[Skip to main content](#vessel-content) # Coupon ## - **[Chantal](/forum/user/8539-chantal "View Chantal's Profile")** - [![Chantal's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8539-chantal "View Chantal's Profile") Topic Author - [ Offline](/forum/user/8539-chantal) Less More - Posts: 32 - Thank you received: 0 - - 14 years 2 weeks ago - 14 years 2 weeks ago [\#70902](#70902) by [Chantal](/forum/user/8539-chantal "View Chantal's Profile") *[Coupon](/forum/2-general-talk-about-hikashop/70902-coupon#70902 "I experience some strange things with the coupon. Of all the times I simulated a coustumer it only discounted the coupon once! When I have two products in the cart, it discounts not twice the coupon...")* was created by *[Chantal](/forum/user/8539-chantal "View Chantal's Profile")* I experience some strange things with the coupon. Of all the times I simulated a coustumer it only discounted the coupon once! When I have two products in the cart, it discounts not twice the coupon value but almost thrice. Nice for the costumer, less for me ![:)](/media/kunena/emoticons/3.png ":)") I have only two products in my shop (book and e-book) and one category called stillbuch. Doesn^t seem to be so difficult? But I don't get it... See attachted the screenshot of my coupon and the "behaviour" of the coupon at the checkout process (when the discount at least appears, but is not calculated correctly). I now that machines always calculate correctly, so it must be my fault, but I dont find it. And this is my checkout-workflow cart, login, address_shipping, confirm_cart_coupon, payment, confirm_cart_terms, end My backend login: is it safe to give it here to you in this forum? Last edit: 14 years 2 weeks ago by [Chantal](/forum/user/8539-chantal "View Chantal's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwOTAyLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14280 - - 14 years 1 week ago [\#71273](#71273) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon](/forum/2-general-talk-about-hikashop/70902-coupon#71273 "I experience some strange things with the coupon. Of all the times I simulated a coustumer it only discounted the coupon once! When I have two products in the cart, it discounts not twice the coupon...")* Hi, You configured too much options in your coupon. You have configured both a product and a category in your coupon. Just set it for the category and don't select any product so that it applies to the products into that category. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwOTAyLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Chantal](/forum/user/8539-chantal "View Chantal's Profile")** - [![Chantal's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8539-chantal "View Chantal's Profile") Topic Author - [ Offline](/forum/user/8539-chantal) Less More - Posts: 32 - Thank you received: 0 - - 14 years 1 week ago [\#71527](#71527) by [Chantal](/forum/user/8539-chantal "View Chantal's Profile") Replied by *[Chantal](/forum/user/8539-chantal "View Chantal's Profile")* on topic *[Re: Coupon](/forum/2-general-talk-about-hikashop/70902-coupon#71527 "I experience some strange things with the coupon. Of all the times I simulated a coustumer it only discounted the coupon once! When I have two products in the cart, it discounts not twice the coupon...")* Ok, did it, just deleted the product and just set the category. But still something is going wrong. From the book it dicounts correctly the defined 20%, but form the e-book it discounts 40%! What have I made wrong! Chantal PS: I am still not happy with the layout, which is because of my template, I know. But I would like to fix it, even if I had to pay for it. Could someone please get in touch with me to resolve that issues? Thank you, Chantal Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwOTAyLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14280 - - 14 years 1 week ago [\#71604](#71604) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon](/forum/2-general-talk-about-hikashop/70902-coupon#71604 "I experience some strange things with the coupon. Of all the times I simulated a coustumer it only discounted the coupon once! When I have two products in the cart, it discounts not twice the coupon...")* Are you sure that it's not because of another discount ? Could you do a screenshot of the discounts listing of your backend? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwOTAyLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Chantal](/forum/user/8539-chantal "View Chantal's Profile")** - [![Chantal's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8539-chantal "View Chantal's Profile") Topic Author - [ Offline](/forum/user/8539-chantal) Less More - Posts: 32 - Thank you received: 0 - - 14 years 1 week ago [\#71608](#71608) by [Chantal](/forum/user/8539-chantal "View Chantal's Profile") Replied by *[Chantal](/forum/user/8539-chantal "View Chantal's Profile")* on topic *[Re: Coupon](/forum/2-general-talk-about-hikashop/70902-coupon#71608 "I experience some strange things with the coupon. Of all the times I simulated a coustumer it only discounted the coupon once! When I have two products in the cart, it discounts not twice the coupon...")