[Skip to main content](#vessel-content) # Worldpay problems ## - **[unclefudgly](/forum/user/1739-unclefudgly "View unclefudgly's Profile")** - [![unclefudgly's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1739-unclefudgly "View unclefudgly's Profile") Topic Author - [ Offline](/forum/user/1739-unclefudgly) Less More - Posts: 26 - Thank you received: 0 - - 13 years 11 months ago [\#74030](#74030) by [unclefudgly](/forum/user/1739-unclefudgly "View unclefudgly's Profile") *[Worldpay problems](/forum/2-general-talk-about-hikashop/74030-worldpay-problems#74030 "Hi I have just been refused Worldpay activation, because they are saying they cannot accept the logos used by Hikashop because they apparently do not comply with Worldpay regulations. The funny thing is this is the third installation I have done and the other two are exact copies of this site in checkout procedure and they have both been activated without a problem. I Just wondered if anyone else is having problems, and if there are any plans to change or adapt the logos used currently in Hikashop? Thanks Rod")* was created by *[unclefudgly](/forum/user/1739-unclefudgly "View unclefudgly's Profile")* Hi I have just been refused Worldpay activation, because they are saying they cannot accept the logos used by Hikashop because they apparently do not comply with Worldpay regulations. The funny thing is this is the third installation I have done and the other two are exact copies of this site in checkout procedure and they have both been activated without a problem. I Just wondered if anyone else is having problems, and if there are any plans to change or adapt the logos used currently in Hikashop? Thanks Rod Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc0MDMwLXdvcmxkcGF5LXByb2JsZW1zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 13 years 11 months ago [\#74366](#74366) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Worldpay problems](/forum/2-general-talk-about-hikashop/74030-worldpay-problems#74366 "Hi I have just been refused Worldpay activation, because they are saying they cannot accept the logos used by Hikashop because they apparently do not comply with Worldpay regulations. The funny thing is this is the third installation I have done and the other two are exact copies of this site in checkout procedure and they have both been activated without a problem. I Just wondered if anyone else is having problems, and if there are any plans to change or adapt the logos used currently in Hikashop? Thanks Rod")* Hi, The default logos in HikaShop can be changed on your end. Just upload the ones you want to use in the media/com_hikashop/images/payment folder via FTP and select them in the images option of your payment plugin. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc0MDMwLXdvcmxkcGF5LXByb2JsZW1zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.042 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)