[Skip to main content](#vessel-content) # Setting up a site with a shared SSL certificate ## - **[chrisclemesltd](/forum/user/9701-chrisclemesltd "View chrisclemesltd's Profile")** - [![chrisclemesltd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9701-chrisclemesltd "View chrisclemesltd's Profile") Topic Author - [ Offline](/forum/user/9701-chrisclemesltd) Less More - Posts: 12 - Thank you received: 0 - - 14 years 1 week ago [\#70435](#70435) by [chrisclemesltd](/forum/user/9701-chrisclemesltd "View chrisclemesltd's Profile") *[Setting up a site with a shared SSL certificate](/forum/2-general-talk-about-hikashop/70435-setting-up-a-site-with-a-shared-ssl-certificate#70435 "Hello I wish to set up my site with shared SSL. I have been given a URL by the hosting company. Do I have to upload the whole Joomla installation to that directory? Really not sure how to go about doing this... Thanks!")* was created by *[chrisclemesltd](/forum/user/9701-chrisclemesltd "View chrisclemesltd's Profile")* Hello I wish to set up my site with shared SSL. I have been given a URL by the hosting company. Do I have to upload the whole Joomla installation to that directory? Really not sure how to go about doing this... Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwNDM1LXNldHRpbmctdXAtYS1zaXRlLXdpdGgtYS1zaGFyZWQtc3NsLWNlcnRpZmljYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 14 years 1 week ago [\#70464](#70464) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Setting up a site with a shared SSL certificate](/forum/2-general-talk-about-hikashop/70435-setting-up-a-site-with-a-shared-ssl-certificate#70464 "Hello I wish to set up my site with shared SSL. I have been given a URL by the hosting company. Do I have to upload the whole Joomla installation to that directory? Really not sure how to go about doing this... Thanks!")* Hi, On HikaShop's end, all you need to do is to enter that URL in the shared SSL URL field of the Checkout tab of the configuration. If the checkout doesn't work after that, it means that the shared SSL is not configured properly on your web server. As it depends on your hosting company server's configuration, the best is to ask them what to do at that point. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwNDM1LXNldHRpbmctdXAtYS1zaXRlLXdpdGgtYS1zaGFyZWQtc3NsLWNlcnRpZmljYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[chrisclemesltd](/forum/user/9701-chrisclemesltd "View chrisclemesltd's Profile")** - [![chrisclemesltd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9701-chrisclemesltd "View chrisclemesltd's Profile") Topic Author - [ Offline](/forum/user/9701-chrisclemesltd) Less More - Posts: 12 - Thank you received: 0 - - 14 years 6 days ago - 14 years 6 days ago [\#70797](#70797) by [chrisclemesltd](/forum/user/9701-chrisclemesltd "View chrisclemesltd's Profile") Replied by *[chrisclemesltd](/forum/user/9701-chrisclemesltd "View chrisclemesltd's Profile")* on topic *[Re: Setting up a site with a shared SSL certificate](/forum/2-general-talk-about-hikashop/70435-setting-up-a-site-with-a-shared-ssl-certificate#70797 "Hello I wish to set up my site with shared SSL. I have been given a URL by the hosting company. Do I have to upload the whole Joomla installation to that directory? Really not sure how to go about doing this... Thanks!")* Hi Okay, so I have activated the shared SSL option in the checkout tab of the configuration and inputted the secure URL from my hosting company, as well as created the relevant folder in my root. On checkout however, HikaShop seems to look for an index.html file, as in the attached screenshot. I contacted the hosting company and they say that everything is set up okay? Here is their e-mail response: I've checked the SSL folder that you installed and confirmed it is fully functional. I uploaded a test php file and it was recognised. [ secure26.prositehosting.co.uk/chrisclemesssl/size.php](https://secure26.prositehosting.co.uk/chrisclemesssl/size.php) I did not see the index.php file being uploaded in chrisclemesssl folder. This is the main reason why the error 404 page was displayed. You need to make sure that the files or page you wish to secure is uploaded in the chrisclemesssl folder. The URL of the site in question is: [ chrisclemes.co.uk/](http://chrisclemes.co.uk/) Thanks! - [ ![SSL_Error.png](/forum/attachment/6358) ](/forum/attachment/6358 "SSL_Error.png") [ ](/forum/attachment/6358?download=1 "SSL_Error.png") Last edit: 14 years 6 days ago by [chrisclemesltd](/forum/user/9701-chrisclemesltd "View chrisclemesltd's Profile"). Reason: Added information Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwNDM1LXNldHRpbmctdXAtYS1zaXRlLXdpdGgtYS1zaGFyZWQtc3NsLWNlcnRpZmljYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 14 years 6 days ago [\#70805](#70805) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Setting up a site with a shared SSL certificate](/forum/2-general-talk-about-hikashop/70435-setting-up-a-site-with-a-shared-ssl-certificate#70805 "Hello I wish to set up my site with shared SSL. I have been given a URL by the hosting company. Do I have to upload the whole Joomla installation to that directory? Really not sure how to go about doing this... Thanks!")* Hi, You need to ask them to have all your website available on both the SSL and the non SSL area of your hosting. In linux it's possible to have a symbolic link from you SSL folder to your non SSL folder and that should then be fine, but I don't know how their server architecture is done and that has to be done by the hosting anyway, so you will have to ask them about that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwNDM1LXNldHRpbmctdXAtYS1zaXRlLXdpdGgtYS1zaGFyZWQtc3NsLWNlcnRpZmljYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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