years 1 month ago [\#67434](#67434) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Edit orderdetails in backend freezes](/forum/2-general-talk-about-hikashop/66396-edit-orderdetails-in-backend-freezes#67434 "Hi, In version 1.6.0 V.20 I try to edit some productdetails in an existing order. In the editmode I make some changes and after hitting the OK button the popscreen turn empty and freezes. I tried to trash the changes I made to the "invoice" and "adress" templates in the View tab, but that didn't help. B.R. Michel Pouli")* Hi, Could you try to change the code: $element->product = $fieldsClass->getInput('item',$old,false); to: $fieldsClass->getInput('item',$old,false); $element->product = $_SESSION; in the file administrator/components/com_hikashop/controllers/order.php and try again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2Mzk2LWVkaXQtb3JkZXJkZXRhaWxzLWluLWJhY2tlbmQtZnJlZXplcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")** - [![jouwnaambord.nl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Topic Author - [ Offline](/forum/user/1188-jouwnaambord-nl) Less More - Posts: 515 - Thank you received: 22 - - 14 years 1 month ago [\#67579](#67579) by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Replied by *[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")* on topic *[Re: Edit orderdetails in backend freezes](/forum/2-general-talk-about-hikashop/66396-edit-orderdetails-in-backend-freezes#67579 "Hi, In version 1.6.0 V.20 I try to edit some productdetails in an existing order. In the editmode I make some changes and after hitting the OK button the popscreen turn empty and freezes. I tried to trash the changes I made to the "invoice" and "adress" templates in the View tab, but that didn't help. B.R. Michel Pouli")* Hi Nicolas, Yes, that did do the trick! Thanks a lot! Michel Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2Mzk2LWVkaXQtb3JkZXJkZXRhaWxzLWluLWJhY2tlbmQtZnJlZXplcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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