[Skip to main content](#vessel-content) # Edit shipping address ## - **[simond](/forum/user/7799-simond "View simond's Profile")** - [![simond's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7799-simond "View simond's Profile") Topic Author - [ Offline](/forum/user/7799-simond) Less More - Posts: 31 - Thank you received: 0 - - 14 years 1 month ago [\#66584](#66584) by [simond](/forum/user/7799-simond "View simond's Profile") *[Edit shipping address](/forum/2-general-talk-about-hikashop/66584-edit-shipping-address#66584 "Hi there, Have had a look around but I'm unable to fix this : If a user wants a different shipping address and unticks the box - nothing happens and they can't edit/add anything. Also I've discovered that clicking off a different shipping address and clicking NEW on billing address takes customers straight through to payment. Any advice? Thanks")* was created by *[simond](/forum/user/7799-simond "View simond's Profile")* Hi there, Have had a look around but I'm unable to fix this : If a user wants a different shipping address and unticks the box - nothing happens and they can't edit/add anything. Also I've discovered that clicking off a different shipping address and clicking NEW on billing address takes customers straight through to payment. Any advice? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2NTg0LWVkaXQtc2hpcHBpbmctYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 1 month ago - 14 years 1 month ago [\#66605](#66605) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Edit shipping address](/forum/2-general-talk-about-hikashop/66584-edit-shipping-address#66605 "Hi there, Have had a look around but I'm unable to fix this : If a user wants a different shipping address and unticks the box - nothing happens and they can't edit/add anything. Also I've discovered that clicking off a different shipping address and clicking NEW on billing address takes customers straight through to payment. Any advice? Thanks")* Hi, 1. Do you use the last version of hikashop ? 2. Can you send me a screenshot of your checkout workflow "*Hikashop->System->Configuration->Checkout*" Last edit: 14 years 1 month ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2NTg0LWVkaXQtc2hpcHBpbmctYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[simond](/forum/user/7799-simond "View simond's Profile")** - [![simond's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7799-simond "View simond's Profile") Topic Author - [ Offline](/forum/user/7799-simond) Less More - Posts: 31 - Thank you received: 0 - - 14 years 1 month ago [\#66610](#66610) by [simond](/forum/user/7799-simond "View simond's Profile") Replied by *[simond](/forum/user/7799-simond "View simond's Profile")* on topic *[Re: Edit shipping address](/forum/2-general-talk-about-hikashop/66584-edit-shipping-address#66610 "Hi there, Have had a look around but I'm unable to fix this : If a user wants a different shipping address and unticks the box - nothing happens and they can't edit/add anything. Also I've discovered that clicking off a different shipping address and clicking NEW on billing address takes customers straight through to payment. Any advice? Thanks")* Hi Mohamed, Latest 1.6.0 version and here be a screen shot as requested [ ![HS-Config-checkout-SG.jpg](/forum/attachment/5876) ](/forum/attachment/5876 "...heckout-SG.jpg") Many thanks S - [ ![HS-Config-checkout-SG.jpg](/forum/attachment/5876) ](/forum/attachment/5876 "...heckout-SG.jpg") [ ](/forum/attachment/5876?download=1 "...heckout-SG.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2NTg0LWVkaXQtc2hpcHBpbmctYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 1 month ago [\#66810](#66810) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Edit shipping address](/forum/2-general-talk-about-hikashop/66584-edit-shipping-address#66810 "Hi there, Have had a look around but I'm unable to fix this : If a user wants a different shipping address and unticks the box - nothing happens and they can't edit/add anything. Also I've discovered that clicking off a different shipping address and clicking NEW on billing address takes customers straight through to payment. Any advice? Thanks")* It sounds like you have some javascript errors on your checkout. Could you give a link to your shop so that we can look at your pages? