[Skip to main content](#vessel-content) # 10308 Error: XML to UPS ## - **[wadams7029](/forum/user/7967-wadams7029 "View wadams7029's Profile")** - [![wadams7029's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7967-wadams7029 "View wadams7029's Profile") Topic Author - [ Offline](/forum/user/7967-wadams7029) - Online Sales Manager, Renegade R/C Less More - Posts: 3 - Thank you received: 0 - - - - [](http://www.rcrenegade.com/ecom) - 14 years 1 month ago [\#67330](#67330) by [wadams7029](/forum/user/7967-wadams7029 "View wadams7029's Profile") *[10308 Error: XML to UPS](/forum/2-general-talk-about-hikashop/67330-10308-error-xml-to-ups#67330 "I read the previous post regarding this error, but still can not figure it out. I have attached a screenshot. Any help is very much appreciated!")* was created by *[wadams7029](/forum/user/7967-wadams7029 "View wadams7029's Profile")* I read the previous post regarding this error, but still can not figure it out. I have attached a screenshot. Any help is very much appreciated! --- Wilson R. Adams Online Sales Manager, Renegade R/C - [ ![UPS.JPG](/forum/attachment/5969) ](/forum/attachment/5969 "UPS.JPG") [ ](/forum/attachment/5969?download=1 "UPS.JPG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY3MzMwLTEwMzA4LWVycm9yLXhtbC10by11cHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 1 month ago [\#67348](#67348) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: 10308 Error: XML to UPS](/forum/2-general-talk-about-hikashop/67330-10308-error-xml-to-ups#67348 "I read the previous post regarding this error, but still can not figure it out. I have attached a screenshot. Any help is very much appreciated!")* Hi, Can you test it with the last version of the UPS shipping method and with a shipper number ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY3MzMwLTEwMzA4LWVycm9yLXhtbC10by11cHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[wadams7029](/forum/user/7967-wadams7029 "View wadams7029's Profile")** - [![wadams7029's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7967-wadams7029 "View wadams7029's Profile") Topic Author - [ Offline](/forum/user/7967-wadams7029) - Online Sales Manager, Renegade R/C Less More - Posts: 3 - Thank you received: 0 - - - - [](http://www.rcrenegade.com/ecom) - 14 years 1 month ago [\#67349](#67349) by [wadams7029](/forum/user/7967-wadams7029 "View wadams7029's Profile") Replied by *[wadams7029](/forum/user/7967-wadams7029 "View wadams7029's Profile")* on topic *[Re: 10308 Error: XML to UPS](/forum/2-general-talk-about-hikashop/67330-10308-error-xml-to-ups#67349 "I read the previous post regarding this error, but still can not figure it out. I have attached a screenshot. Any help is very much appreciated!")* Where do I get a shipper number? --- Wilson R. Adams Online Sales Manager, Renegade R/C Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY3MzMwLTEwMzA4LWVycm9yLXhtbC10by11cHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 1 month ago - 14 years 1 month ago [\#67355](#67355) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: 10308 Error: XML to UPS](/forum/2-general-talk-about-hikashop/67330-10308-error-xml-to-ups#67355 "I read the previous post regarding this error, but still can not figure it out. I have attached a screenshot. Any help is very much appreciated!")* If you look at the UPS documentation ![:)](/media/kunena/emoticons/3.png ":)") > Shipper number : Your UPS account number (You can see your account number on the UPS website: My UPS > Profile > Maintain Your UPS Account ) Last edit: 14 years 1 month ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY3MzMwLTEwMzA4LWVycm9yLXhtbC10by11cHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[wadams7029](/forum/user/7967-wadams7029 "View wadams7029's Profile")** - [![wadams7029's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7967-wadams7029 "View wadams7029's Profile") Topic Author - [ Offline](/forum/user/7967-wadams7029) - Online Sales Manager, Renegade R/C Less More - Posts: 3 - Thank you received: 0 - - - - [](http://www.rcrenegade.com/ecom) - 14 years 1 month ago [\#67363](#67363) by [wadams7029](/forum/user/7967-wadams7029 "View wadams7029's Profile") Replied by *[wadams7029](/forum/user/7967-wadams7029 "View wadams7029's Profile")* on topic *[Re: 10308 Error: XML to UPS](/forum/2-general-talk-about-hikashop/67330-10308-error-xml-to-ups#67363 "I read the previous post regarding this error, but still can not figure it out. I have attached a screenshot. Any help is very much appreciated!")* Still not working ![:(](/media/kunena/emoticons/22.png ":(") --- Wilson R. Adams Online Sales Manager, Renegade R/C Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY3MzMwLTEwMzA4LWVycm9yLXhtbC10by11cHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 1 month ago [\#67389](#67389) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: 10308 Error: XML to UPS](/forum/2-general-talk-about-hikashop/67330-10308-error-xml-to-ups#67389 "I read the previous post regarding this error, but still can not figure it out. I have attached a screenshot. Any help is very much appreciated!")* 1. Did you try it with the last version that I gave you ? 2. You should maybe check the [ UPS](http://www.hikashop.com/index.php?option=com_updateme&ctrl=doc&component=HikaShop&page=shipping-ups-form&level=Business) documentation to undestand how to configure it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY3MzMwLTEwMzA4LWVycm9yLXhtbC10by11cHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[final12](/forum/user/8682-final12 "View final12's Profile")** - [![final12's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8682-final12 "View final12's Profile") - [ Offline](/forum/user/8682-final12) Less More - Posts: 26 - Thank you received: 0 - - 14 years 1 month ago [\#68424](#68424) by [final12](/forum/user/8682-final12 "View final12's Profile") Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Re: 10308 Error: XML to UPS](/forum/2-general-talk-about-hikashop/67330-10308-error-xml-to-ups#68424 "I read the previous post regarding this error, but still can not figure it out. I have attached a screenshot. Any help is very much appreciated!")* Can You Finished Installs shipping method UPS Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY3MzMwLTEwMzA4LWVycm9yLXhtbC10by11cHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 1 month ago [\#68494](#68494) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: 10308 Error: XML to UPS](/forum/2-general-talk-about-hikashop/67330-10308-error-xml-to-ups#68494 "I read the previous post regarding this error, but still can not figure it out. I have attached a screenshot. Any help is very much appreciated!")* The UPS plugin is pre installed in HikaShop. There is no need to install it again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY3MzMwLTEwMzA4LWVycm9yLXhtbC10by11cHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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