[Skip to main content](#vessel-content) # content won't show on the my site ## - **[yjiang92131](/forum/user/4767-yjiang92131 "View yjiang92131's Profile")** - [![yjiang92131's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4767-yjiang92131 "View yjiang92131's Profile") Topic Author - [ Offline](/forum/user/4767-yjiang92131) Less More - Posts: 20 - Thank you received: 0 - - 14 years 1 week ago [\#73956](#73956) by [yjiang92131](/forum/user/4767-yjiang92131 "View yjiang92131's Profile") *[content won't show on the my site](/forum/2-general-talk-about-hikashop/73956-content-wont-show-on-the-my-site#73956 "Hi, I removed hikashop and did a new installation, most of the setting from previous version. Now I can not view the category list or product list. aprexbio.com/apx/aprexbioshop.html . this is newest vesrion with Joomla 2.5.7. can you help me out ? Thanks. Jack")* was created by *[yjiang92131](/forum/user/4767-yjiang92131 "View yjiang92131's Profile")* Hi, I removed hikashop and did a new installation, most of the setting from previous version. Now I can not view the category list or product list. [ aprexbio.com/apx/aprexbioshop.html](https://aprexbio.com/apx/aprexbioshop.html). this is newest vesrion with Joomla 2.5.7. can you help me out ? Thanks. Jack Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzczOTU2LWNvbnRlbnQtd29udC1zaG93LW9uLXRoZS1teS1zaXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[eskimoroll](/forum/user/9945-eskimoroll "View eskimoroll's Profile")** - [![eskimoroll's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9945-eskimoroll "View eskimoroll's Profile") - [ Offline](/forum/user/9945-eskimoroll) Less More - Posts: 43 - Thank you received: 3 - - 14 years 1 week ago [\#74042](#74042) by [eskimoroll](/forum/user/9945-eskimoroll "View eskimoroll's Profile") Replied by *[eskimoroll](/forum/user/9945-eskimoroll "View eskimoroll's Profile")* on topic *[Re: content won't show on the my site](/forum/2-general-talk-about-hikashop/73956-content-wont-show-on-the-my-site#74042 "Hi, I removed hikashop and did a new installation, most of the setting from previous version. Now I can not view the category list or product list. aprexbio.com/apx/aprexbioshop.html . this is newest vesrion with Joomla 2.5.7. can you help me out ? Thanks. Jack")* Your problem description is rather scarce, but I'll take a crack at it. I'm assuming you created menu items to hika category/product. When you uninstalled/reinstalled Hika your menu items may have lost the way to what they were pointing at...try setting them again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzczOTU2LWNvbnRlbnQtd29udC1zaG93LW9uLXRoZS1teS1zaXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[yjiang92131](/forum/user/4767-yjiang92131 "View yjiang92131's Profile")** - [![yjiang92131's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4767-yjiang92131 "View yjiang92131's Profile") Topic Author - [ Offline](/forum/user/4767-yjiang92131) Less More - Posts: 20 - Thank you received: 0 - - 14 years 1 week ago [\#74299](#74299) by [yjiang92131](/forum/user/4767-yjiang92131 "View yjiang92131's Profile") Replied by *[yjiang92131](/forum/user/4767-yjiang92131 "View yjiang92131's Profile")* on topic *[Re: content won't show on the my site](/forum/2-general-talk-about-hikashop/73956-content-wont-show-on-the-my-site#74299 "Hi, I removed hikashop and did a new installation, most of the setting from previous version. Now I can not view the category list or product list. aprexbio.com/apx/aprexbioshop.html . this is newest vesrion with Joomla 2.5.7. can you help me out ? Thanks. Jack")* Thank you. However I reset the menu item, and set it to display categories, when I click the category shown on the page, it is blank, there are actaully items under that category. the url itemid 591 can not be found anywhere in my product list. Another question is about the clean re-installation of hikashop, how to proceed, i tried, the settting came back without any modification for new installation, I assumed that I didn't remove all the files from the server. Thanks again. jack Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzczOTU2LWNvbnRlbnQtd29udC1zaG93LW9uLXRoZS1teS1zaXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[eskimoroll](/forum/user/9945-eskimoroll "View eskimoroll's Profile")** - [![eskimoroll's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9945-eskimoroll "View eskimoroll's Profile") - [ Offline](/forum/user/9945-eskimoroll) Less More - Posts: 43 - Thank you received: 3 - - 14 years 1 week ago [\#74306](#74306) by [eskimoroll](/forum/user/9945-eskimoroll "View eskimoroll's Profile") Replied by *[eskimoroll](/forum/user/9945-eskimoroll "View eskimoroll's Profile")* on topic *[Re: content won't show on the my site](/forum/2-general-talk-about-hikashop/73956-content-wont-show-on-the-my-site#74306 "Hi, I removed hikashop and did a new installation, most of the setting from previous version. Now I can not view the category list or product list. aprexbio.com/apx/aprexbioshop.html . this is newest vesrion with Joomla 2.5.7. can you help me out ? Thanks. Jack")* Re menu item-cat list: You might want to try the following: Rebuild categories, Rebuild ALL menu items, empty Joomla global cache, empty your browser cache. Also make sure everything you are using is actually published. Re reinstall of Hika: I am new to Hikashop so pls use your judgement with the steps I took when I uninstalled Hikashop. I think your config remained the same