[Skip to main content](#vessel-content) # You cannot access the private section of this site ## - **[cobinet\_edv](/forum/user/9990-cobinet-edv "View cobinet_edv's Profile")** - [![cobinet_edv's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9990-cobinet-edv "View cobinet_edv's Profile") Topic Author - [ Offline](/forum/user/9990-cobinet-edv) Less More - Posts: 107 - Thank you received: 0 - - 14 years 1 week ago [\#71424](#71424) by [cobinet\_edv](/forum/user/9990-cobinet-edv "View cobinet_edv's Profile") *[You cannot access the private section of this site](/forum/2-general-talk-about-hikashop/71424-you-cannot-access-the-private-section-of-this-site#71424 "I created new User and new group The User is in the new group When I login as new User, I have error "You cannot access the private section of this site" What do I wrong?")* was created by *[cobinet\_edv](/forum/user/9990-cobinet-edv "View cobinet_edv's Profile")* I created new User and new group The User is in the new group When I login as new User, I have error "You cannot access the private section of this site" What do I wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcxNDI0LXlvdS1jYW5ub3QtYWNjZXNzLXRoZS1wcml2YXRlLXNlY3Rpb24tb2YtdGhpcy1zaXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 14 years 1 week ago [\#71467](#71467) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: You cannot access the private section of this site](/forum/2-general-talk-about-hikashop/71424-you-cannot-access-the-private-section-of-this-site#71467 "I created new User and new group The User is in the new group When I login as new User, I have error "You cannot access the private section of this site" What do I wrong?")* I think that you have limited the display of some pages to registered users, and the group created has for parent group the group "public" so this user can't access the pages. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcxNDI0LXlvdS1jYW5ub3QtYWNjZXNzLXRoZS1wcml2YXRlLXNlY3Rpb24tb2YtdGhpcy1zaXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[tbroderick](/forum/user/36185-tbroderick "View tbroderick's Profile")** - [![tbroderick's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36185-tbroderick "View tbroderick's Profile") - [ Offline](/forum/user/36185-tbroderick) Less More - Posts: 112 - Thank you received: 3 - - 11 years 5 months ago [\#201444](#201444) by [tbroderick](/forum/user/36185-tbroderick "View tbroderick's Profile") Replied by *[tbroderick](/forum/user/36185-tbroderick "View tbroderick's Profile")* on topic *[Re: You cannot access the private section of this site](/forum/2-general-talk-about-hikashop/71424-you-cannot-access-the-private-section-of-this-site#201444 "I created new User and new group The User is in the new group When I login as new User, I have error "You cannot access the private section of this site" What do I wrong?")* Help! Upon registration in the checkout, I get this Warning: You can't access the private section of this site. I know this is a Joomla ACL issue. But, I do not know how to fix it. Can anyone help? I am a rookie. So, please provide specific instructions if you can. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcxNDI0LXlvdS1jYW5ub3QtYWNjZXNzLXRoZS1wcml2YXRlLXNlY3Rpb24tb2YtdGhpcy1zaXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 5 months ago [\#201449](#201449) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: You cannot access the private section of this site](/forum/2-general-talk-about-hikashop/71424-you-cannot-access-the-private-section-of-this-site#201449 "I created new User and new group The User is in the new group When I login as new User, I have error "You cannot access the private section of this site" What do I wrong?")* Hi, You issue is related to Joomla configuration. Like explained in the previous post ; you should have a look at your Joomla menus and see if you didn't put some restrictions on the menu (ACL). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [tbroderick](/forum/user/36185-tbroderick "View tbroderick's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcxNDI0LXlvdS1jYW5ub3QtYWNjZXNzLXRoZS1wcml2YXRlLXNlY3Rpb24tb2YtdGhpcy1zaXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[tbroderick](/forum/user/36185-tbroderick "View tbroderick's Profile")** - [![tbroderick's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36185-tbroderick "View tbroderick's Profile") - [ Offline](/forum/user/36185-tbroderick) Less More - Posts: 112 - Thank you received: 3 - - 11 years 5 months ago [\#201554](#201554) by [tbroderick](/forum/user/36185-tbroderick "View tbroderick's Profile") Replied by *[tbroderick](/forum/user/36185-tbroderick "View tbroderick's Profile")* on topic *[Re: You cannot access the private section of this site](/forum/2-general-talk-about-hikashop/71424-you-cannot-access-the-private-section-of-this-site#201554 "I created new User and new group The User is in the new group When I login as new User, I have error "You cannot access the private section of this site" What do I wrong?")* Jerome, Thanks for your response. I pushed me to go back and look at my setting. They were all correctly set. Then I did a full refresh of the browser cache and purged the Joomla cache and all is working properly. So, thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzcxNDI0LXlvdS1jYW5ub3QtYWNjZXNzLXRoZS1wcml2YXRlLXNlY3Rpb24tb2YtdGhpcy1zaXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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