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#   Value/text of productoptions not displayed

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14 years 1 month ago -  14 years 1 month ago [\#67729](#67729) by [Micke\_skane](/forum/user/7228-micke-skane "View Micke&#95;skane's Profile")  *[Value/text of productoptions not displayed](/forum/2-general-talk-about-hikashop/67729-value-text-of-productoptions-not-displayed#67729 "Hi,  I´ve got a product X that in the end should be a Characteristics for a main product Z. In that product X i´ve got several characteristics Y, just like the way that´s mentioned in this artical:   www.hikashop.com/en/support/documentatio...ct-form.html#options  If I don´t have set price to the different characteristics Y the value/text in the dropdown-menu(product) X are displayed but if I set prices for the characteristics Y the values/text are not diplayed in the dropdown-menu X on the productpage for product Z. But the prices for the product Z are still changed if a select a position in the dropdown-menu X.  Why does the value/text shows in the dropdown-menu if I set a price to a characteristic?  Edit, how the dd-menu looks like with prices:  /Micke")* was created by *[Micke\_skane](/forum/user/7228-micke-skane "View Micke&#95;skane's Profile")*

Hi,

I´ve got a product X that in the end should be a Characteristics for a main product Z.
In that product X i´ve got several characteristics Y, just like the way that´s mentioned in this artical:
[ www.hikashop.com/en/support/documentatio...ct-form.html#options](http://www.hikashop.com/en/support/documentation/integrated-documentation/19-hikashop-product-form.html#options)

If I don´t have set price to the different characteristics Y the value/text in the dropdown-menu(product) X are displayed but if I set prices for the characteristics Y the values/text are not diplayed in the dropdown-menu X on the productpage for product Z.
But the prices for the product Z are still changed if a select a position in the dropdown-menu X.

Why does the value/text shows in the dropdown-menu if I set a price to a characteristic?

Edit, how the dd-menu looks like with prices: Code:

&lt;td&gt; &lt;span class="hikashop_option_name" &gt;Skärm 9246&lt;/span&gt;&lt;/td&gt;&lt;td&gt;&lt;select id="hikashop_product_option_0" name="hikashop_product_option[0]" class="inputbox" size="1" onchange="hikashopChangeOption();"&gt; &lt;option value="91126" selected="selected"&gt;&lt;/option&gt; &lt;option value="91127"&gt;&lt;/option&gt; &lt;option value="91128"&gt;&lt;/option&gt; &lt;option value="91129"&gt;&lt;/option&gt; &lt;option value="91130"&gt;&lt;/option&gt; &lt;option value="91131"&gt;&lt;/option&gt; &lt;/select&gt; &lt;/td&gt;

/Micke

Last edit: 14 years 1 month ago by [Micke\_skane](/forum/user/7228-micke-skane "View Micke&#95;skane's Profile").

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14 years 1 month ago [\#67757](#67757) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Value/text of productoptions not displayed](/forum/2-general-talk-about-hikashop/67729-value-text-of-productoptions-not-displayed#67757 "Hi,  I´ve got a product X that in the end should be a Characteristics for a main product Z. In that product X i´ve got several characteristics Y, just like the way that´s mentioned in this artical:   www.hikashop.com/en/support/documentatio...ct-form.html#options  If I don´t have set price to the different characteristics Y the value/text in the dropdown-menu(product) X are displayed but if I set prices for the characteristics Y the values/text are not diplayed in the dropdown-menu X on the productpage for product Z. But the prices for the product Z are still changed if a select a position in the dropdown-menu X.  Why does the value/text shows in the dropdown-menu if I set a price to a characteristic?  Edit, how the dd-menu looks like with prices:  /Micke")*

Hi Micke,

I didn't really understood so can you give me a link to your web site ?

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14 years 1 month ago -  14 years 1 month ago [\#67762](#67762) by [Micke\_skane](/forum/user/7228-micke-skane "View Micke&#95;skane's Profile")  Replied by *[Micke\_skane](/forum/user/7228-micke-skane "View Micke&#95;skane's Profile")* on topic *[Re: Value/text of productoptions not displayed](/forum/2-general-talk-about-hikashop/67729-value-text-of-productoptions-not-displayed#67762 "Hi,  I´ve got a product X that in the end should be a Characteristics for a main product Z. In that product X i´ve got several characteristics Y, just like the way that´s mentioned in this artical:   www.hikashop.com/en/support/documentatio...ct-form.html#options  If I don´t have set price to the different characteristics Y the value/text in the dropdown-menu(product) X are displayed but if I set prices for the characteristics Y the values/text are not diplayed in the dropdown-menu X on the productpage for product Z. But the prices for the product Z are still changed if a select a position in the dropdown-menu X.  Why does the value/text shows in the dropdown-menu if I set a price to a characteristic?  Edit, how the dd-menu looks like with prices:  /Micke")*

