[Skip to main content](#vessel-content) # State Field not displaying in FF ## - **[sbrad](/forum/user/9872-sbrad "View sbrad's Profile")** - [![sbrad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9872-sbrad "View sbrad's Profile") Topic Author - [ Offline](/forum/user/9872-sbrad) Less More - Posts: 9 - Thank you received: 0 - - 14 years 1 month ago [\#69356](#69356) by [sbrad](/forum/user/9872-sbrad "View sbrad's Profile") *[State Field not displaying in FF](/forum/2-general-talk-about-hikashop/69356-state-field-not-displaying-in-ff#69356 "The state drop-down disappears when registering a user in Firefox. It appears in Chrome and IE, and the country drop-down displays in all 3 browsers. Anyone have any idea where else I can look?")* was created by *[sbrad](/forum/user/9872-sbrad "View sbrad's Profile")* The state drop-down disappears when registering a user in Firefox. It appears in Chrome and IE, and the country drop-down displays in all 3 browsers. Anyone have any idea where else I can look? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY5MzU2LXN0YXRlLWZpZWxkLW5vdC1kaXNwbGF5aW5nLWluLWZmP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 1 month ago - 14 years 1 month ago [\#69503](#69503) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: State Field not displaying in FF](/forum/2-general-talk-about-hikashop/69356-state-field-not-displaying-in-ff#69503 "The state drop-down disappears when registering a user in Firefox. It appears in Chrome and IE, and the country drop-down displays in all 3 browsers. Anyone have any idea where else I can look?")* Hi, I think that it should be a **javascript error**, could you give me a link to your website ? PS: you'll maybe find your answer through [ this thread](http://www.hikashop.com/fr/forum/4-how-to/18515-states-dropdown-box-are-not-shown.html?limit=20&start=20) Last edit: 14 years 1 month ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). The following user(s) said Thank You: [sbrad](/forum/user/9872-sbrad "View sbrad's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY5MzU2LXN0YXRlLWZpZWxkLW5vdC1kaXNwbGF5aW5nLWluLWZmP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sbrad](/forum/user/9872-sbrad "View sbrad's Profile")** - [![sbrad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9872-sbrad "View sbrad's Profile") Topic Author - [ Offline](/forum/user/9872-sbrad) Less More - Posts: 9 - Thank you received: 0 - - 14 years 1 month ago - 14 years 1 month ago [\#69504](#69504) by [sbrad](/forum/user/9872-sbrad "View sbrad's Profile") Replied by *[sbrad](/forum/user/9872-sbrad "View sbrad's Profile")* on topic *[Re: State Field not displaying in FF](/forum/2-general-talk-about-hikashop/69356-state-field-not-displaying-in-ff#69504 "The state drop-down disappears when registering a user in Firefox. It appears in Chrome and IE, and the country drop-down displays in all 3 browsers. Anyone have any idea where else I can look?")* Hi Mohamed. Thank you for the reply. The shop is currently located at [ www.bindersinc.com/store](http://www.bindersinc.com/store). You will notice while on the signup page a green border around the info form. I added it temporarily just to make sure everything was getting placed properly. At the risk of diluting this thread I want to add that I have a similar issue with shipping and firefox, in that FF browsers get a "no shipping method found" error while other browsers do not. I am very appreciative of any help you can provide. *Edit, failed to mention I had already tried the suggestions in the thread you suggested. Last edit: 14 years 1 month ago by [sbrad](/forum/user/9872-sbrad "View sbrad's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY5MzU2LXN0YXRlLWZpZWxkLW5vdC1kaXNwbGF5aW5nLWluLWZmP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 1 month ago [\#69539](#69539) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: State Field not displaying in FF](/forum/2-general-talk-about-hikashop/69356-state-field-not-displaying-in-ff#69539 "The state drop-down disappears when registering a user in Firefox. It appears in Chrome and IE, and the country drop-down displays in all 3 browsers. Anyone have any idea where else I can look?")* Hi, I couldn't find a page of HikaShop on your website. Could you please give a direct link to a product page ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY5MzU2LXN0YXRlLWZpZWxkLW5vdC1kaXNwbGF5aW5nLWluLWZmP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sbrad](/forum/user/9872-sbrad "View sbrad's Profile")** - [![sbrad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9872-sbrad "View sbrad's Profile") Topic Author - [ Offline](/forum/user/9872-sbrad) Less More - Posts: 9 - Thank you received: 0 - - 14 years 1 month ago [\#69627](#69627) by [sbrad](/forum/user/9872-sbrad "View sbrad's Profile") Replied by *[sbrad](/forum/user/9872-sbrad "View sbrad's Profile")* on topic *[Re: State Field not displaying in FF](/forum/2-general-talk-about-hikashop/69356-state-field-not-displaying-in-ff#69627 "The state drop-down disappears when registering a user in Firefox. It appears in Chrome and IE, and the country drop-down displays in all 3 browsers. Anyone have any idea where else I can look?")* > nicolas wrote: Hi, > > I couldn't find a page of HikaShop on your website. Could you please give a direct link to a product page ? The link above included the period that was at the end of the sentence in the link. Please visit the same link, no period: [ www.bindersinc.com/store](http://www.bindersinc.com/store) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY5MzU2LXN0YXRlLWZpZWxkLW5vdC1kaXNwbGF5aW5nLWluLWZmP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sbrad](/forum/user/9872-sbrad "View sbrad's Profile")** - [![sbrad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9872-sbrad "View sbrad's Profile") Topic Author - [ Offline](/forum/user/9872-sbrad) Less More - Posts: 9 - Thank you received: 0 - - 14 years 1 month ago [\#69832](#69832) by [sbrad](/forum/user/9872-sbrad "View sbrad's Profile") Replied by *[sbrad](/forum/user/9872-sbrad "View sbrad's Profile")* on topic *[Re: State Field not displaying in FF](/forum/2-general-talk-about-hikashop/69356-state-field-not-displaying-in-ff#69832 "The state drop-down disappears when registering a user in Firefox. It appears in Chrome and IE, and the country drop-down displays in all 3 browsers. Anyone have any idea where else I can look?")* Sorry if bumping is not allowed, but I'm wondering if anyone has any ideas about this or if i just need to roll on with Magento. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY5MzU2LXN0YXRlLWZpZWxkLW5vdC1kaXNwbGF5aW5nLWluLWZmP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 1 month ago [\#69881](#69881) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: State Field not displaying in FF](/forum/2-general-talk-about-hikashop/69356-state-field-not-displaying-in-ff#69881 "The state drop-down disappears when registering a user in Firefox. It appears in Chrome and IE, and the country drop-down displays in all 3 browsers. Anyone have any idea where else I can look?")* You have several javascript errors on your website: Uncaught ReferenceError: google is not defined on that line: google.load('search', '1', {language : 'en'}); Uncaught ReferenceError: toggle is not defined on that line: toggle('status',1) And: Uncaught ReferenceError: MenuMatic is not defined on that line: var myMenu = new MenuMatic(); Because of these errors, the javascript which loads the state dropdown cannot work properly on FF. I would recommend to either ask the support of MenuMatic to help you fix the javascript errors you have or use another suckerfish menu module as it apparently comes from that. Once the javascript errors on your website will be removed the dropdown will work properly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzY5MzU2LXN0YXRlLWZpZWxkLW5vdC1kaXNwbGF5aW5nLWluLWZmP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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