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2NTg0LWVkaXQtc2hpcHBpbmctYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[simond](/forum/user/7799-simond "View simond's Profile")** - [![simond's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7799-simond "View simond's Profile") Topic Author - [ Offline](/forum/user/7799-simond) Less More - Posts: 31 - Thank you received: 0 - - 14 years 1 month ago [\#66822](#66822) by [simond](/forum/user/7799-simond "View simond's Profile") Replied by *[simond](/forum/user/7799-simond "View simond's Profile")* on topic *[Re: Edit shipping address](/forum/2-general-talk-about-hikashop/66584-edit-shipping-address#66822 "Hi there, Have had a look around but I'm unable to fix this : If a user wants a different shipping address and unticks the box - nothing happens and they can't edit/add anything. Also I've discovered that clicking off a different shipping address and clicking NEW on billing address takes customers straight through to payment. Any advice? Thanks")* Hi Nicolas, [ www.springboardstories.co.uk/shop](http://www.springboardstories.co.uk/shop) Many thanks S Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2NTg0LWVkaXQtc2hpcHBpbmctYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 1 month ago [\#67032](#67032) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Edit shipping address](/forum/2-general-talk-about-hikashop/66584-edit-shipping-address#67032 "Hi there, Have had a look around but I'm unable to fix this : If a user wants a different shipping address and unticks the box - nothing happens and they can't edit/add anything. Also I've discovered that clicking off a different shipping address and clicking NEW on billing address takes customers straight through to payment. Any advice? Thanks")* You changed the translations of PASSWORDS_DO_NOT_MATCH and VALID_EMAIL and added a quote without escaping it. add a \ before the quote in your translation overrides and that should solve the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2NTg0LWVkaXQtc2hpcHBpbmctYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[simond](/forum/user/7799-simond "View simond's Profile")** - [![simond's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7799-simond "View simond's Profile") Topic Author - [ Offline](/forum/user/7799-simond) Less More - Posts: 31 - Thank you received: 0 - - 14 years 1 month ago [\#67071](#67071) by [simond](/forum/user/7799-simond "View simond's Profile") Replied by *[simond](/forum/user/7799-simond "View simond's Profile")* on topic *[Re: Edit shipping address](/forum/2-general-talk-about-hikashop/66584-edit-shipping-address#67071 "Hi there, Have had a look around but I'm unable to fix this : If a user wants a different shipping address and unticks the box - nothing happens and they can't edit/add anything. Also I've discovered that clicking off a different shipping address and clicking NEW on billing address takes customers straight through to payment. Any advice? Thanks")* Thanks Nicolas, sorry for not understanding completely - is this what you mean? (in override): PASSWORDS_DO_NOT_MATCH=\"Please check your passwords - they don't seem to match" VALID_EMAIL=\"Your e-mail address doesn't appear to be valid" the only override i have in there at the mo is : PER_UNIT="" Cheers S Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2NTg0LWVkaXQtc2hpcHBpbmctYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 1 month ago [\#67152](#67152) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Edit shipping address](/forum/2-general-talk-about-hikashop/66584-edit-shipping-address#67152 "Hi there, Have had a look around but I'm unable to fix this : If a user wants a different shipping address and unticks the box - nothing happens and they can't edit/add anything. Also I've discovered that clicking off a different shipping address and clicking NEW on billing address takes customers straight through to payment. Any advice? Thanks")* No. I was talking about quotes, not double quotes. I meant like that: PASSWORDS_DO_NOT_MATCH="Please check your passwords - they don\'t seem to match" VALID_EMAIL="Your e-mail address doesn\'t appear to be valid" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2NTg0LWVkaXQtc2hpcHBpbmctYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[simond](/forum/user/7799-simond "View simond's Profile")** - [![simond's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7799-simond "View simond's Profile") Topic Author - [ Offline](/forum/user/7799-simond) Less More - Posts: 31 - Thank you received: 0 - - 14 years 1 month ago [\#67161](#67161) by [simond](/forum/user/7799-simond "View simond's Profile") Replied by *[simond](/forum/user/7799-simond "View simond's Profile")* on topic *[Re: Edit shipping address](/forum/2-general-talk-about-hikashop/66584-edit-shipping-address#67161 "Hi there, Have had a look around but I'm unable to fix this : If a user wants a different shipping address and unticks the box - nothing happens and they can't edit/add anything. Also I've discovered that clicking off a different shipping address and clicking NEW on billing address takes customers straight through to payment. Any advice? Thanks")* Hi Nicolas - that's fab - i'd have never sussed that out! - seems to have done the trick so many thanks for that ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY2NTg0LWVkaXQtc2hpcHBpbmctYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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