If I followed the tutorial I linked to and set prices for each characteristics and the text-value of each characteristi in the Dropdown-menu is not displayed but if I set No prices for a characteristic its name/text-value are displayed in the DD-menu.it shows up

Choklad and Sand have no prices: Code:

&lt;td&gt; &lt;span class="hikashop_option_name" &gt;Skärm 9246&lt;/span&gt;&lt;/td&gt;&lt;td&gt;&lt;select id="hikashop_product_option_0" name="hikashop_product_option[0]" class="inputbox" size="1" onchange="hikashopChangeOption();"&gt; &lt;option value="91126" selected="selected"&gt;&lt;/option&gt; &lt;option value="91127"&gt;&lt;/option&gt; &lt;option value="91128"&gt;&lt;/option&gt; &lt;option value="91129"&gt;Choklad&lt;/option&gt; &lt;option value="91130"&gt;Sand&lt;/option&gt; &lt;option value="91131"&gt;&lt;/option&gt; &lt;/select&gt; &lt;/td&gt;

Alla of the characteristics have prices: Code:

&lt;td&gt; &lt;span class="hikashop_option_name" &gt;Skärm 9246&lt;/span&gt;&lt;/td&gt;&lt;td&gt;&lt;select id="hikashop_product_option_0" name="hikashop_product_option[0]" class="inputbox" size="1" onchange="hikashopChangeOption();"&gt; &lt;option value="91126" selected="selected"&gt;&lt;/option&gt; &lt;option value="91127"&gt;&lt;/option&gt; &lt;option value="91128"&gt;&lt;/option&gt; &lt;option value="91129"&gt;&lt;/option&gt; &lt;option value="91130"&gt;&lt;/option&gt; &lt;option value="91131"&gt;&lt;/option&gt; &lt;/select&gt; &lt;/td&gt;

I don´t now how to explain it better ![:)](/media/kunena/emoticons/3.png ":)")
Otherwise I have to take some screen-dumbs...

Last edit: 14 years 1 month ago by [Micke\_skane](/forum/user/7228-micke-skane "View Micke&#95;skane's Profile").

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14 years 1 month ago [\#67909](#67909) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Value/text of productoptions not displayed](/forum/2-general-talk-about-hikashop/67729-value-text-of-productoptions-not-displayed#67909 "Hi,  I´ve got a product X that in the end should be a Characteristics for a main product Z. In that product X i´ve got several characteristics Y, just like the way that´s mentioned in this artical:   www.hikashop.com/en/support/documentatio...ct-form.html#options  If I don´t have set price to the different characteristics Y the value/text in the dropdown-menu(product) X are displayed but if I set prices for the characteristics Y the values/text are not diplayed in the dropdown-menu X on the productpage for product Z. But the prices for the product Z are still changed if a select a position in the dropdown-menu X.  Why does the value/text shows in the dropdown-menu if I set a price to a characteristic?  Edit, how the dd-menu looks like with prices:  /Micke")*

I think I understand your problem but I will need a link to the page in order to look at the rest of the HTML/javascript code of your page.
Could you give a link please ?

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14 years 1 month ago [\#68003](#68003) by [Micke\_skane](/forum/user/7228-micke-skane "View Micke&#95;skane's Profile")  Replied by *[Micke\_skane](/forum/user/7228-micke-skane "View Micke&#95;skane's Profile")* on topic *[Re: Value/text of productoptions not displayed](/forum/2-general-talk-about-hikashop/67729-value-text-of-productoptions-not-displayed#68003 "Hi,  I´ve got a product X that in the end should be a Characteristics for a main product Z. In that product X i´ve got several characteristics Y, just like the way that´s mentioned in this artical:   www.hikashop.com/en/support/documentatio...ct-form.html#options  If I don´t have set price to the different characteristics Y the value/text in the dropdown-menu(product) X are displayed but if I set prices for the characteristics Y the values/text are not diplayed in the dropdown-menu X on the productpage for product Z. But the prices for the product Z are still changed if a select a position in the dropdown-menu X.  Why does the value/text shows in the dropdown-menu if I set a price to a characteristic?  Edit, how the dd-menu looks like with prices:  /Micke")*

The link to the productpage:
[ www.dahlselektriska.se/index.php/meny-be.../category\_pathway-21](http://www.dahlselektriska.se/index.php/meny-belysning/bordslampor/product/25977-belid-liberty-b4008/category_pathway-21)

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14 years 1 month ago [\#68147](#68147) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Value/text of productoptions not displayed](/forum/2-general-talk-about-hikashop/67729-value-text-of-productoptions-not-displayed#68147 "Hi,  I´ve got a product X that in the end should be a Characteristics for a main product Z. In that product X i´ve got several characteristics Y, just like the way that´s mentioned in this artical:   www.hikashop.com/en/support/documentatio...ct-form.html#options  If I don´t have set price to the different characteristics Y the value/text in the dropdown-menu(product) X are displayed but if I set prices for the characteristics Y the values/text are not diplayed in the dropdown-menu X on the productpage for product Z. But the prices for the product Z are still changed if a select a position in the dropdown-menu X.  Why does the value/text shows in the dropdown-menu if I set a price to a characteristic?  Edit, how the dd-menu looks like with prices:  /Micke")*

I checked the HTML/javascript of the page but couldn't find anything.

