[Skip to main content](#vessel-content) # UPS Module - pricing to match UPS rate sheet. ## - **[jerrico](/forum/user/1729-jerrico "View jerrico's Profile")** - [![jerrico's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1729-jerrico "View jerrico's Profile") Topic Author - [ Offline](/forum/user/1729-jerrico) Less More - Posts: 71 - Thank you received: 1 - - 14 years 4 weeks ago [\#70412](#70412) by [jerrico](/forum/user/1729-jerrico "View jerrico's Profile") *[UPS Module - pricing to match UPS rate sheet.](/forum/2-general-talk-about-hikashop/70412-ups-module-pricing-to-match-ups-rate-sheet#70412 "My client has emailed a UPS rate sheet to me. According to the rate sheet which is UPS Next Day Air Service, the prepaid zone 103 rate for 1 - 2 lbs is $21.03. My fees are coming out at $65+. I...")* was created by *[jerrico](/forum/user/1729-jerrico "View jerrico's Profile")* My client has emailed a UPS rate sheet to me. According to the rate sheet which is UPS Next Day Air Service, the prepaid zone 103 rate for 1 - 2 lbs is $21.03. My fees are coming out at $65+. I have the correct client account number loaded in the UPS module. The UPS rate sheet has an origin: US48 (Error code: 111210. Message: The requested service is unavailable between the selected locations). So, I put in their actual pick up zip code 04074 which works. Any ideas on what I need to do to get the rates to line up? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwNDEyLXVwcy1tb2R1bGUtcHJpY2luZy10by1tYXRjaC11cHMtcmF0ZS1zaGVldD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 3 weeks ago [\#70568](#70568) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: UPS Module - pricing to match UPS rate sheet.](/forum/2-general-talk-about-hikashop/70412-ups-module-pricing-to-match-ups-rate-sheet#70568 "My client has emailed a UPS rate sheet to me. According to the rate sheet which is UPS Next Day Air Service, the prepaid zone 103 rate for 1 - 2 lbs is $21.03. My fees are coming out at $65+. I...")* The rates are calculated automatically based on the weight/dimensions of your products and your UPS account information. If the rates are not what you expect, it can come from: - your products weight which is not correct - your products dimensions which are not correct - the warehouse address which is not the same as in your rate sheet - the user address which is not the same as in your rate sheet - you have several products in your cart and the "group package" option in the UPS plugin is not set like accordingly to what you want. - you have set some weight/dimension approximation in the UPS plugin. - you have some handling fees in the UPS plugin. - you have turned on the Include prices for the insurance calculation in the UPS plugin. - the Pickup type/destination type is not the same as in your rate sheet. - you have set a "Tax category" in the UPS plugin, and that should not be necessary. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwNDEyLXVwcy1tb2R1bGUtcHJpY2luZy10by1tYXRjaC11cHMtcmF0ZS1zaGVldD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.043 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)