* I have assigned only one. Please have a look at the attached screenshots.. Chantal Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwOTAyLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14280 - - 14 years 1 week ago [\#71886](#71886) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon](/forum/2-general-talk-about-hikashop/70902-coupon#71886 "I experience some strange things with the coupon. Of all the times I simulated a coustumer it only discounted the coupon once! When I have two products in the cart, it discounts not twice the coupon...")* OK. It sounds like you have that problem: [ www.hikashop.com/forum/4-how-to/66273-ur...s.html?lang=fr#70681](http://www.hikashop.com/forum/4-how-to/66273-urgent-problem-with-coupons.html?lang=fr#70681) Can you try the fix proposed there ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwOTAyLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Chantal](/forum/user/8539-chantal "View Chantal's Profile")** - [![Chantal's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8539-chantal "View Chantal's Profile") Topic Author - [ Offline](/forum/user/8539-chantal) Less More - Posts: 32 - Thank you received: 0 - - 14 years 1 week ago [\#72163](#72163) by [Chantal](/forum/user/8539-chantal "View Chantal's Profile") Replied by *[Chantal](/forum/user/8539-chantal "View Chantal's Profile")* on topic *[Re: Coupon](/forum/2-general-talk-about-hikashop/70902-coupon#72163 "I experience some strange things with the coupon. Of all the times I simulated a coustumer it only discounted the coupon once! When I have two products in the cart, it discounts not twice the coupon...")* I downloaded the discount.php file of the link you send my. I put it in /html/stillbuch/components/com_hikashop/controllers, but it makes no difference. Could you please tell me, where I have to put that file? I can't start with my marketing activities without a working shop on my page. I am loosing precious time here... Thank you! Chantal Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwOTAyLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14280 - - 14 years 1 week ago [\#72185](#72185) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon](/forum/2-general-talk-about-hikashop/70902-coupon#72185 "I experience some strange things with the coupon. Of all the times I simulated a coustumer it only discounted the coupon once! When I have two products in the cart, it discounts not twice the coupon...")* They should go in the folder administrator/components/com_hikashop/classes Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwOTAyLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Chantal](/forum/user/8539-chantal "View Chantal's Profile")** - [![Chantal's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8539-chantal "View Chantal's Profile") Topic Author - [ Offline](/forum/user/8539-chantal) Less More - Posts: 32 - Thank you received: 0 - - 14 years 1 week ago [\#72189](#72189) by [Chantal](/forum/user/8539-chantal "View Chantal's Profile") Replied by *[Chantal](/forum/user/8539-chantal "View Chantal's Profile")* on topic *[Re: Coupon](/forum/2-general-talk-about-hikashop/70902-coupon#72189 "I experience some strange things with the coupon. Of all the times I simulated a coustumer it only discounted the coupon once! When I have two products in the cart, it discounts not twice the coupon...")* I do not have such a folder See attachment Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwOTAyLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14280 - - 14 years 1 week ago [\#72193](#72193) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon](/forum/2-general-talk-about-hikashop/70902-coupon#72193 "I experience some strange things with the coupon. Of all the times I simulated a coustumer it only discounted the coupon once! When I have two products in the cart, it discounts not twice the coupon...")* You're looking at the frontend files of HikaShop. I'm talking about the backend files. Please read carefully my previous message. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwOTAyLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Chantal](/forum/user/8539-chantal "View Chantal's Profile")** - [![Chantal's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8539-chantal "View Chantal's Profile") Topic Author - [ Offline](/forum/user/8539-chantal) Less More - Posts: 32 - Thank you received: 0 - - 14 years 1 week ago [\#72197](#72197) by [Chantal](/forum/user/8539-chantal "View Chantal's Profile") Replied by *[Chantal](/forum/user/8539-chantal "View Chantal's Profile")* on topic *[Re: Coupon](/forum/2-general-talk-about-hikashop/70902-coupon#72197 "I experience some strange things with the coupon. Of all the times I simulated a coustumer it only discounted the coupon once! When I have two products in the cart, it discounts not twice the coupon...")* Sorry, I have learned something new again. I did not know that there are two different locations on the FTP for the files. However, coupon seems to be able to do his maths now, problem resolved. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcwOTAyLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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