Did you edit one of the files "option" "show" or "show_default" of the view "product" via the menu display-&gt;Views ?

All I can think of is that something was altered in them resulting in that problem.

If so, please try to revert your customization and see if that helps.

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14 years 2 weeks ago [\#70643](#70643) by [Micke\_skane](/forum/user/7228-micke-skane "View Micke&#95;skane's Profile")  Replied by *[Micke\_skane](/forum/user/7228-micke-skane "View Micke&#95;skane's Profile")* on topic *[Re: Value/text of productoptions not displayed](/forum/2-general-talk-about-hikashop/67729-value-text-of-productoptions-not-displayed#70643 "Hi,  I´ve got a product X that in the end should be a Characteristics for a main product Z. In that product X i´ve got several characteristics Y, just like the way that´s mentioned in this artical:   www.hikashop.com/en/support/documentatio...ct-form.html#options  If I don´t have set price to the different characteristics Y the value/text in the dropdown-menu(product) X are displayed but if I set prices for the characteristics Y the values/text are not diplayed in the dropdown-menu X on the productpage for product Z. But the prices for the product Z are still changed if a select a position in the dropdown-menu X.  Why does the value/text shows in the dropdown-menu if I set a price to a characteristic?  Edit, how the dd-menu looks like with prices:  /Micke")*

Hi,

No, I haven´t edit those files.
The strange thing is that if I add price the option-tag has no textstring, the value of the option is there.
How can the price generate this problem...?

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14 years 2 weeks ago [\#70780](#70780) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Value/text of productoptions not displayed](/forum/2-general-talk-about-hikashop/67729-value-text-of-productoptions-not-displayed#70780 "Hi,  I´ve got a product X that in the end should be a Characteristics for a main product Z. In that product X i´ve got several characteristics Y, just like the way that´s mentioned in this artical:   www.hikashop.com/en/support/documentatio...ct-form.html#options  If I don´t have set price to the different characteristics Y the value/text in the dropdown-menu(product) X are displayed but if I set prices for the characteristics Y the values/text are not diplayed in the dropdown-menu X on the productpage for product Z. But the prices for the product Z are still changed if a select a position in the dropdown-menu X.  Why does the value/text shows in the dropdown-menu if I set a price to a characteristic?  Edit, how the dd-menu looks like with prices:  /Micke")*

Hi,

I've never seen that problem and we can't reproduce it.

Maybe there is a system plugin on your website which causes the problem or your template.

I would recommend to try to deactivate them one by one to see if you find one which when disabled make it work properly.

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14 years 2 weeks ago -  14 years 2 weeks ago [\#70832](#70832) by [Micke\_skane](/forum/user/7228-micke-skane "View Micke&#95;skane's Profile")  Replied by *[Micke\_skane](/forum/user/7228-micke-skane "View Micke&#95;skane's Profile")* on topic *[Re: Value/text of productoptions not displayed](/forum/2-general-talk-about-hikashop/67729-value-text-of-productoptions-not-displayed#70832 "Hi,  I´ve got a product X that in the end should be a Characteristics for a main product Z. In that product X i´ve got several characteristics Y, just like the way that´s mentioned in this artical:   www.hikashop.com/en/support/documentatio...ct-form.html#options  If I don´t have set price to the different characteristics Y the value/text in the dropdown-menu(product) X are displayed but if I set prices for the characteristics Y the values/text are not diplayed in the dropdown-menu X on the productpage for product Z. But the prices for the product Z are still changed if a select a position in the dropdown-menu X.  Why does the value/text shows in the dropdown-menu if I set a price to a characteristic?  Edit, how the dd-menu looks like with prices:  /Micke")*

Is it possible to get only the file option.php just to compare the two files against each other?
Just in case if something had happend under the installation(VERY farfetched but ...).

Somewhere I have to start to troubleshoot this problem...

EDIT: Of course I already got the file ![:)](/media/kunena/emoticons/3.png ":)")
I just unziped the folder ![:)](/media/kunena/emoticons/3.png ":)")

Last edit: 14 years 2 weeks ago by [Micke\_skane](/forum/user/7228-micke-skane "View Micke&#95;skane's Profile").

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