because the parameters are stored in the database. When you reinstall Hika over a copy of itself, it will not erase its config...which is great, since every time you upgrade you would have to reconfig everything... Use the update manager to uninstall Hika and manually delete the Hika tables from your database, they appear to all be prefixed with the word *hika*. That should leave you with an opportunity for a fresh install. If anyone knows of a simpler way, pls chime in! The following user(s) said Thank You: [yjiang92131](/forum/user/4767-yjiang92131 "View yjiang92131's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzczOTU2LWNvbnRlbnQtd29udC1zaG93LW9uLXRoZS1teS1zaXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 1 week ago [\#74351](#74351) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: content won't show on the my site](/forum/2-general-talk-about-hikashop/73956-content-wont-show-on-the-my-site#74351 "Hi, I removed hikashop and did a new installation, most of the setting from previous version. Now I can not view the category list or product list. aprexbio.com/apx/aprexbioshop.html . this is newest vesrion with Joomla 2.5.7. can you help me out ? Thanks. Jack")* Yes, deleting the tables in the database before reinstalling will clear all the settings and data in HikaShop. I see that it's now working on your website @yjiang92131. That's great ! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzczOTU2LWNvbnRlbnQtd29udC1zaG93LW9uLXRoZS1teS1zaXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[yjiang92131](/forum/user/4767-yjiang92131 "View yjiang92131's Profile")** - [![yjiang92131's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4767-yjiang92131 "View yjiang92131's Profile") Topic Author - [ Offline](/forum/user/4767-yjiang92131) Less More - Posts: 20 - Thank you received: 0 - - 14 years 1 week ago [\#74357](#74357) by [yjiang92131](/forum/user/4767-yjiang92131 "View yjiang92131's Profile") Replied by *[yjiang92131](/forum/user/4767-yjiang92131 "View yjiang92131's Profile")* on topic *[Re: content won't show on the my site](/forum/2-general-talk-about-hikashop/73956-content-wont-show-on-the-my-site#74357 "Hi, I removed hikashop and did a new installation, most of the setting from previous version. Now I can not view the category list or product list. aprexbio.com/apx/aprexbioshop.html . this is newest vesrion with Joomla 2.5.7. can you help me out ? Thanks. Jack")* Thanks. another problem, 1). the paypal option disappeared, i remove the zone restriction, still doesn't work. de-active and active the plugin, doesn't work. see the attached image. 2). i put the shopping cart on the left site, when the price is more than $1000, as shown in the screenshot, the delete simbol (grey cross) was pushed out of the green box, it doesn't response to my click, and i couldn't delete the item. Is there way to put the price in the second row, and make sure that there has enough space for big price ? Thanks again. Jack Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzczOTU2LWNvbnRlbnQtd29udC1zaG93LW9uLXRoZS1teS1zaXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[yjiang92131](/forum/user/4767-yjiang92131 "View yjiang92131's Profile")** - [![yjiang92131's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4767-yjiang92131 "View yjiang92131's Profile") Topic Author - [ Offline](/forum/user/4767-yjiang92131) Less More - Posts: 20 - Thank you received: 0 - - 14 years 1 week ago [\#74358](#74358) by [yjiang92131](/forum/user/4767-yjiang92131 "View yjiang92131's Profile") Replied by *[yjiang92131](/forum/user/4767-yjiang92131 "View yjiang92131's Profile")* on topic *[Re: content won't show on the my site](/forum/2-general-talk-about-hikashop/73956-content-wont-show-on-the-my-site#74358 "Hi, I removed hikashop and did a new installation, most of the setting from previous version. Now I can not view the category list or product list. aprexbio.com/apx/aprexbioshop.html . this is newest vesrion with Joomla 2.5.7. can you help me out ? Thanks. Jack")* sorry forget the attachment [ www.aprexbio.com/apx/images/paypal\_cart.png](http://www.aprexbio.com/apx/images/paypal_cart.png) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzczOTU2LWNvbnRlbnQtd29udC1zaG93LW9uLXRoZS1teS1zaXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 6 days ago [\#74895](#74895) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: content won't show on the my site](/forum/2-general-talk-about-hikashop/73956-content-wont-show-on-the-my-site#74895 "Hi, I removed hikashop and did a new installation, most of the setting from previous version. Now I can not view the category list or product list. aprexbio.com/apx/aprexbioshop.html . this is newest vesrion with Joomla 2.5.7. can you help me out ? Thanks. Jack")* Hi, 1. You have one of these problems: [ www.hikashop.com/en/support/documentatio...ins-listing.html#faq](http://www.hikashop.com/en/support/documentation/integrated-documentation/29-hikashop-plugins-listing.html#faq) Please check each point of that FAQ and if you can't find which one it is please do a screenshot of the paypal plugin options. 2. In the hikashop options of the module, you can turn off the columns you don't want in order to have more space. You should for example disable the price display in the cart module. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzczOTU2LWNvbnRlbnQtd29udC1zaG93LW9uLXRoZS1teS1zaXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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